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I have a multi-user license for QuickBooks Desktop Premier Professional Services 2020. I have Payroll Standard. I have two different companies (2 different QuickBook company files) using payroll and would like to use Direct Deposit for both companies. I have activated Direct Deposit for Company A with its checking account. That company seems ready to go. However, when I switch to Company B to activate Direct Deposit with that company, it wants me to verify the test transfer with Company A's checking account. Is it possible to activate Company B's checking account for Direct Deposit with Company B?
Hello there, @EddieG1.
When activating direct deposit for multiple company in QuickBooks, it follows the 1:1 principle. You'd want to perform the same activation process to Company B. Yes, you can add the Company B's checking and use it in completing the activation process. I can guide you on how to do it.
First, let's make sure to add your checking account in QuickBooks. Here's how:
Once completed, you can now enter your checking bank account details.
You can read through these articles to help you manage your payroll:
Always feel free to leave a comment below if you have other questions or concerns. I'm just a few clicks away.
Yes, I have setup the checking accounts correctly. In Company A, setting up Direct Deposit went exactly as you described. However, in Company B, when I got to this step:
it was already asking me to verify the transfer from our checking account (unfortunately, it was asking me to verify the transfer from Company A's account)
I hadn't even activated Direct Deposit yet for Company B.
Any thoughts?
I'm here to ensure you're guided to the right support who can help you set up the direct deposit for Company B in QuickBooks Desktop, EddieG1.
If you're using one EIN for both companies (A and B), setting up direct deposit for Company A will automatically set for Company B. Since they're under one EIN, the system will ask you to verify the small debit amount.
However, if you're using a different EIN for Company B, I'd suggest getting in touch with our QuickBooks Payroll Support to have this investigated. All account-related concerns are directed to our phone support for security purposes.
Our Support Team is available from 6:00 AM until 6:00 PM Mondays to Fridays. Here's how to get a call or chat from us:
For your reference, you can go through this article: Fix direct deposit issues. It contains more details on how you can cancel a direct deposit as well as a link to request a reversal.
I'm always around to lend a hand if you have more questions about direct deposit or any QuickBooks concerns. Just tag my name in the comment section so I can assist you further. Take care and have a good one.
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