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charlamarla
Level 1

National Paid Leave

I have walked through the steps to create a payroll item for the National Paid Leave for Coronavirus Quarantine. However, whenever I go to pull that item into an actual payroll check, it is not listed. It is listed in the overall Payroll items list, but not listed when I try to create a paycheck using that as the "item".  Can anyone help me figure this out? I assume I need to use that as the payroll item on the paycheck in order for the correct credit to be issued on the 941.

Solved
Best answer October 20, 2020

Best Answers
MaryLandT
QuickBooks Team

National Paid Leave

I'm here to provide additional steps to include the National Paid Leave for Coronavirus Quarantine item on the paycheck, charlamarla.

 

You're on the right track. All you need to do is add the payroll item when you run a payroll. Let me show you how:

 

  1. Go to Employees, then Pay Employees.
  2. Run a paycheck for the employee you want to pay.
  3. In the Enter Payroll Information window, click Open Paycheck Detail to make modifications to the paycheck.
  4. In the Earnings window, remove all existing items.
  5. In Other Payroll Items, add the payroll item you set up is applicable to your employee’s situation. 
  6. Next to each used:
    • National Paid Leave Employee/National Paid Leave Family: Add the employees’ hourly rate and quantity of hours for the pay period. If your employee is salaried, you must determine their hourly rate.
    • National Paid Leave FMLA: If applicable, add the appropriate amount, review the guidelines at the top of this article.
    • National Paid Leave - Health Premium: Add the National Paid Leave - Health Premium using the same amount as your normal company paid health insurance premium unless it was prorated. Leave your Health Insurance company contribution item as you will still need it to track the amount to pay to your insurance company.
    • National Paid Leave & Medicare Credit: Add the same amount you see under Company Summary next to Medicare Company.
  7. Select Save & Next to repeat for all employees then select Save & Close.
  8. When the checks are ready to be created, click Continue.
  9. Select Create Paychecks.

You can also refer to this page: How to track paid leave and sick time for the coronavirus for instructions and detailed steps.

 

Don't hesitate to leave a comment below if you need anything else concerning payroll. I'm always right here to help.

View solution in original post

8 Comments
MaryLandT
QuickBooks Team

National Paid Leave

I'm here to provide additional steps to include the National Paid Leave for Coronavirus Quarantine item on the paycheck, charlamarla.

 

You're on the right track. All you need to do is add the payroll item when you run a payroll. Let me show you how:

 

  1. Go to Employees, then Pay Employees.
  2. Run a paycheck for the employee you want to pay.
  3. In the Enter Payroll Information window, click Open Paycheck Detail to make modifications to the paycheck.
  4. In the Earnings window, remove all existing items.
  5. In Other Payroll Items, add the payroll item you set up is applicable to your employee’s situation. 
  6. Next to each used:
    • National Paid Leave Employee/National Paid Leave Family: Add the employees’ hourly rate and quantity of hours for the pay period. If your employee is salaried, you must determine their hourly rate.
    • National Paid Leave FMLA: If applicable, add the appropriate amount, review the guidelines at the top of this article.
    • National Paid Leave - Health Premium: Add the National Paid Leave - Health Premium using the same amount as your normal company paid health insurance premium unless it was prorated. Leave your Health Insurance company contribution item as you will still need it to track the amount to pay to your insurance company.
    • National Paid Leave & Medicare Credit: Add the same amount you see under Company Summary next to Medicare Company.
  7. Select Save & Next to repeat for all employees then select Save & Close.
  8. When the checks are ready to be created, click Continue.
  9. Select Create Paychecks.

You can also refer to this page: How to track paid leave and sick time for the coronavirus for instructions and detailed steps.

 

Don't hesitate to leave a comment below if you need anything else concerning payroll. I'm always right here to help.

View solution in original post

charlamarla
Level 1

National Paid Leave

That was the step I was missing. Thanks so much!

LesaIbis
Level 1

National Paid Leave

We are having the same problem as charlamarla. The steps you describe make sense, but we can't select the payroll item  "national paid leave credit" in Step 5 to add to the Other Payroll Items box. Tried removing all items from the Earnings box as suggested in Step 4 but that didn't work, and not really understanding why we would need to do that. Is there something we have to "turn on" to make this possible? Thank you.

LesaIbis
Level 1

National Paid Leave

We are having the same problem as charlamarla. The steps you describe make sense, but we can't select the payroll item  "national paid leave credit" in Step 5 to add to the Other Payroll Items box. Tried removing all items from the Earnings box as suggested in Step 4 but that didn't work, and not really understanding why we would need to do that. Is there something we have to "turn on" to make this possible? Thank you.

LesaIbis
Level 1

National Paid Leave

Hi, charlamarla. Can you describe the step you were missing? I think we are having the same problem you described in your request, but can't figure out what that missing step might be. We feel like we've performed all the steps described by Intuit help. Thanks.

Candice C
QuickBooks Team

National Paid Leave

Hey, @Lesalbis. 

 

Thanks for reaching back out to the Community and clarifying that Step 5 isn't working for you. 

 

The best and easiest way to get this payroll item setup is by contacting our Customer Support Team. They can use their screen share tool to walk you through the steps again to help you out. Here's how: 

 

  1. Go to the Help menu. 
  2. Pick QuickBooks Desktop Help
  3. Press the Contact Us hyperlink. 
  4. Type in your question and hit Continue
  5. Scroll down and choose to Get a callback

 

Here's an article that can help you and your business in the future: How to track paid leave and sick time for the coronavirus

 

Once you get in touch with our Support Team, you'll get this problem resolved in no time. If you run into any trouble along the way, just let me know. I want to make sure all of your concerns are addressed. Take care!

CAC3
Level 2

National Paid Leave

2020 is done; however, I still have the National Paid Leave - Health showing on my Pay Liability screen and in the outstanding liabilities on my Balance Sheet.  What do I have to do to fix this?

Can someone walk me through the steps?

Thank you,

Cheryl

Rasa-LilaM
QuickBooks Team

National Paid Leave

Hello there, CAC3.

 

Thanks for reaching out to the Community about your payroll liabilities concern. Let’s review the posting account for your payroll items. Then, make sure they’re posted to a liability account to fix the issue.

 

I can help and walk you through the step by step process. Here’s how:

 

  1. Navigate to the Reports menu at the top to select Employees and Payroll and Payroll Item Listing.pr item list.png
  2. Review the Expense and Liability Account columns to verify that the accounts are correct for each payroll item.   
  3. If it’s incorrect, double-click on the account name to open the Edit payroll item window.pr item list.1.png
  4. Click Next to display the Agency for employee-paid liability screen.pr item list.2.png
  5. From there, edit the account and make sure to select the correct one.
  6. Press Next until the Finish button.

 

Next, open a new Balance Sheet report and check the information. For more details about the process, check out this article: Payroll Liability and/or Balance Sheet Report shows incorrect amounts for payroll liabilities.

 

I’m also adding another article to help you in the future. It contains solutions when liabilities are showing as overdue in QuickBooks: Scheduled liabilities payroll show as overdue or in red.

 

Please let me know if I can be of further assistance. I’m always ready to lend a helping hand. Have a good one.

 

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