Payroll Direct Deposit

Hello there, @EddieG1.

When activating direct deposit for multiple company in QuickBooks, it follows the 1:1 principle. You'd want to perform the same activation process to Company B. Yes, you can add the Company B's checking and use it in completing the activation process. I can guide you on how to do it.

First, let's make sure to add your checking account in QuickBooks. Here's how:

1. Go to the Lists menu.
2. Choose the Chart of Accounts.
3. Select  Accounts, then New.
4. Click Bank, then Continue.
5. Enter your bank account information.
6. Click Save and Close to save your changes.

Once completed, you can now enter your checking bank account details.

1. Select Employees menu.
2. Choose My Payroll Service. 
3. Go to Activate Direct Deposit, then  click Get Started.
4. Click Start on the Business tab and fill in the info. Select Next.
5. Fill in the Principal officer info. Select Next.
6. Pick Add new bank account.
7. Enter the name of your bank and then enter your online bank credentials or if prompted, your bank routing and account numbers.
8. Create a PIN.
   • You’ll use this when sending your payroll to us each time. Confirm your PIN twice, then select Submit.
9. Select Next, then Accept and Submit.
   • If prompted, confirm the Principal officer’s full social security number.  
10. Click Submit.

You can read through these articles to help you manage your payroll:

• Set up your company payroll for direct deposit
• Change your payroll bank account

Always feel free to leave a comment below if you have other questions or concerns. I'm just a few clicks away.

Yes, I have setup the checking accounts correctly. In Company A, setting up Direct Deposit went exactly as you described. However, in Company B, when I got to this step: 

1. Go to Activate Direct Deposit, then  click Get Started.

it was already asking me to verify the transfer from our checking account (unfortunately, it was asking me to verify the transfer from Company A's account)

I hadn't even activated Direct Deposit yet for Company B.

Any thoughts?

I'm here to ensure you're guided to the right support who can help you set up the direct deposit for Company B in QuickBooks Desktop, EddieG1.

If you're using one EIN for both companies (A and B), setting up direct deposit for Company A will automatically set for Company B. Since they're under one EIN, the system will ask you to verify the small debit amount.

However, if you're using a different EIN for Company B, I'd suggest getting in touch with our QuickBooks Payroll Support to have this investigated. All account-related concerns are directed to our phone support for security purposes.

Our Support Team is available from 6:00 AM until 6:00 PM Mondays to Fridays. Here's how to get a call or chat from us:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
   
4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect.

For your reference, you can go through this article: Fix direct deposit issues. It contains more details on how you can cancel a direct deposit as well as a link to request a reversal.

I'm always around to lend a hand if you have more questions about direct deposit or any QuickBooks concerns. Just tag my name in the comment section so I can assist you further. Take care and have a good one.