The issue is not resolved! QBO still cannot connect to NFCU banking.

I have some details that I want to share about Navy Federal Credit Union (NFCU), CaliAccountant.

There's an ongoing issue about not being able to connect to NFCU Bank. Our product team is already closely monitoring this by analyzing the available data being presented to resolve the issue as quickly as possible. 

In the meantime, you can manually download transactions from your bank and upload them in QuickBooks Online (QBO). To do so, follow the detailed steps provided below: 

1. Go to Bookkeeping then Transactions after that select Bank transactions (Take me there).
2. Choose Upload transactions.
   
3. Pick Drag and drop or select files and select the file you downloaded from your bank. Then Hit Continue.
4. In the QuickBooks account ▼  dropdown, select the account you want to upload the transactions into. Then press Continue. If you're new to QuickBooks, you may not have an account to upload the transactions. If you don't see one, select Add New ▼ from the dropdown to create a new bank account.
5. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then Continue.
6. Set the transactions you would like to import. Then click Continue.
7. Choose Yes.
8. When you accept your transactions, click Done.

However, I still recommend contacting our support team so you'll be included on the affected list of users. This way, you'll be notified once there's an update on the issue.

In addition. learn how QuickBooks tries to match with those transactions that you've already entered. For more details, go through this article for reference: Categorize And Match Online Bank Transactions In QuickBooks Online.

Fill me in by dropping a comment if you have any questions about connecting your bank. I'm always right here to assist you anytime.

This has  been happening since may 16.......so annoyed.....QB tells me on phone today I need to contact Navy fed and have them disable 2 factor authentication(waiting on hold w Navy fed now) If ANYONE figures this issue out please tell us!!

Bob in Md wasting too much time on this

How soon do we believe this will be fixed?

Inasmuch as I appreciate the many instructions on how to manually upload, categorize, and reconcile transactions the old fashioned way the only reason this disabled vet is paying the price QBO demands (since they forced us off the desktop version to make more $$$) is because I can easily do all that.  Emphasis on EASILY.

If I can't, the platform is of no value to me.

I am in absolute agreement with you on this. QBO is worthless at this point; might as well be working out of an Excel Spreadsheet...  Sheesh 

Quickbooks Team - this is still not working.  Almost a month (last connection was 5/8).  I can do it manually and with a CSV file but don't need QBO to do that.  Please update us on your plan to fix this.

Thanks for getting back to us, @mblitz. I'll take it from here and share an update with the Navy Federal business account connection. 

Currently, we have a new open investigation about the Navy Federal Credit Union business account not connecting to QuickBooks error 106. Our engineering team is actively working on resolving this issue and has started the initial case analysis.

To ensure that your account is added to the list of affected users, I recommend reaching out to our QuickBooks Online Support team again. They will be able to look up your account and provide you with email updates on the status of the investigation.

Here's how to contact them:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Enter a brief description of your concern.
4. Select Talk to a human.
5. Choose a way to connect either Start a chat or Get a callback.

If you need to review transactions and categorize them into the appropriate accounts, you may find this article helpful: Categorize and match online bank transactions in QuickBooks Online. This will help you match transactions with the ones you've already entered in QBO to avoid duplicates.

If you have any further questions about the ongoing investigation, please don't hesitate to reply below. We're always here to assist you. Stay safe!

So after speaking to engineers at Navy fed they did an update with PLAID two weeks ago. Close to 3 weeks now. Question becomes do you drop navy fed or QB?? Literally both companies at fault and neither one at fault. Its easier to switch banks than software. At least for me. So from a consumer Navy is at fault because its more of a headache to switch accounting software. 3 weeks now. How hard can this really be??

Adding my situation to this thread. Stopped working 5/15. NFCU business account with error 106. Several tech support calls and chats. No solution. 

Thanks for becoming part of the Community, MikeT231.

I've reviewed our solved investigation (INV-88121) about Navy Federal Credit Union accounts connected with Online Banking receiving a 106 error message and can confirm a solution has been found.

On May 30, 2023, Intuit's Product Investigations team added notes to investigation which cover what will need to be done to fix this issue. You'll initially need to disconnect your account, then reconnect it to resolve the error.

Here's how to disconnect an account:
 

1. Go to Bookkeeping, then Transactions.
2. Access your Banking screen.
3. Find the bank account you're working with and click its tile.
4. Use your account's Pencil (✎) icon, then hit Edit account info.
5. Tick the Disconnect this account on save checkbox.
6. Select Save and close.

When you're prepared, you can reconnect your account and continue using Online Banking.

Please feel welcome to send a reply if there's any questions. Have a great day!

I can confirm this has already been done and it still doesn't work. 

Manage connections shows 0 NFCU accounts. They are already disconnected.

Link account - results in same error 106. 

Just repeated right now to confirm it is not fixed on my account. 

Still not working. See pdf screenshot. It would be  most useful if the moderators and other at Intuit tried their solutions before posting them.

Any yes, I disconnected my three (3) accounts....

Attention Intuit: Something's not Working.

Your words, not mine.

I CAN CONFIRM THIS DOES NOT WORK     AS OF 6/5/2023    1:02 PM

Still not working for me either... Whiskey Tango Foxtrot?

I know this banking error has caused too much inconvenience, everyone. I appreciate you all for performing the troubleshooting steps to fix this.

We have a new ongoing investigation about experiencing error 106 when re-linking the NFCU account. I recommend contacting our QuickBooks Support so that they can add all of you as one of the affected users. Rest assured that you'll be notified once this is resolved.

Here's how to reach out to our support:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. You can either select Chat with us or Have us call you.

To ensure you'll be assisted on time, please see our support hours.

Once resolved, you can link your bank account again.

Additionally, I've added an article that'll help you review downloaded bank and credit card transactions and put them in the correct accounts: Categorize and Match Bank Data in QuickBooks Online.

Please know that we're determined to fix this issue. Keep us posted if you need additional assistance managing your bank accounts.  

Rest assured, I already reached out and was told it would be resolved by 6/1/2023.

ZackE .... who are you to say you have reviewed this "SOLVED" case?

Considering the number of folks like myself who still cannot access our NFCU accounts I'd think the paying customer determines whether or not a case is solved.

A case isn't solved, or resolved, until is works for all of us.

Neil

I can also confirm that the issue is not resolved as of this afternoon. Please don't regurgitate the same response, I know how to work around this and get the transactions into QBO. I imagine of Intuit couldn't connect to our banks to collect our subscription fee, that issue would get solved ASAP. Come on Intuit, it's been weeks!

DO YOUR JOB!!! 3 WEEKS AND ALL WE KEEP GETTING IS AN AUTO RESPONSE PROBABLY FROM SOME AI. CAN YOU NOT SEE ALL THE PEOPLE THAT ARE BEING AFFECTED?? PLEASE HAVE A COMPETENT ENGINEER FIX THIS AND NOT LEAVBE UNTIL ITS FIXED. WHY IS THIS SO HARD? WE PAY

Still waiting on an update to the issues.  I've talked to QBO tech support, I've done all the steps listed.  I continue to update my accounts manually.  The time it's taking for QBO to get this fixed is becoming a burden on your users.

Updates and a timeframe for repairs, please!

I have called twice and was told I'd be getting regular updates.  Yet here we are, almost a month out and still no connectivity to Navy Federal.  And no updates.  This is so frustrating!  I don't understand how new investigations keep getting "opened" when we have not been able to connect since the beginning of May.  Please push this problem to the top of your list!  There is no reason for this.

Update for today - still broken. 

Can you please tell us the truth? You guys should be providing daily updates until this is fixed. As of today no fix

Hello,

We want to help you with your concern about connecting your bank account. However, we need more information about the issue to provide an update and get this sorted out promptly.

Can you share the error message you're getting when signing in to your business account? This way, we can check why you're getting that outcome. If you could provide a screenshot, it would greatly help.

Online banking is one of the biggest timesavers in QuickBooks Online. I've attached an article you can use to enter older transactions, or if your bank or credit card can't connect to QuickBooks, you can still upload transactions manually in QuickBooks: Manually upload transactions into QuickBooks Online.

Please know that you're always welcome to post questions in this space. Have a great day ahead.