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user90329
Level 1

Hi I need to close my account as my business is closed now, but how do I retain my information for tax purposes??

 
1 Comment 1
Rose-A
Moderator

Hi I need to close my account as my business is closed now, but how do I retain my information for tax purposes??

I'm glad to hear from you today, user90329.

 

Once you close your account, all the information and transactions will retain and your data will be available in read-only access. Here's how to close or cancel your account:
 

  1. Sign in to QuickBooks Online as an admin user.
  2. Click the Gear ⚙ icon at the upper right corner, then choose Account and Settings.
  3. Go to the Billing & Subscription tab.
  4. In the QuickBooks section, select Cancel subscription or Cancel online.
  5. Follow the onscreen steps.

 

After that, you'll receive a confirmation email for the canceled subscription. You can get more details about this process in this article: Cancel your QuickBooks Online subscription.

 

In case you want to continue using QuickBooks Online, you'll be asked to present a valid credit card for authorization. You can follow the steps below to re-subscribe:

 

  1. Log in to your QuickBooks Online company.
  2. Select Gear ⚙ at the top.
  3. Under Your Company, choose Account and Settings
  4. Select Billing & Subscription, then Resubscribe and enter the updated billing information.
  5. Select Subscribe.

 

Additionally, you can go through this article to know more about how long you can access your data once your account is canceled or expired: What happens to my QuickBooks Online data after I cancel?

 

If you have any other concerns or further questions about the QuickBooks account, you can always find me here. Have a pleasant weekend ahead.

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