I have already submitted payroll and didn't update it, taxes were never taken out.  Payroll has cleared the bank so I can't void the checks.  Since then, I have updated...now what?

Let's make sure to fix your payroll tax, KB577.

There are several factors why payroll taxes aren't calculated. Among these are the following:
 

• The total annual salary exceeds the salary limit.
• The gross wages of the employee's last payroll are too low.
• Your payroll tax table is outdated.

Since taxes aren't taken out and payroll has already been processed, you'll want to wait until the next pay period. Normally, QuickBooks Desktop auto-corrects your payroll. You can inform your employees ahead of time that QuickBooks will double your tax deduction on the next pay run to cover up on what isn't deducted from your previous payroll.

You'll only have to make sure to update QuickBooks to the latest release and ensure you'll have an updated tax table. This ensures that taxes will be deducted from your paycheck. To update payroll, you can follow the steps outlined below:
 

1. Click Employees.
2. Choose Get Payroll Updates.
3. Select the Download entire payroll update radio-button.
4. Choose Update.
5. Wait until the update is complete.
   

Furthermore, QuickBooks has a variety of reports for payroll to help you manage and keep track of employee expenses. Please check out this article for more details: Customize Payroll And Employee Reports.

Keep in touch if you have any questions about payroll deductions. I'm always right here to help you.

tried updating, not updating for some reason

Thanks for joining us here, mbc17.

Can you tell us what happens when you download a payroll update? Are you getting an error message? 

We're asking these questions to make sure that we'll give you the right steps and information to sort this out. 

Please reply back to us to share more details. We look forward to it. 

It is telling me that I need to update again before 7/21/2023 however today is 7/24/2023 and the taxes aren't being withheld.

Let's figure out why taxes aren't withheld from your employees' paychecks in QuickBooks Desktop (QBDT), @rlarge. 

If the notification date appears old when updating your payroll tax table, it's most likely caused by error code: PS038. Let's perform some troubleshooting steps to rectify this.

Before doing so, ensure to update your QBDT to the latest release and create a backup copy of your company file.

Then, let's send your payroll or usage data. To do that:

1. Go to the Employees menu, select My Payroll Service, then Send Usage Data.
2. If you don't have the option above, go to the Employees menu and click Send Payroll data.
3. Select Send All in the Send/Receive Payroll Data window. Enter your payroll service pin when prompted.

If the send is successful, update the payroll tax table again. If you still see the error, proceed to the next procedure found in this article: Resolve payroll error PS038.

If the send is unsuccessful, reach out to our customer service for further assistance.

Additionally, create a payroll summary report to get insights about your employees' wages and contributions, which is helpful during the filing of taxes.

Feel free to get back to us whenever you have further questions about payroll taxes. The Community is here to lend you a helping hand. Stay safe and have a nice day ahead!

Ran the payroll update but it showed 0 and then the message says we recommend that you go online again before 7/13/2023. It does not seem to be updating.

Hello there, @deb471. I appreciate you for joining this thread and letting us know that you're also experiencing the same issue.

It's great to hear that you've already updated your payroll as recommended by my colleague above. Since your payroll taxes aren't calculated still, let's proceed and revert your employee's paycheck to refresh your payroll information. 

It would be my pleasure to walk you through the process. Here's how:

1. Go to the Employees menu then select Pay Employees.
   
   
    
2. Choose either Scheduled Payroll or Unscheduled Payroll.
3. Select Resume Scheduled Payroll. You'll see some employees' names highlighted in yellow. These are the employees that have had changes.
4. Right-click on the employee name that's highlighted in yellow.
5. Select Revert Paychecks.

If the issue persists, I'd recommend getting in touch with our Payroll Support Team as they have the additional tools to investigate this and process other troubleshooting steps if necessary:

1. Go to Help then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single-use code. Enter your code and select Continue.
6. Select to chat with us or Have us call you.

Be sure to contact them within their business hours to get timely assistance: QuickBooks Desktop Payroll Basic, Enhanced or Standard, M-F 6 AM to 6 PM PT, and QuickBooks Desktop Assisted Payroll, any time, any day.

Additionally, I would be delighted to incorporate this article to assist you in printing, generating, and customizing our accessible payroll reports, allowing you to gain a more detailed understanding of your company's financial situation: Run payroll reports in QuickBooks Desktop Payroll.

Thank you for choosing QuickBooks Desktop for managing your paychecks and taxes. We're here to help you every step of the way. If you have any additional questions or need further assistance, please don't hesitate to hit the Reply button. Our dedicated team is ready to provide the support you need to ensure your payroll and tax management experience is seamless. Your satisfaction is our priority, and we're committed to helping you succeed.

That worked perfect!! Thank you

Good morning, @allaccesslift. 

Thanks for chiming in on this thread. 

I'm glad my colleague was able to provide you with some details to help resolve your issue. 

Feel free to reach back out if you have anymore questions or concerns. Take care! 

My payroll checks today did not take out 

taxes

Hi there, Christine.

I want to ensure your payroll checks would take out taxes correctly.

We can get this fix by ensuring you've installed the latest tax table and have the updated QuickBooks Desktop to the latest release before running payroll to keep your taxes updated. 

When done, proceed by downloading the latest tax table update:

1. Go to the Employees menu at the top.
2. Click Get Payroll Updates.
3. Choose the Download Entire Update radio button.
4. Click on Download Latest Update.
5. When the download is complete, click on OK.

Also, I recommend revisiting the employee's profiles to verify if it's set up correctly since QuickBooks calculates the federal withholding based on these factors:

• Taxable wages
• Number of allowances/dependents
• Pay frequency
• Filing status

For more troubleshooting solutions when payroll taxes are not withholding, see this article: Troubleshoot paychecks calculating incorrectly.

If you want to run payroll reports in QuickBooks Desktop to view info about your business and employees, you can read this article for the detailed steps: Run payroll reports.

Don't hesitate to let me know if there's anything else I can do to help. I'm always here to assist. Have a nice day!

I have followed these steps and still no taxes being taken out

Thank you so much for keeping us updated on the solution you tried, Ronda64.

To better assist you, can you tell me which taxes are not being deducted from the paychecks? If you have payroll items like deductions or additions, did you check if the annual or maximum limits have been reached?

Also, have you reviewed the tax rates or checked the "No income tax withheld from a paycheck" and "No unemployment tax withheld from" setup options? This information will help me provide you with the best possible resolution.

I look forward to your response. Thank you in advance. Have a good one. 

i updated and still wont take out taxs

hanks for joining this thread, maximum baconade.

If you've performed each of the troubleshooting processes recommended by my colleagues in this thread, but taxes aren't being taken out of your payroll checks, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:
 

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

If there's any questions, I'm just a post away. Have a great day!

We recently upgraded Quickbooks desktop to 2024 Enterprise.  It has worked well for the last 3-4 weeks but this week it stopped calculation/entering employee payroll withholding on checks.  I have tried updating but that hasn't worked.  I need help!

Thank you for providing us with the details, and the steps you've done by far are appreciated.

Sometimes, an employee's federal or state income tax in QuickBooks shows as $0.00 on their paycheck. It can happen if the employee claims exemption or their wages are below the minimum threshold. If you or your employee believe taxes should be withheld, you can check your employee's federal withholding forms or tax setup in your payroll.

Ensure to obtain a federal W-4 form and the equivalent state withholding form (if applicable) from your employees. Review these forms with your employees to ensure they are accurate. The calculation of your employee's federal or state withholding tax may depend on several factors:

• How much your employee is paid
• How often your employee is paid
• Marital status
• Number of dependents
• Other sources of income

You can reference this article for more troubleshooting details, especially regarding the setup in the payroll product: Troubleshoot no income tax withheld from a paycheck.

If the issue persists, I recommend contacting our Customer Care Team. They have the tools to access your account securely and can conduct a thorough investigation to identify the root cause of this issue as soon as possible.

I'm also adding this article that discusses troubleshooting steps on what to do if you encounter errors about your payroll taxes not calculating: Payroll items on a paycheck are not calculating or are calculating incorrectly.

I'll be available to address any further concerns you may have about payroll taxes. Please feel free to leave a reply, and I will make sure to get back to you.

Need help not taking taxes

I appreciate you for joining the thread, Jgunnfloors. Let me share ideas to help fix tax issues.

QuickBooks uses the payroll information you've entered to calculate your paycheck taxes. Once the paycheck taxes show $0.00 or no income tax withheld, this is due to the following reasons:

• The employee, tax, or payroll item setup in QuickBooks
• The wage limit reached
• Your QuickBooks Desktop Payroll and its tax table aren't up to date

To address this, check the setup of your payroll wages, deductions, or contributions are correct, and update them if needed. If the setup is correct, verify if it already reached the wage limit. If not, let's update your tax table and QuickBooks Desktop's latest release to prevent payroll problems and ensure your account has the most recent tax rates and calculations.

Here's how to get the latest tax table update:

1. Go to the Employees' menu
2. Select Get Payroll Updates.
3. Tick the Download Entire update checkbox.
4. Click Update. A window appears when the download is complete.

To keep QuickBooks up-to-date, check this article for detailed steps: Update QuickBooks Desktop to the latest release.

If you want to run payroll reports to get a closer look at your business's finances, you can read this article for the detailed steps: Run payroll reports.

Keep us posted if you have any other questions about payroll taxes. I'm here to help you. Stay safe.