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Welcome to our Ask Me Anything event with talented product expert, Yaxin. Yaxin is excited to be here today answering your questions. She will be here live from 10am-11am PST. Here’s how to participate:
Could you pls help me with how to add CD in QBO?
How do I process a credit memo from a vendor through the billing process?
@KPH5Hi there! I am happy to help you. Can you tell me more about this CD you wanted to add to your QBO, please? What kind of data it is?
We will get four or five bills/invoices from some vendors throughout the month. I will enter the first couple, hit Save and Close and later edit that bill to add some more expenses. QBO seems to create a new entry which contains all the bills I have entered but it leaves the original bill too. I have to go in and delete that first bill which is sometimes problematic when I only notice it the next month.
Currently, our QBO is handled by another person under their QB account. I want to branch off on our own and have our own account. How can I download my information from their site so that I have the history?
Our business links the majority of our bill entries within payables to our PO's that are created before bills received. If we receive a Credit Memo, is there a way we can link the credit memo back to the Purchase Order in which it applies to?
@Terry366Hi there!
We can enter it as Vendor Credit:
Or you can use the Vendor Credit as payment for an open bill. Here's how you can apply it to the open bill:
Feel free to browse this article for more information about vendor credits: Manage Vendor Credits.
Our business has multiple workers compensation board industry codes set up in executing projects.My question is in our QuickBooks Contractor Enterprise Desktop version we use, where can we input what industry code should be applied to each employee to then produce a report that will pull up employee's payroll summary by WCB industry code in QuickBooks Desktop? Is this possible within the Canadian version?
I completed a bank rec using a future date of October 31, 2024. And realized too late. It should have been October 31, 2023. What is the best way to fix the situation?
@greigsupervisor
Hi there!
When you create/edit a bill to a vendor, QBO automatically pulls up the expenses related to the vendor as a suggestion to you and allows you add the expenses to the bill directly.
If you want to consolidate the expenses created during the month into the first bill you entered that month, please edit the original bill and add expenses pop-up on the right side. If you rather create a new bills for those expenses, you can ignore those suggestions and create a new bill, then add the expenses.
I hope that helps!
@Terry366Hey Terry, sounds like you are working with a Quickbooks Accountant.
As the business owner, you should be the primary admin of your Quickbooks Account.
You can request the current primary admin of the account to transfer the primary admin role to you, or submit a request to be the primary admin.
Here's the article and form you can submit:
I hope that helps!
@Leah-MMEHi Leah!
You must convert the PO into a bill before you can apply the vendor credit.
in QBO
1. Expense tab, select vendors
2. Find the PO under the vendor
3. Click on the small arrow on the far right hand side next to "send", and copy to bill.
4. Save.
We can enter it as Vendor Credit:
Or you can use the Vendor Credit as payment for an open bill. Here's how you can apply it to the open bill:
Feel free to browse this article for more information about vendor credits: Manage Vendor Credits.
Can you please give instructions for the Credit Memo link to PO for QuickBooks Desktop Enterprise version ?
@Leah-MMEGreat question, Leah.
I think class tracking might be helpful. You can apply class items on the paychecks and run report based on the classes.
Here's the instruction:
If you have any problems setting up the class tracking, please contact our QB Desktop Canada support team
when you pay a bill, select one or more invoices to be paid
you should now see what credits are available, and the 'set credits' button allows you to apply any credit
Here's a close look:
Hi there!
If you have completed the reconciliation, you must have a QB accountant to undo the reconciliation.
Here's how,
If you haven't complete the reconciliation, please hit the gear icon, click reconcile, and select the account, you can re-enter the date and balance. If you see "resume reconcile", you can hit "edit info", and update the date and balance.
I hope that's helpful!
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I would like to send my customer an Open Balance report. However, some of the packing slips that were created are showing up as invoices. Is there a way that I can just indicate the invoices that have been sent to the client already and not the packing slips?
I want to send my customer an Open Balance report but it shows both invoices and packing slips as invoices. That is confusing because sometimes we create a packing slip before the product has shipped. It would be confusing for the customer to see packing slips for products not yet shipped, especially as they're showing up as invoices. Is there a way to eliminate the packing slips or is there a better report to send my customer to show their outstanding payables?
Thanks for joining the Community and getting involved with this thread, AccountsKB.
When creating statements for customers with outstanding balance or invoices that will soon be overdue, there's a few different types you can create:
As you can see, Open Item and Balance Forward statements won't display packing slip details. Transaction Statements will list all transactions for the date range. You'll want to be sure to select the one that works best for what you want your customer to see.
Here's how to create a statement:
I've also included a detailed resource about working with statements which may come in handy moving forward: Create & send customer statements
Please feel welcome to send a reply if there's any additional questions. Have an awesome Monday!
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