Hello @precisionbal,
You'll have to contact our Payroll Care Team so someone can help you correct the direct deposit payroll of your employees. With their tools, someone can help you trace the money and locate where it is posted.
- Go to Help.
- Select Contact Us.
- Enter Trace a direct deposit payroll in the What can we help you with? field.
- Click Let's talk.
- Select Get a callback, Chat, or Call us.
But if your employee urgently needed to receive the paycheck, you can manually write a paper check instead. Here's an article for the detailed steps: Create paychecks in online payroll.
I've got you this helpful article in case you need some ideas about printing paychecks:
Please touch base with me here for all of your QuickBooks needs, @precisionbal. I'm always happy to help. Thanks for dropping by.