Annoying Error Message on Contractor Payments Tab!
Hello Helpful People!
So we have multiple contractors that we pay on a monthly basis, and we recently switched to using QBO Payroll for simplifying our monthly payroll processes. So far it has worked out great, however, on this payroll period we wrote a check for one of our contractors and when we try to view that payment (or the previous payment made to them), QBO keeps giving us an error message (see attached image). I can't get it to do anything else, I can't view the details of the payments we've made to them, so we haven't sent them their check yet because we always like to send them the printout with it but now we can't seem to access it.
I've tried reloading QBO multiple times, and nothing seems to be making any difference. The error message doesn't even make sense to me because we are not paying this contractor by direct deposit, nor is it set to that. It is clearly categorized as payment by check and has not been changed. We had no problem viewing the payments last payroll when we needed to print it out so I just don't understand why suddenly it's giving us this problem. Help!