Thank you for providing detailed information about your direct deposit concern, badcrc.
I can see how concerning that error message must feel when trying to send out payroll. As an employer, making sure your employees get paid accurately and on time is important.
Let's go over some troubleshooting steps to resolve the issue. We'll have to download the latest QuickBooks maintenance release to resolve any errors and apply critical fixes. Next, update the tax table version to get accurate rates and calculations for federal and supported state taxes, and payroll tax forms, as well as your e-file and e-pay options.
To get the latest tax table:
- In your company file, head to the Employees at the top bar and choose Get Payroll Updates.
- Tick the radio button for Download Entire Update and click the Update button.
An informational window will confirm when the download is complete. The current payroll tax table version is 22316, released on September 21, 2023. These articles go into great detail about the process, including tax form updates and other releases:
If you run into any hurdles or errors updating the tax table, utilize the solutions in these resources to fix them:
Drop a comment below and tag my name if you have any other questions about direct deposit or other payroll-related concerns. I'm more than happy to lend a helping hand. Have a good one, @badcrc.