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Established Member

Creating State SUI E file

For my quarterly unemployment reporting, I use to have to go to EMPLOYEES menu, PAYROLL TAX FOMS & W2S, CREATE STATE SUI EFILE. Now that I upgraded to 2019, when I hover over Employees  menu there is not the option to CREATE STATE SUI EFILE. How am I suppose to file my quarter unemployment report when this option is no longer there?

Solved
Best answer 04-29-2019

Accepted Solutions
QuickBooks Team

Re: Creating State SUI E file

Hello there, @JCWatson.

 

I'm here to help you today so you'll be able to create/file the State SUI successfully.

 

To create the file successfully, you have to log in to the Account Maintenance page to validate your service key. For more information, you may check this link: Account maintenance.

 

On the other hand, you can also create the file or e-file SUI following these steps:

 

  1. Click on the Employees menu.
  2. Select Payroll Center.
  3. Click on File forms.
  4. Under Other Activities at the bottom of the page, there is a link for the E-File State SUI. This will allow you to create the file you were needing.

If the problem continues, you have to check your e-file setup.

 

To learn more about e-file, you may check this article: Understanding the E-File and E-Pay services.

 

Please feel free to add a comment below if you have any other payroll questions, I'll be always here to help you. Have a great day ahead!

7 Comments
QuickBooks Team

Re: Creating State SUI E file

Hello there, @JCWatson.

 

I'm here to help you today so you'll be able to create/file the State SUI successfully.

 

To create the file successfully, you have to log in to the Account Maintenance page to validate your service key. For more information, you may check this link: Account maintenance.

 

On the other hand, you can also create the file or e-file SUI following these steps:

 

  1. Click on the Employees menu.
  2. Select Payroll Center.
  3. Click on File forms.
  4. Under Other Activities at the bottom of the page, there is a link for the E-File State SUI. This will allow you to create the file you were needing.

If the problem continues, you have to check your e-file setup.

 

To learn more about e-file, you may check this article: Understanding the E-File and E-Pay services.

 

Please feel free to add a comment below if you have any other payroll questions, I'll be always here to help you. Have a great day ahead!

Ho
Established Member

Re: Creating State SUI E file

I have reported this problem on the regular phone help and was transferred also to your engineering department back in February 2019.  Both departments took over my screen and could not make the Excel spreadsheet work.  A "ticket" was submitted.

 

I do not have enhanced payroll.  I am in Georgia which is not one of the states with eFile listed.  To get SUI information before I upgraded to QB Pro 2019, all I had to do was summarize payroll data in Excel.  Under State Wage Listing tab, there was a dropdown menu where I could select SUI.  The drop down function is not there any more. 

 

For my 1st quarter 2019 report, I had to manually determine the figure for Excess Wages.  Do you have another work around I could use?

Moderator

Re: Creating State SUI E file

Thank you for taking the time posting in Community, @Ho

 

I'm here to help you create the State Wage Listing report to determine the Excess Wages. Let me guide you how:

  1. From the Reports menu, select Employees & Payroll.
  2. Choose Summarize Payroll Data in Excel.
  3. Select the State Wage Listing tab. 
  4. From the Payroll Item drop-down, select GA- Unemployment Company
  5. Click OK

I've also attached an article and screenshot for additional reference: Excel-based payroll reports.

 

Capture1.PNG

That should take care of it. I believe that you'll have the SUI excess wages information you need in just a few clicks.

 

Drop me a comment below if you have any other questions about QuickBooks. I'll be happy to help you out.

Ho
Established Member

Re: Creating State SUI E file

That's exactly the way I've gotten the data for SUI for many, many years.  With QB 2019, there is NO drop-down arrow to scroll down to SUI.  Neither your regular online help or the engineering department could get that drop-down menu to appear when they took over my screen.  I tried sending my file to our CPA to see if she could produce the SUI, but she had no drop-down menu either.

The only report I can get is the Medicare Additional Tax that it opens up with.  I don't have any use for that.  I'm sure it would take years to get a software change, but a work around the lack of the drop-down would be to have it open up with SUI.  It did that for years.

Please help solve this issue!  I shouldn't have to calculate excess wages by hand when I'm paying $670 a year for payroll!!

Thanks!

 
QuickBooks Team

Re: Creating State SUI E file

Thanks for letting me know about this, @Ho.

 

Allow me to share some clarifications about the missing drop-down menu in the State Wage Listing tab when exporting a report to Excel. 

 

I've tried pulling this report on my end using Microsoft Excel 2010, and the drop-down menu comes up. For now, you can try checking out your Excel version if it meets the QuickBooks Desktop system requirements

 

If it meets the requirements, I'd suggest reaching out to your IT professional for further assistance. This way they'll be able to check the functionality of your excel or may roll back some updates. If there's no identified problem on your Excel, you may contact Microsoft directly so they can further investigate what's causing the issue. 

 

Keep me posted if you have any other questions about this concern. I want to make sure you're taken care of. Have a good one!

Experienced Member

Re: Creating State SUI E file FOR LOUISIANA

I simply want to know if Quickbooks 2019 supports Louisiana... Can I create a file in excel and upload... I used to be able to do this, but my 2017 version says Louisiana (obsolete) when I try to retrieve the data... PLEASE LET ME KNOW before I purchase Quickbooks 2019...

QuickBooks Team

Re: Creating State SUI E file FOR LOUISIANA

Thanks for taking the time to visit the Community, NLPCA.


QuickBooks supports processing payroll, filing tax forms, and paying taxes for the state of Louisiana. However, creating an Excel for the SUI is unavailable at this time.


When filing the tax return, you’ll have to process it electronically.

 

Additionally, the Louisiana Payroll Tax Compliance article provides more details about tax forms, withholdings, unemployment, and other tax. To learn more about the employer filing requirements for your state, just choose Unemployment Tax and proceed directly to the Tax Payment Frequency Detail section. 


Stay in touch if you have any clarifications for concerns while working in QuickBooks. I’ll get back to you as soon as possible to help. Have a great rest of your day.