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Level 3

Form 940 - past due balance

I opened my Quickbooks Desktop Pro 2019 this morning and I have notice of payroll liabilities (Form 940 for 2019) showing past due.

I know I have paid everything and did not have these notices on Thursday when I went home.

Any idea what is going on? 

Any help

2 Comments 2
QuickBooks Team

Form 940 - past due balance

Hi there Balancebuilders. 


Thanks for stopping by the Community. If you're seeing an past due balance I would suggest reaching out to our support team, as we in the Community are a public forum setting and they in the Customer support team are individualized care that can hone in on specific account details and delivery 1-on-1 personalized care with the ability to screen share if necessary. To reach our support team, follow these steps. I'm also going to provide you with some helpful steps for future reference on how to record your liability payments in QuickBooks, that way you shouldn't encounter unexpected past due balances. 

  1. Click Employees on the top menu.
  2. Choose Payroll Center.
  3. Hit Pay Liabilities.
  4. Select Federal 940.
  5. Tick View/Pay.
  6. In the Memo column, enter that the payment already made in the EFTPS.
  7. Choose Check.
  8. Tap Save & Close.

If you have any other questions or concerns, feel free to post them down below. Thank you for your time and have a nice evening. 

Level 3

Form 940 - past due balance

Thank you for your reply, Nick.

It's not a matter that I haven't paid the liabilities - I have.

When I left my office Thursday afternoon, everything was fine.

I opened Quickbooks on Monday morning to be greeted by a past due notification that I had outstanding payroll liabilities for quarters ending Sept 2019 and Dec 2019. 

I assume it's because of an up-date that was done by Quickbooks. 

I am also having problems with the homepage being "off" somehow.

Anyone else have this problem??

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