I went to Cash Flow and then Transfer Money and added a new bank. QBO sent the two test deposits on 3/10, I see them. but I don't see any verification step to complete?

I'm more than happy to lend a hand with verifying your bank account, @userbill.

When you start using the Cash account in QuickBooks, you go through a process of verifying your bank account. Once you've started the connection, QuickBooks will send two small deposits to the account within the next 3 days. After you get the confirmation email, come back to QuickBooks to verify the transactions. 

Here's how:

1. From your email, click on the verify link. As another option, you can sign in to QuickBooks and go to the Cash Flow menu, and click Verify bank.
2. You'll need to enter the two deposit amounts sent from QuickBooks. 
3. When you're ready, select Confirm.

You can check out the article about using your QuickBooks Cash account for more details. 

For additional reference, you can use the following articles to learn more about how the QuickBooks Cash account works, as well as the Cash Flow menu:

• Get started with the Cash Flow menu

• Learn more about QuickBooks Cash accounts and the Cash Flow menu

Please let me know should you have any questions or concerns about this process. I'll be here every step of the way. You can reach out to the Community at any time. Have a great day!

Thank you (not) for the usual canned, unhelpful response. I often wonder why I bother posting here, it seems the answers come from administrative "bots" because they rarely address the problem and ignore the information that has been provided. Is this really what Intuit/QBO wants to have their users experience, with so many new alternatives?

As I said, I have received no verification from QB/Intuit as to the deposits so that I can confirm. No email, nothing in the QBO pages.

Thank you (not) for the usual canned, unhelpful response. I often wonder why I bother posting here, it seems the answers come from administrative "bots" because they rarely address the problem and ignore the information that has been provided. Is this really what Intuit/QBO wants to have their users experience, with so many new alternatives? so. much. wasted. time (like right now, responding). As well, if we don't remember to sign in before replying, the reply is lost. 

As I said, I have received no verification from QB/Intuit as to the deposits so that I can confirm. No email, nothing in the QBO pages.

Welcome back to the QuickBooks Community, @userbill. 

I’m here to make sure to resolve this problem. Let me share some insights about the deposits not still showing on your Cash Flow bank account.

First, you'll need to wait for the test deposits to clear from your bank. If there are still no test transactions after updating the bank, I suggest to contact our Payments Support Team. 

Here's how: 
 

1. Sign in to your QuickBooks Online. 
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:
   • Start a chat with a support expert.

Also, you can check on how to set up your QuickBooks Cash account. 

I'll be around if you have other questions about the login issue about QuickBooks Cash Flow. Have a great day and stay safe! 

This has to be the worst product I have ever used. I am running through the same issues.

I am having the same issue.  The test deposits showed up in my bank account.  There is no way to verify.  There is no "Verify Bank" link or button and I have not received any email.  I now have money in this stupid fake account and no way to transfer it to my real bank.  

Hello there, dagadw.

QuickBooks will send two small deposits to the account within the next 3 days. After you get the confirmation email, come back to QuickBooks to verify the transactions.

Here's how to verify within the system:

1. Sign in to QuickBooks Online.
2. Go to the Cash Flow menu, and select Verify bank. There are some banks don't require verification. Instead, you can just select Add to connect your bank.
3. Enter the two deposit amounts sent from QuickBooks. 
4. When you're ready, select Confirm.

For more details on setting up and using your QuickBooks Cash Account, you can click here.

If you're still unable to get a notification after 3 days, I'd suggest contacting our Phone Support Team so they can help you verify your setup and further investigate what's causing the issue.

I'm just here to help if you have other questions. Take care!