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I'd be glad to join you here and help with your online banking questions, ckshungu-gmail-c.
The import feature is usually used so they can be matched to existing transactions in your bank register. At the moment, we're unable to match an imported transaction to a downloaded one. Let share this article to give you more details about this: Manually Upload Transactions into QuickBooks Online.
You'll want to use the Add function instead. This will let you add the downloaded banking transactions to your bank register. Here's how:
You can read more details about this feature here: Categorize and Match Online Bank Transactions in QuickBooks Online.
I'll also be posting these additional references here in case you might be doing these tasks in the future:
Tag me in your reply if you need anything else. We're always here to help.
Hi ckshungu-gmail-c.
Hope you’re doing great. I wanted to see how everything is going about importing and matching banking transactions. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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