I am unable to add a new Time Activity or use the Weekly Timesheet. The lookup for the employee, customer and service are all not working. This stopped working 7/4/2020

Thanks for the reply, but I know how to enter my time.  I've been doing it for years.  The issue was with your system not loading.  But now it's working.

Thanks for getting back to us, @brianb23.

It's good to hear that it is now working and you're able to add Weekly Timesheet in QuickBooks.

Also, there are a few possible reasons why QuickBooks freezes or stops working.

• Generally, QuickBooks Online's performance depends on the computer's processing power. The amount of available memory (RAM) can also affect how fast a certain page will load up. The amount of data you have and how stable the internet connection is also a factor since QBO is a web-based service. 
• Intuit recommends using the Google Chrome browser to get the best browsing experience. We'll also have to make sure that we're using the latest release. We can check it by going to the Chrome menu and selecting Help, then About Google Chrome.
• Verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. 
• You can also clear your regular browser cache. Temporary data files are collected and stored on your computer within the browser you're using that may cause unexpected behavior.
• Another thing consider is the operating system (OS). It's advisable to keep your OS updated and meet or exceed the system requirements for QuickBooks Online.

Please check out this article to learn more about this process: Why is my QuickBooks Online slow? 

I've also added this article on how to Timesheet setup: QuickBooks Online and TSheets. It provides a step-by-step process on how to set up timesheets, print, and run a timesheet report in QuickBooks.

Feel free to drop a question in the comments below in case you have anything else in mind. I'll get back to you as soon as I can. Take good care.

Anyone know how to delete a service category or change the name of a service category in timesheets?  Thanks!

Thank you for joining the thread, @azall.

I'm pleased to share the steps on how you can update or delete the service category on the timesheet in QuickBooks Online (QBO).

If you're referring to the services or categories under the Choose the service worked on drop-down, you can delete or change the name through the Products and Services page. However, if you just want to change the service used on your timesheet, just edit and select the desired service from there.

Here's how to delete or update the service/category from the Products and Services page:

1. Select Products and services from the Gear icon.
2. Look for the product/service you want to delete from the result.
3. Click on Make inactive to delete it from the list, or Edit to change the name of the service.

For the category:

1. Tap Manage categories from the More's drop-down arrow.
2. Hit Remove under Action to delete it or Edit if you wish to modify the category.

For additional references about managing products and services in QBO, check out the details from this article: Adding Products and Services, Customers, and Vendors to Lists.

Also, read the topics from these links to learn more about the time tracking feature in QuickBooks:

• How to turn on and set up time tracking
• Timesheet setup: QuickBooks Online and TSheets

If you have any other questions, don't hesitate to leave a comment below. I'm always here to help. Have a good day!

I am currently taking a Quickbooks Online class and my instructions tell me to insert a single time activity. I first of all cannot do this - EVEN FOLLOWING THE DIRECTIONS GIVEN UP ABOVE - but now when I do go to enter the time, because it's a future time and date, it won't let me. How in the world am I supposed to finish this assignment if I'm not able to do what the instructions say to do?!

Hello Sparkey225!

I understand how important this is for you. Let me assist you in creating a single-time activity.

There's a new beta feature for the Time Center which has been rolled out to selected users. With this, you can choose if you want the basic time tracking in QuickBooks Online, or upgrade to QuickBooks Time.

Instead of the + New button, you can access it from the Time menu, then tap Time entries. When you click Add time, you can select Single Time Activity.

I added this link you can check. This will show you how to view, change, or approve time entries: Track and manage time in QuickBooks Online and QuickBooks Online Payroll.

You can also check this article: Turn on and set up time tracking in QuickBooks Online. This will explain more how to use the time tracking feature in QuickBooks Online. 

Keep your posts coming if you need more help. I'll be here!