Direct Deposit Reversal form.

Welcome to the QuickBooks Community, geecal-6. Here's some important information to know before submitting that Direct Deposit Reversal form. It is not guaranteed that the funds will be fully recovered, and it could take up to 5 days. I have included this article that shows cases when you can only request a reversal. Below are the steps to start it:

1. Open the Direct Deposit Reversal form and click New Request.
2. Enter the required information and transaction information.
3. Once finished, select save.

Once the reversal is approved, then you can void the paycheck in your records.

The next steps will involve verifying the information you submitted and an email will be sent to you once it is successful or unsuccessful.

For additional information, the same article, as mentioned before, explains what happens and what to do after a reversal and the processing time for them.

Please don't hesitate to reach out to the Community. We are here to lend a helping hand always. Take care and enjoy your weekend.

I need to know where the direct deposit reversal form is in QB desktop.

Hi there, RobinMeadows.

The direct deposit reversal form is not found in the QuickBooks Desktop system itself. You can start the application by following the steps below.

Please note that as mentioned above, reversal requests are not a guarantee that the funds will be recovered. Then, the reversal transaction takes 5 business days to process from the requested date. You can make a request between the 3rd and 5th day after the pay date. 

To start the request, here's how:

1. Open the Direct Deposit Reversal form.
2. Choose New Request.
3. Fill out the required fields and transaction information. Then press Save.
4. Once the reversal is approved, you can void the paycheck in your payroll records.

For additional information, please click this article: Reverse a direct deposit. This also provides details about disputes and unsuccessful reversals.

Feel free to reply below if you have any other questions or concerns. I'm always here to help.

Is the payment fee of $75 for the total process?

Let say I have 20 employees that we need to get the money back due to wrong payment. The total money to get back is $525 (19 employees for $25 each and 1 employee for $50).

What will be the reversal fee? 

Thanks for joining us here, shienalousantiago.

Yes, the reversal fee is $75 per payroll date regardless of the number of employees. Also, whether or not the reversal is successful, you'll be charged the said amount.

So, for the 20 employees, you'll be charged $75 only. Check this link for more details: Reverse a direct deposit.

Leave a reply again if you need anything else. Stay safe!

Thank you so much for confirming! 

Hello again,

I tried to answer the form but it only allow me to add 10 employees. Can you teach me how to add more. I can't see an option or any box to click..

Please advise. Thank you so much!

Hi shienalousantiago,

Thanks for trying. For this case, I would recommend reaching out to our Payroll Support team. That way, they can check for options for your direct deposit reversal request. They are available on weekdays from 6 AM to 6 PM PST.

If you have other questions in mind, you can always go back to this thread.