cancel
Showing results for 
Search instead for 
Did you mean: 
MrJon
Level 1

A Limit of 10 Check Deposits in 30 Days?

I am getting an error every time I try to mobile deposit. It says…

 

“We can’t deposit this right now. You can deposit up to 10 checks every 30 days.”


Anyone seen this before? I cannot seem to find anything about this limit and no one I’ve talked to at Quickbooks can seem to find it either. I knew there was a monetary limit, but checks? Is this true? And can anyone direct me to this rule?

 

I don’t want to change services, but I may have to find other options if I am limited to 10 checks per 30 days. I cannot run a business with this restriction. 

Advise. 

6 Comments 6
GlinetteC
Moderator

A Limit of 10 Check Deposits in 30 Days?

Hello there, MrJon.

 

I'm here to provide some information regarding the error message you received about a limit of 10 check deposits within 30 days. Additionally, I'll offer suggestions to help you resolve this issue.

 

Please note that when depositing checks through mobile, there are transaction limits that can be checked by signing in to your account on a mobile device. The limit will be displayed when you start your check capture process. For more detailed information, please refer to this article: Find out more about mobile check deposit.

 

Additionally, despite having previously contacted our support team, I'd still suggest contacting them again for further assistance. They have access to your account details and can provide you with more precise information and guidance on how to manage this restriction. By contacting them, you can inquire whether it's possible to adjust the check deposit limit to accommodate your business needs.

 

Further, I have provided a comprehensive resource on utilizing mobile check deposit with QuickBooks Checking, which you may find helpful as you move forward: Using Mobile Check Deposit with QuickBooks Checking.

 

If you have any further questions or concerns regarding the mobile check deposit feature, please don't hesitate to leave a comment below. Stay safe!

MrJon
Level 1

A Limit of 10 Check Deposits in 30 Days?

Thank you for the information. I didn’t see on any of the documents you shared the “10 checks in 30 days” restriction. Can you direct me to that specifically? 

My limits stated on the mobile deposit screen state… 

 

“Deposit up to $10,000 per check, $30,000 per week.”

 

I have no other limits. 

I will call the OBO again. Yesterday I was on the phone over an hour, almost two, with no solution or anyone able to find me this “10 check” restriction. 

Ivan_G
QuickBooks Team

A Limit of 10 Check Deposits in 30 Days?

We appreciate you for returning to this thread, MrJon. I'm here to add more details about certain limits in QuickBooks (QB) Checking.

 

There are some limitations to how much you can transfer from another bank and in QuickBooks. The certain limits may vary by specific factors. 

 

Here are as follows:

 

  1. When transferring funds from other banks to QuickBooks, there is a $500,000 limit per day for deposits into your QB Checking account. On the other hand, when transferring funds out of your account, there is a $100,000 limit per week.
  2. When transferring funds from QuickBooks into external banks:

 

  • You can transfer a maximum of $20,000 per day into your QB Checking account, with a maximum limit of $40,000 every seven days.
  • You can move a maximum of $50,000 per day out of your QB Checking account, with a minimum transaction amount of $1.
  • Depending on the account's eligibility, you can also use instant deposit. You can send up to $5,000/day, $10,000, or 5 transactions within seven days.

 

Please know that the limit for the mentioned feature may vary depending on your account's entitlement. To learn more about this, kindly check this article: QuickBooks Checking FAQ.

 

Furthermore, I recommend getting in touch with our Support Team again for further assistance. They're well-equipped and can give relevant aid and information about this matter.

 

In addition, you can also check these articles to help you maximize your mobile deposit experience: 

 

 

If you have any further concerns regarding QuickBooks Checking, feel free to reply to this thread. The Community is open 24/7 to assist you.

DP77
Level 4

A Limit of 10 Check Deposits in 30 Days?

These responses from the Quickbooks team are just mind boggling.   

What in the world does this response have to do with his question? 

 

 HE"S ASKING ABOUT MOBILE CHECK DEPOSITS!!!

DP77
Level 4

A Limit of 10 Check Deposits in 30 Days?

I'm getting the error without the message about 10 checks.  It just says "We can't deposit this right now.  Deposit another check". No reason why.  It's baffling how half baked these features and how horrible the responses are from Quickbooks.

Maybelle_S
QuickBooks Team

A Limit of 10 Check Deposits in 30 Days?

Hello there, DP77. Allow me to chime in and help you with the deposit in QuickBooks Online (QBO).

 

Before you deposit a check, it’s important to confirm you’re depositing a check that meets our requirements. All checks must be in your name, endorsed by you, and drawn on a bank account in the US or a US territory.

 

If you meet this criteria, you can deposit the following types of checks:

 

  • Business checks
  • Personal checks

 

Please note there are specific types of checks we don't accept. Here's the list:

 

  • Non-demand deposit account (post no debits)
  • Credit card check
  • Line of credit, home equity, or a brokerage check
  • Foreign checks (routing number not registered by the American Banking Association)
  • Traveler's checks
  • Savings bonds
  • US Treasury checks
  • 3rd party checks (not payable to you)

 

If you think you meet the criteria above and the issue persists, reinstall and install the mobile app. This way, you can refresh the stored data and start QuickBooks in a clean slate.

 

Additionally, we've added important notes and disclaimers to ensure checks get deposited without any issues in QuickBooks. Check out this article for more information: Use mobile check deposit with QuickBooks Checking.

 

Drop me a comment below if you have any other questions about depositing a check. I'm always here to help. Take care.

Need to get in touch?

Contact us