I would like to delete an account I created by mistake. How do I do It?

1. Open a web browser on your computer, not a mobile device.
2. Sign in to QuickBooks Online as an admin user.
3. Select Settings ⚙ and then Account and settings.
4. Go to the Billing & Subscription tab.
5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
6. Follow the onscreen steps.

I'd like to add, thevirginiansbar.

If you're referring to deleting an account you mistakenly created in your Chart of Accounts, you can inactivate it so it won't appear on the list and on your reports. Let me show you how: 

1. Go to the Accounting menu and select Chart of Accounts.
2. Look for the account and click the drop-down arrow beside View register.
3. Select Make inactive.
4. Confirm the action by clicking Yes. 

To help you manage your accounts and subscription, you can use these articles for references: 

• Learn about the chart of accounts in QuickBooks
• Cancel your QuickBooks Online subscription or trial

Let me know if you have other questions. The Community is always ready to help. Take care!

That answer is totally worthless. I have no accounts in my "chart of account" yet Quickbooks has all my old information and I cannot DELETE THE DATA OR ACCOUNT.

I've come to help share how you're able to delete your account, @vbpets.

You can delete the data of your online company as long as you're still working with it within 60 days. Let me walk you through the steps on how to accomplish this.

1. Go to Dashboard.
2. In the URL or address bar, delete all the text after the last / and enter purgecompany.
   • Before: https://...qbo.intuit.com/app/homepage
   • After: https://...qbo.intuit.com/app/purgecompany
3. Enter Yes in the confirmation message.
4. Click Wipe data.

But if you're online company is older than 60 days, wiping out your data is not possible. Thus, it is recommended to cancel your subscription and start a new file by following the steps outlined in this article: Add a new company.

Also, I've got you this reference helpful in managing your company's transactions, income or expenses, while working with us: Get started with QuickBooks Online.

If you have follow-up questions about this or any other concerns with QuickBooks navigation, please don't hesitate to hit the Reply button below. I'm willing to help and assist you anytime. Take care and stay safe!

Hi, I tried following these steps, but the wipe did not occur. I have been using the trial for less than 3 weeks and due to data feeding over incorrectly, my net income was being misrepresented. I want to continue using as a subscriber, but I need to start fresh. The company ID is still associated with my email address.

Thanks for following the steps provided above, ks8537.

You should be able to purge or delete your data if you're still within 60 days. You may have subscribed to QuickBooks Online Simple Start that's why purging your data wasn't successful. Take note that this option is only available on Essentials, Plus, and Advance versions.

As a workaround, you can create a new QuickBooks Online account using the same login credential to start fresh. I'll show you how.

1. Go to https://quickbooks.intuit.com/
2. You can turn on the radio button if you want the free trial.
3. Choose the best plan that suits your needs, then click Try it free.
4. You can hit Continue without payroll if you don't want to include payroll services.
5. Click Checkout.
6. Enter your email address or user ID. It will prompt you to Sign in or Recover your account.
7. Choose Sign in and enter your login credential.

Check out this article for more details: Create or add another company file to QuickBooks Online.

I've included this resource to guide you to cancel your free trial account: Cancel your QuickBooks Online subscription or trial.

You're always welcome to post your reply if you need further assistance managing your QuickBooks Online account. I'll be here to help you.

I canceled the subscription before knowing about the purge option. That explains why the purge isn't working.