getting qbmapi64 out of memory error on windows 11

I appreciate you for reaching out to us, @kim48wat.

After reviewing our database, we have found that there's an ongoing investigation concerning the qbmapi64 Out of Memory error in QuickBooks Desktop. This indicates that other users are also facing similar issues. Please be assured that our product engineering team is working diligently to find a permanent solution.

For now, I recommend getting in touch with our Phone Support team so they can add you to the list of affected users. Once added, you'll receive a notification via email about the resolution. Here's how you can connect with them:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
4. Hit Continue.
5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.
    

Be sure to review their support hours so you'll know when agents are available. In the event you're unable to reach out to Intuit through your books, you can get in touch through our website.

Moreover, I'm adding this article to learn what to do in case you encounter issues opening your QuickBooks Desktop and learn how to fix them: Fix issues when QuickBooks has stopped working

Please come back here if you have additional QuickBooks-related questions or concerns. I'll be happy to lend a hand.

@kim48wat 

1. Run the Verify/Rebuild Data utility. Did you encounter any error message?

2. Install QB Desktop 2024. Did you encounter same qbmapi64 out of memory error message?

We're having the same issue as well. Hopefully this issue will get escalated to the DEV team. 

I understand the challenges you're facing when trying to update your window, Social. 

Currently, we have an ongoing investigation into the qbmapi64 out of memory error in QuickBooks Desktop. Rest assured that our engineers are doing their best to fix it as soon as possible.

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved.

Here's how to reach them:

1. From your QuickBooks Desktop account, click the Help menu at the top.
2. Select QuickBooks Desktop Help.
3. Provide some information about this concern in the search box.
4. Click the Contact Us link at the bottom of the window.
5. You'll now be provided with a few support options.

Additionally, I'm adding this article to learn what to do in case you encounter issues opening your QuickBooks Desktop and learn how to fix them: Fix issues when QuickBooks has stopped working

Thank you for your patience and understanding while we look into this further. If you have any further concerns, feel free to reach out. Have a great day!

I am having the same issue with windows 11.  It just started yesterday morning (2/21/24) and continues today after performing all the suggested fixes (except reloading the entire Quickbooks Desktop Pro 2024 version).

Is there an anticipated date this problem may be resolved?  I do not wish to upgrade to QB Online.

Hi, @KKds.

I appreciate that you've performed the suggested steps to resolve the qbmapi64 out of memory error on Windows 11.

While we don't have a specific time frame for the problem's fix, I'd recommend contacting our Support Team to add you to the list of affected users. This way, you'll be notified once there's a resolution to the issue. If you want to initiate a call or chat, you can find their contact details through this link: Contact QuickBooks Desktop (QBDT) support. 

You can also check out the system requirements required for QBDT to run efficiently: System requirements for QuickBooks Desktop 2024.

Keep us posted if you have any updates to the out-of-memory error you encountered while running QBDT on Windows 11. We're committed to offering ongoing support. Take care.

I also have the same issue with a Windows 11 user with the exact same issue starting around the same time.

no updates or changes to either the computer or QuickBooks.  Nothing has been changed on the user's workstation since updates on 2-13-2024. 

Do you have Sophos Antivirus installed on this computer?

Hello there, sfreist.

Please know that as mentioned above, getting qbmapi64 out of memory error on Windows 11 is recently tagged as an ongoing issue. Let me route you to the right support team to assist you further on this matter.

For now, you'll need to email invoices using webmail as a workaround to be performed. 

Then, I suggest getting in touch with our Customer Care Support team to ensure that you are added to the list of affected users. By doing so, you'll receive email updates regarding the status of the investigation and be notified as soon as it is resolved. You can follow the steps shared above on how to reach them.

In case you need steps on how to set everything up so your customers can pay you in QBDT, you can read this article: Take and process payments in QuickBooks Desktop.

Please bear with us as we work on this. Keep me posted if you have any other questions or concerns about managing your invoices or any QBO-related tasks. I'll be around to help, sfreist. Take care!

I am having the same issue. No changes to my system and it just started popping up the error code. 

I understand that you are experiencing the QBMapi64 out of memory error on Windows 11, even though there have been no recent changes to your system. I apologize for the inconvenience this has caused you. I'm here to provide an update, @Ringo12345. 

I want to assure you that our engineering team is currently investigating this issue, which has been identified as a known problem. They are actively working on finding a resolution, but we don't have a specific timeframe for when this will be resolved.

While we don't have a specific timeframe for when this issue will be resolved. I recommend reaching out to our support team to report the problem and request to be added as an affected user. By doing so, you will receive notifications via email regarding any updates or progress made towards resolving this issue.

Here's how: 

1. From your QuickBooks Desktop account, click the Help menu at the top.
2. Choose QuickBooks Desktop Help.
3. Provide some information about this concern in the search box.
4. Select the Contact Us link at the bottom of the window.
5. You'll now be provided with a few support options.

To ensure we address your concern on time, check out our support hours.

In case you need some resources, I recommend visiting this link: Resource Hub. This will provide us with links and videos about managing your QuickBooks Desktop account, income, expenses, inventory, and running reports.

If you have any other questions or need anything else in QuickBooks, let me know in the comment below. I'll be more than willing to help you in any way I can.

@Jarvis

If you're unable to resolve qbmapi64 out of memory error on windows 11, contact QB helpline team, Find details attached below.

Do you want to scam?

Same issue I am having to print the invoices PDF and manually email them.

Is there any update to this issue? 

Hello there, @Ringo12345. I'm here to share some updates about the QBMapi64 out of memory error on Windows 11.

I understand the urgency of this matter and how important it is to access QuickBooks smoothly. As I've checked here on my resources, the above mentioned investigation is still in progress.

You'll receive email updates on this investigation if you have contacted our Support Team. If not, I recommend getting in touch with them so they can add you to the list of users who are impacted by this error. They will then email you when it is fixed.

Here's how: 
 

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Hit Contact Us.
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
4. Choose Continue.
5. Click We’ll contact you for a callback or Message Us to start an instant messaging session.

For now, we cannot provide a specific timeframe for resolving this issue, but our engineers are diligently working to resolve it, and your assistance is our top priority.

In addition, I've included this resource in case you want to relocate QuickBooks to a different computer: Move or reinstall QuickBooks Desktop to another computer.

Feel free to contact us if you have further concerns about QuickBooks updates. I'll make sure to get back to you right away. Stay safe!

Good day,

Where do we purchase QB2024 Desktop from?

Can we still purchase QB2024 Desktop edition?

Thanks for joining this thread, EliteIT. Allow me to share some information about the QuickBooks Desktop subscription.

Currently, the available version of QBDT you can purchase online is the QuickBooks Desktop Enterprise only. If you wish to buy other versions like QBDT Pro or Premier, you'll need to contact our sales department or our support team to assist you further with this matter.

Here's how:

1. Open QuickBooks.
2. Go to Help, then click QuickBooks Desktop Help/Contact Us.
3. Hit Contact Us.
4. Enter "Subscription" in the field, then select Continue.
5. Sign in to your Intuit account, click Continue, and then Continue with my account.
6. Choose Chat with us (start a conversation online with a QuickBooks expert) or Have us call you (skip the line and no more phone trees. Leave your number and get a call back).

Furthermore, you might want to check this article to help you get started in QBDT: QuickBooks Desktop tutorial.

Don't hesitate to reply to this thread if you have additional QuickBooks-related concerns. We'll be right here to assist you. Take care!

@EliteIT 

You can call sales [removed] to purchase QBD 2024 Pro/Premier. Another option, you can purchase it thru selected partners (tax exempt, can get $100 cashback)..

I've had to do the same thing....print invoices and email separately.  It's a real pain.

I've also found that Outlook has changed and there may be a connection between the two causing this to happen with QuickBooks.  Seems like whenever any program makes any changes, it effects other programs. 

Paying good money for programs that causes us problems when they change something and takes days for them to fix the probelm(s). We should get some kind of refund (or credit to our account) everytime QuickBooks takes more than 24 hours to fix.

Hello, any update on the status or progress of this fix?

Thank you for joining this thread, Kim. 

It is highly recommended that you consult with your IT department to confirm that the version of Outlook you are using is supported (Office 365). This will help to ensure that the version is compatible with the necessary software and hardware and that any potential security vulnerabilities are addressed.

 An alternative option is to use webmail preference. This is a web-based email service that allows users to access their email accounts through a browser.

 I've included an article to help you run the repair tool and fix common errors for QuickBooks: Repair your QuickBooks Desktop for Windows. 

You can always come back to this post if you have more questions related to your concern. We're available 24/7. Have a good day!

Which number to call.

thanks 

I updated my laptop memory from 8 GB to 16 GB and everything is working fine again with Windows 11 and Quickbooks Pro Desktop 2024.  I had no other issues with any other programs/apps and had plenty of unused memory using the 8 GB, but apparently QBDT likes the 16 GB better.  Hope you all get answers soon.