How do you refund an employee for pretax deductions that were taken out?

A warm welcome to the QuickBooks Community, @New Schools for Alabama. 

To refund your employee, you'll want to adjust your employee's upcoming paycheck if you have deducted pretax amounts that are no longer applicable. Kindly contact our Payroll Support team for assistance with correcting your paycheck and the next steps. Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

When you refund these deductions, you'll need to update the amounts reported on the employee’s W-2 form. Let me add this reference as a guide: Fix an incorrect W-2 and W-3.

We will be on the lookout for your response if you need further assistance with refunding your employee. We're committed to offering ongoing support. Take care.