Yes, I encounter the following error message (see attachment). I have removed my bank accounts from QBO and still am not able to set them back up.

I appreciate you getting back to us and sharing a screenshot of the error, @doggiebeerbones.

I want to ensure you can reconnect your Navy Federal Credit Union bank to QuickBooks Online (QBO) so you can get back to working order.

The error 106 means that QuickBooks isn't able to find your account on your bank or financial institution's website. This usually happens when the account is closed.

If your bank account isn't closed, you'll want to ensure you've tried all connections using the bank name, the bank's website, and the bank login URL. 

If you still get the same error, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved. They can also create an investigation ticket if other users are experiencing the same.

To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

Just in case you want to learn more about categorizing and matching bank transactions, you can check out this article for more guidance: Categorize and match online bank transactions in QuickBooks Online.

Come back to this post if you have other concerns or follow-up questions about this. I'm always here to help.

QBO Techs - please read the thread above and don't just post generic instructions that are already in the thread 10 other times.  This is an ONGOING problem for a couple of months now.  Our connections go down for a few days, then come back.  We are able to log-in to Navy Federal online, but get the 106 error on QB.  Again this is reoccurring ever week or so for MONTHS!!! Please fix whatever you already fixed multiple times.

FYI - for all the victims here. If you call and complain about how quickbooks without a bank connection isn't worth much. They will give you a refund. I've gotten several since all this mess.

Since it won’t let me post more than one pic. Here are screenshots of the madness. When wil this be fixed? 

Hi there, @CJ70.

I see that you've posted the same question twice, and the other one was already answered by my colleague. Just in case you haven't been notified of the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/banking/re-qbo-won-t-connect-to-navy-fed/01/128692....

Click the Reply button below if you have questions about bank connectivity. I'm always here to help.

I am having the same issue. It was ongoing through May and June, was fixed a couple of weeks ago, and began happening again in the last couple of days. I don't understand how it can be fixed and then broken again. My biggest frustration has been with Quickbooks customer service. Their generic scripted responses all over this thread show they are not actually reading our comments. When I call in, they want to take me through all of the connection steps as if I do not understand how it works, instead of giving me an update on the actual known issue. We are looking at products other than Quickbooks at this point, the main reason being the lack of knowledgeable customer service.

Hello, 

Thanks for joining this thread. I'm here to help fix the issue you're having with your bank, but I need to ask more questions.

We currently have several investigations created for this issue. To ensure I can address this appropriately, may I know if you received any specific error messages when trying to connect NavyFederal Credit Union? If so, can you share it in the comment below? Any additional information will help me provide the best resolution for your concern.

Just click the Reply button below to add more details.

I'm looking forward to hearing from you soon.

It's the same error everyone else is having for this current known issue but if you would like to see it again, attached is a screen shot showing error code 106.

Thanks for following up with the Community, cosloan.

Banking error 106 means QuickBooks is unable to local your account on the bank or financial institution's website. This can usually occur when your account is closed.

If you see error 106 while trying to connect an account, this means you've selected a wrong bank to connect to. You'll want to confirm you've tried all connections using the bank name, website, and login URL.

Also be sure to check your bank or credit card's website and make sure you can sign in successfully. If you can, check for any messages, notifications, or alerts. Look for any display issues as you navigate their site. These can block QuickBooks from downloading new transactions.

You can find some additional troubleshooting steps to try in our What to do if you get a bank error or can't download transactions article.

In the event you continue encountering error 106 after troubleshooting, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary. If an investigation already exists, they can also add your account to it. This will ensure you receive email notifications about any updates relating to our case.

They can be reached while you're signed in.

Here's how:
 

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

As a workaround, for the time being you can manually upload transactions into your books.

Please don't hesitate to send a reply if there's any questions. Have an awesome Thursday!

Seriously? This is your reply to this issue? In case anyone at Quickbooks needs to know why their customers are leaving after years of being a customer, this is the reason right here. Knowledgeable customer service no longer exists. 

Please read the comments in the thread before giving me a generic scripted answer.

This is for ZackE (moderator),

It is not helpful if you don't look back through the threads of this problem to see the issue. This has been an ongoing issue with Navy Federal that QBO has been unable to resolve to date. In my case, it had not been working for several weeks, then started working again a week ago, now out again. I have talked to QB support as well. Please read the threads. 

Once again I am having problems connecting with NFCU bank accounts.  My connections worked for about 2 weeks, but now I'm getting the Error 106 again.  This is ridiculous and so annoying.  Of course no engineer has emailed me as promised about the status of permanently fixing this problem.  I have spent hours on the phone with customer service from QB and from Navy Federal.  Please fix this problem permanently.  It is wasting our time.

FYI, there is also another thread of others who are having the same difficulty (QBO won't connect to Navy Fed).  

My account is not closed.  I get the same error codes every time:

185, 106, or 324.  I called Navy Federal.  They said it's an issue on YOUR end and it's with the aggregator.  When will you have this fixed?  Are you offering discounts in the meantime?  

Me too!  Navy Federal said it's an issue with Intuit that they need to fix.  It is an aggregator issue, which they are aware of.  I just had a Quickbooks customer service rep tell me that there is an issue with Chase bank customers that is taking precedence right now.  Navy Federal members are chopped liver I suppose!

Hello, everyone.

Thanks for joining this thread. I'm here to help ensure this is taken care of for you.

Currently, the status of the investigation (

Navy Federal Credit Union bank error 106) is still in progress. Our product engineers are still working to fix this as quickly as possible.

Since you already contacted our Support team, rest assured that you're already added to our notification list. This will also help our engineers determine the number of affected users. An email notification will be sent to you once this has been resolved.

For now, you can follow the workaround shared by my colleague ZackE above to manually upload bank transactions to QBO. Refer to this article for the detailed steps on how to do it: Manually upload transactions into QuickBooks Online.

Moreover, I also recommend performing a reconciliation on a regular basis to ensure your account is balanced and accurate. Visit this article for future reference: Reconcile an account in QuickBooks Online.

Please let me know if you have more questions about this or anything else. I'm always here to help. Take care.

Just a quick update here. While QBO and NFCU figure this out, I am going to open new bank accounts at an online bank called Relay Bank . I'm not sure it will meet all of my needs yet, but they do not charge fees and synchronize with QBO. I should have this set up by next week sometime, so I'll post an update here once things are working.

I understand this is a total pain for most of you. My business has six bank accounts at Navy Federal and am not looking forward to updating all of my customers with new deposit information and vendors with my Op.Ex. and COGS account information. But, it will get me back to not having to manually download/reconcile and babysit my transactions as I'm currently doing while I wait for a fix here.

FritzF, thanks for the update but don't be fooled.  I was added to Investigation  #87194 on June 22 and have NEVER been contacted or updated on the status.  

Hi there, sritter.

Thanks for getting back to the thread.

Our product engineers are still working to fix this as soon as possible. This is the reason why you haven't received an email yet. Don't worry! You will get an email notification regarding this issue once fixed.

In the meantime, you can upload your bank transactions manually as a workaround. Please visit this article for further guidance: Manually upload transactions into QuickBooks Online.

I'm also adding this article that tackles categorizing ang matching bank transactions for future reference: Categorize and match online bank transactions in QuickBooks Online.

Please post again or leave a comment below if you have follow-up questions about this or anything else. I'll be more than willing to help. Take care.

Just for the records there are two Quickbooks chats regarding this issue, so I am even more confused because less than a week ago, QB sent me an email acknowledging that they couldn’t resolve the issue, <<Our engineers have looked into the issue of banking error 106, and they've determined that your financial institution is blocking our access. We have opened communication with the Navy Federal Credit Union and are working to resolve this issue. With this, we don't have an expected timeline for when this will be resolved. >>

Just a follow up here. I was able to successfully sign up, create, and move my money from NFCU to Relay Bank without incident. The process took all of a few hours including account verification. I use the Profit First accounting methodology so I have several bank accounts and Relay bank is able to accommodate multiple accounts without charging any fees. Their mobile app also supports deposits which is something I used with NFCU fairly regularly. 

Anyhow, if you are interested in moving over to Relay and have questions, feel free to reach out to me directly ([email address removed]), I'm happy to answer any questions. There is nothing in this for me, I'm just tired of not being able to download my transactions into Quickbooks, so this solved that issue for me.

Best of luck to you all!

Dave

you guys fixed this or NFCU did but now Im getting error 106.......AGAIN.......no access to download since July 10

Bob

We want you to come across a different experience than this, Bob.

Currently, we have an ongoing issue with the error you received when downloading your Navy Federal Credit Union bank transactions. With that, I'd suggest reaching out to our phone support experts so we can add you as one of the affected users.

Here's how to contact our phone representatives:

1. Click the ? Help icon.
2. On the Assistant tab, enter Talk to a human.
3. You can enter Navy Federal Credit Union - 106 error.
4. Select No.
5. You can choose to Chat with us or Have us call you.

As a workaround, we can upload the transactions manually. You can follow the steps laid out below to do so.

Here's how:

1. From the Banking tab, select Banking.
2. Click the Link account drop-down, and then select Upload from file.
3. Select Drag and drop or select files and select the file you downloaded from your bank.
4. Continue with the on-screen instructions to upload them successfully.
5. Click Done.

From there, you can categorize the entries to ensure they're on the correct accounts. Here are a few links as your guide:

• Categorize and match online bank transactions in QuickBooks Online
• Set up bank rules to categorize online banking transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

We appreciate your patience while we resolve the issue as soon as possible.

Having the same issue again.  Was working for the last month when they fixed the integration the first time, now 106 error again.  They didn't give me a refund the first time.  doesn't effect personal checking with NFCU.