Thanks for stopping by the Community. If you're seeing an past due balance I would suggest reaching out to our support team, as we in the Community are a public forum setting and they in the Customer support team are individualized care that can hone in on specific account details and delivery 1-on-1 personalized care with the ability to screen share if necessary. To reach our support team, follow these steps. I'm also going to provide you with some helpful steps for future reference on how to record your liability payments in QuickBooks, that way you shouldn't encounter unexpected past due balances.
Click Employees on the top menu.
Choose Payroll Center.
Hit Pay Liabilities.
Select Federal 940.
In the Memo column, enter that the payment already made in the EFTPS.
Tap Save & Close.
If you have any other questions or concerns, feel free to post them down below. Thank you for your time and have a nice evening.