Question

New Update makes E-pay Mandatory!?!?!?!

Forum|Forum|5 years ago
April 16, 2021
8 replies
131 views

Enhanced payroll did regular update this morning, and now I can't even VIEW the state unemployment report without setting up a bank account for E-Pay!!! Are you kidding me? In the middle of tax season, trying to get those out AND 1st QTR, and THAT's the time for Intuit to do this crazy stuff! When I go to Manage Filing Methods, the State Unemployment section shows no other option besides E-pay now. In VA, all employers file electronically on the VEC website. So now I can't even record an after-the-fact payment because I get the same message whether I try to view the form or make the payment or anything....just the error that tells me I have to set up a bank account for E-pay. Does anyone know of a way to get around this? All my clients are NOT going to want to get setup for e-pay through QB.

0

0118

I am having the same issue. Last time I did payroll the amount due and date for state employment was there.

Now after my last payroll of 4/16/2020 it was gone and when I went in to fix this it made me use only the e-pay prompt. I don't want to e-pay, I want to e-file. Please help me to figure out how to change this.

J

jamespaul

Level 8

Hello, deniseacctsolutions and 0118.

I also get upset if I'm forced to use a method that I don't want. To make this up for you, I'm here to help you fix the error message and help you manage your paid taxes in QuickBooks.

QuickBooks' e-pay settings for Virginia is set for E-pay only under the Manage Filing Methods page. You can turn this off, however. On your last post, I see that you've opted not to use our e-pay services.

Instead of going to the Manage Filing Methods screen, you'll want to go to the Change Filing Method and Change Payment Method pages. This'll turn off the e-payment setup and fix the error message.

Here's how:

Go to Employees, then select Payroll Center.
Go to the File Forms tab.
At the bottom, click Change Filing Method.
Select the unemployment tax, then click Edit.
Change the filing method.
Click Finish.

For the E-payment, go to the Pay Liabilities tab then click the Change Payment Method link.

After changing the payment and filing methods, you'll want to view the VA state unemployment form again.

Since you've already paid the taxes, you'll also want to enter a prior payment history event. This article can guide you through the process: Enter historical tax payments in Desktop payroll.

If you need help creating the next paychecks, you can check this article for the steps: How do I create a paycheck for an employee?.

I'm all ears if you have more concerns for your payroll service. Just reply here and I'll be there to help you out.

D

deniseacctsolutionsAuthor

Thank you for your response. That's the problem. It won't let me change it. When I go to Change Filing Method, the VA Unemployment is grayed out and won't even let you click on it to Edit. When I go to change Payment Method, and select VA Unemployment, the "check" option is no longer there. E-pay is the only option available, just E-pay with the little circle filled in next to it and nothing happens when I try to click on it. I was on chat with "Premium" Support for 3 hours earlier and they didn't fix anything either.

C

CGulledgePAB

I am having the same issue now, and I am on chat with someone trying to figure it out. In VA also. How they can change our filing method preferences without a prompt during an update is ridiculous. If anyone finds out how to correct this that would be helpful.

T

thistaxformisdrivingmenuts

Got the same error and am having the same problem. The only payment option showing for Virginia Unemployment is EPay. I pay through the state website and have no desire to use QB to make my payments. This error only began occurring after the most recent payroll update. We now have no way to even get the VEC 20 quarterly unemployment form to open without setting up EPay. We have one week to file our forms and pay our taxes for the first quarter of 2021. We need a solution to this problem immediately.

T

tlpyne

Yes, this stupid forced change to make VEC mandatory has me looking into other software options for payroll and accounting for all of my clients!!!!!

S

SoBogus

I'm just having this problem too. I log into Virginia's web site to do most of my virginia payroll tasks. I do not want to set up epay through quickbooks. I need an option to pay by check, so I can continue processing the payroll.

B

BE7

1- file on VEC like normal.

2- Then go to QB

3-. Click on Help/ About Quickbooks (or in my case About Intuit Quickbooks Enterprise....)

4-Then when that screen pops up, click CTRL ATL Y,

5-click next 4 times until you come to Prior Payment Screen.

6- Click "CREATE PAYMENT"

7-Select dates as appropriate

8-Click "NEXT PAYMENT"

9-Fill in the necessary information

10-Select Accounts Affected

11- choose Affect liability and bank accounts; OK

12- click DONE - and this removes your liability from your pay liabilities screen :)

Good Luck!

S

shirleywelldrilling

I don't know why they posted this same thing 3 times!! I'm so sorry! Please see the above post, thanks!

D

Dean1e

They posted it three times because it works. It did for me.

S

sonifrank

It is now been 6-months since the update was done to take away the ability to pay VEC by check AND print out a copy of the return without adding banking information. We were promised a fix within 3 months!! Is this EVER going to be fixed?

J

jkniatt

is this mandatory or can I e file? I al ready paid 1st quarter thru efile!

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