The desktop that started showing this issue has 16GB of ram.  It must be a memory addressing issue if you can get it to stop by adding new RAM to the system.  

Welcome back SMVG, KKds, and sfreist, and thank you Shirley-Crown for joining this thread. I would like to share some insights regarding the QuickBooks Desktop update.

I understand how important it is to access QuickBooks smoothly, and I acknowledge the urgency of this matter. There is an ongoing issue with the qbmapi64 out of memory error on Windows 11, which has been recently identified. To assist you further, I will route you to the appropriate support team.

I recommend getting in touch with our Customer Care Support team to ensure that you are added to the list of affected users. By doing so, you will receive email updates regarding the investigation status and be notified as soon as it is resolved.

To contact the support team, follow these steps:

1. In the top menu bar, click on Help and then QuickBooks Desktop Help.
2. Click on Contact Us.
3. Enter a brief description of the issue in the Ask a Question (or Tell Us What's Wrong) field.
4. Click on Continue.
5. Choose We’ll Contact You for a callback or Message Us to start an instant messaging session.

For privacy reasons, we cannot provide you with a specific phone number to call @SMVG. However, I will send you an article that contains the number. You can locate it at the bottom of the article under the question Need help getting in touch?: Contact QuickBooks Desktop support

At the moment, we cannot give you a specific timeframe for the resolution of this issue. However, our engineers are working diligently to resolve it, and your assistance is our top priority.

Moreover, you may find the following articles helpful for future reference:

• System requirements for QuickBooks Desktop 2024.
• Fix issues when QuickBooks has stopped working.

Please feel free to contact us if you have any further concerns about QuickBooks updates. I will get back to you as soon as possible. Stay safe!

I'm running QuickBooks Premier 2021.

I have 32gb of ram with no other programs running. So i dont think it's a ram issue for me.

I've reinstalled Office/Outlook/QB. 

Tried to send invoices using the sample company file.

Tried the QB fix tool.

Nothing has solved the issue yet.

I've got the company sending via Webmail for now, but it is a poor alternative to our process prior to this bug.

Hopefully there's a solution/fix/patch soon. (Thanks QB Dev Team.)

I'm in the same boat.  Direct Deposit paystubs won't email out!!  Clients are NOT happy.  This is a real pain in the tush.  I hope Intuit has their #1 programmer working on this!  I wonder if they got the same tech working on this that figured out the issue we had in January on the VA VEC-FC-20 filings!

Hey VBS,

Thank you so much for your patience, as our developers are working to resolve this! I appreciate you. 

May please ask what are we paying for annually ?

thanks 

May I please ask what are we paying for annually ?

Hello, @SMVG. Allow me to assist you in seeing what you're paying for annually. 

To begin with, you can sign in to your CAMPs account to manage various aspects of your account, such as products, contacts, billing, and user ID access. You can also review any charges, update your payment method, change your credit card, and modify billing information and email addresses.

Additionally, feel free to explore this article for helpful tips on things to do at CAMPs: How to use CAMPs.

Alternatively, if you're using QuickBooks Online, you can track any processed charges you've paid through one of Intuit's billing systems.

Here's how:

1. Go to this link: Understand Intuit charges on your credit card or bank statement.
2. Scroll down, then you'll see this form.
3. 
4. Fill out everything, then click Lookup Charge.

Furthermore, check out this article to see the features included in the subscriptions you're paying: QuickBooks Desktop or Online product.

Let me know if you have additional questions about what you're paying annually or any QuickBooks-related queries. Keep safe. 

I do not understand why the annual charge has anything to do with the code I am getting on my quick books?

I was asking that because we are paying for something that is not functioning and no one has an answer.

I have also been dealing with this issue for the last week. Have called intuit twice and nothing has been resolved. Very disappointed in the level of technical and customer support. Especially when they now charge an arm and a leg for the program. 

totally agree.

I am having to print my forms pdf and send the email directly from outlook and attach the form (invoice or estimate) 

When you have 30 to send it is not easy.

I hear you. I'm in the same boat. It crashes, then I have to restart the entire program and can get exactly 1 invoice out before it crashes again. Good times

Set Outlook back to version before update. click link below for directions. 

Unable to send emails from QuickBooks using Outlook Desktop after update to Version 2402 - Microsoft...

My invoices go through business gmail not outlook. 

I even went through and reinstalled quickbooks.  It didn't make any difference.  I'm still getting the out of memory error with evey other email I send.

I already have 16 GB of RAM and I'm still getting the error.  6 crashes just today... 

Has any progress been made on this over the last week?  For the cost of the software, a bug like this is not acceptable.  

We appreciate you joining the thread. We'll provide details about the error you encountered when sending email from QuickBooks Desktop (QBDT) to Outlook.

As we check here on our system, there's an ongoing investigation similar to the error you encountered. Our engineers are aware of it and are currently working on a fix. In this situation, we recommend getting in touch with our Customer Care Team so they can add you to the list of affected users and get updates once a troubleshooting is available. We'll write down the steps to get you going:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account and select Continue and then Continue with my account.

• If you don't already have an account, make sure to Create a new account.

      6. We'll email you a single use code. Enter your code and select Continue.

• If you have more than one account, select the account you want to use and then Continue.

      7. Select to chat with us or Have us call you.

Refer to this article for more information: Contact QuickBooks Desktop support.

Additionally, you can visit this page to help manage invoice payments: Record an invoice payment.

We look forward to having you here again if you need assistance managing invoices or need help performing tasks inside the program. As always, we'll make sure to respond as soon as possible. Keep safe.

Agreed!!! I hope they can fix this problem soon

Completely Agreed. We are paying for program they should be working a little faster since it seems more of the users are having the same issue. A week and counting is a little long for a fix to this issue.

This is not just an Outlook error, it occurs through business gmail as well with Chrome as the Browser. Have spent at least 12 hours trying to find a fix. Unacceptable

Thank you for always sharing updates when trying to resolve the issue, Out Of Memory Error. I understand how crucial it is to resolve this promptly so you can send important emails without any disruptions.

Based on our initial investigation (INV-99923), this usually impacts users on the pre-release Office 365 version 2402 build 17328.20068.

We recommend consulting your IT professional to switch your Office 365 from the Current Channel (preview) to the Current Channel, which receives only fully tested public releases.

You can check out this article from Microsoft for more details: Unable To Send Emails From QuickBooks Using Outlook Desktop After Update to Version 2402.

Our engineering team is already collaborating with Microsoft to fully resolve this issue.

I also recommend contacting our phone or chat support teams so we can add you to the list of affected users. This will ensure you receive updates and email notifications as soon as the fix is implemented. 

Here's an article on how to reach out to them: Contact QuickBooks Desktop Support.

In the meantime, allow me to share these articles in case you need more guidance when sending out emails from QuickBooks:

• Fix Webmail Password Issues In QuickBooks Desktop
• Create Custom Email Templates In QuickBooks Desktop

We truly appreciate your patience as we work to get you back up and running smoothly. The QuickBooks Community is here to support you every step of the way.

As always, you can reach out anytime you need any other assistance, or guidance, or have additional questions along the way, Out Of Memory Error. Restoring full email capabilities in QuickBooks is our top priority right now.

I'm not using office to send emails.  I use Gmail.  Until last week I never had an issue.  What's the fix for Gmail users?