I have 5 employees and one of them we realize is not having her federal taxes taken out of her check. All the info is entered correctly. She has filed married filing jointly. But as far back as June, no federal takes have come out of her paychecks. Any ideas as to why?
Once you've verified that the set up is correct, I suggest checking the Payroll Tax and Wage Summary report.It shows detailed information about how QuickBooks calculates tax amounts on employee paychecks and the wage base limit for each employee's tax.
Let me guide how:
Go to the Reports tab located on the left pane.
Type Payroll Tax and Wage Summary in the search box and press Enter.
Modify the date range and click Run Report.
Click the Federal Income tax under Federal Taxes (940/941).
Since all the information is correct and there's still no federal taxes coming from your employees' paychecks, I suggest reaching out to our Customer Support. They can check your account in a secure environment, isolate the issue you're having and help you resolve it.
You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below:
Go to the Help icon to connect to a live support agent.
Provide us some information about your concern.
Select the Contact Us button and provide some details about this concern, then on the Let's talk button.
You'll now be provided options on how to connect to our Customer Support.