I have 5 employees and one of them we realize is not having her federal taxes taken out of her check. All the info is entered correctly. She has filed married filing jointly. But as far back as June, no federal takes have come out of her paychecks. Any ideas as to why?
I'm here to make sure the employee's federal taxes will deduct from his/her paycheck, @grandpasfeed.
Do you know if these employees are meeting the wage bases set by the IRS? You can click on this link to learn the wage base limit: Topic No. 751 Social Security and Medicare Withholding Rates.
It is also possible that their W-4 status has been set to 'Do Not Withhold' by mistake. Here's how to check if an employee was set to Do Not Withhold (Exempt):
For more information about the process, check out this article: 0.00 or no income tax withheld from paycheck.
Once you've verified that the set up is correct, I suggest checking the Payroll Tax and Wage Summary report. It shows detailed information about how QuickBooks calculates tax amounts on employee paychecks and the wage base limit for each employee's tax.
Let me guide how:
For the detailed guide, you can use this article: Payroll tax wage bases and limits.
Please let me know if you need further assistance with payroll. I'm always around to help. Have a good one.
It's our pleasure to help, @grandpasfeed.
Since all the information is correct and there's still no federal taxes coming from your employees' paychecks, I suggest reaching out to our Customer Support. They can check your account in a secure environment, isolate the issue you're having and help you resolve it.
You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below:
Here's the contact the QuickBooks Online Customer Support team article for more information. You can also check on the following article to know the different types of support we offer and its availability: Support hours and types.
You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.
Thanks for following this thread, CarlamDecker.
I want to ensure the federal withholding is deducted from your employees’ paychecks. This is to ensure your taxes and forms have the correct information.
When the federal withholding is not calculating, check your workers’ profiles and make sure they’re set up properly. QuickBooks Online calculates the federal withholding based on these factors:
For additional resources, here’s an article that provides detailed information on why a paycheck shows $0.00 or no income tax withheld. It includes detailed instructions on how to review your workers’ filing status: Self-help guide.
Stay in touch if you have additional questions or concerns about QuickBooks. I’ll be right here to answer them for you. Have a good one.
Hello I all so are having this same problem I am currently working at family dollar as a Assistant Manager and I have been here a year and I was not able to file because nothing was being taken out. I have tried everything and nothing is working
Thank you for joining in on the thread, SambrinaB.
I know that having the correct calculation for taxes is very important for filing your returns.
I see that my colleagues have already shared articles and stated the reasons why taxes will not calculate, and I believe you've checked your employee's setup as well. For these reasons, let me route you to our Payroll Support so they can start with a screen sharing session to find the root cause of the issue.
If you have other concerns with payroll, feel free to reach back out. I'll be here to assist you again. Take care!