This isn’t what I want for you when using the merchant services feature. You should be able to use the Dismiss transactions seamlessly since a patch was released via Payments Server update. Make sure to download the latest maintenance release to resolve this unexpected behavior.
Go to the Help menu at the top to select the Update QuickBooks Desktop.
Tap the Update Now tab and mark the box for Reset Update to remove previously downloaded releases.
Hit the Get Updates button and OK to continue.
Once done, close and reopen QuickBooks to kick off the installation.
Thank you for getting back with me. I have done all the steps with the same error message. I have spoken with customer service 3 times and all have me do the same steps which was in the steps you provided as well. I don't want to dismiss them I want to record them so that it will enter the deposit and service charge for me. I am entering 90% of my credit card sales manually.