Payroll Tax Liability period and due dates are wrong

It's a pleasure to see you here in the Community, @snowprism .

You'll have to delete your payroll (paychecks) from QuickBooks Desktop and recreate it. This way, you can keep your taxes accurate and your payroll data updated. 

Here's how:

1. Select the Banking menu, then select Use Register.
2. Choose and open the check in question.
3. At the top of the paycheck, choose Delete.
4. In the pop-up box, enter OK.

You can check out this article to learn more about the process: Delete or void employee paychecks. Once done, you can recreate the paychecks. 

After that, I'd suggest pulling up the Payroll Detail report. This way, you'll be able to verify that those paychecks are entered accordingly. Just go to the Reports menu and select the Employees & Payroll option.

To set your tax deposit due dates, here's how:

1. Choose the Payroll Center.
2. In the Pay Liabilities tab, under Other Activities at the bottom, choose Change payment method.
3. Edit the necessary due dates.

To learn more about the process you can check out this article: How to set your tax deposit due dates

Please comment below if you have other payroll concerns or inquiries about managing paychecks and employees in QBDT. I'm just around to help. Take care always!

Hey AbegailS_,

I know I'm a little late to reply and not even sure if you will be able to check this. But I've tried deleting all the paychecks and recreating them again but the same issue arises in that the 941/943 tax for the following pay period is posted in the tax liability portion of the payroll center.

I've also tried to change the liability due dates to monthly, after every payroll/biweekly, monthly after every payroll, and it either doesn't change the pay period, or makes the pay period a single day when we usually run payroll.

I've also called customer support twice, the second time was yesterday (10/27/2021) and the gentleman told me that he would have the software engineers check my issue and give me a call back today (10/28/2021) which I have not received. I really need this issue to be resolved otherwise this payroll service is completely useless.

We are always aiming to make our customers feel valued, snowprism. 

I appreciate the time and effort you've spent with one of our support agents. I'll personally share your feedback with our Customer Support Team regarding the missed callback. We'll be able to take action on improving our customer service.

We also like to commend you for changing the payment schedule to get this sorted out. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software.

If the problem persists, I'd suggest contacting our Technical Support Team. I know you already called however this is the best option we can have for them to further investigate what's causing this issue. Just provide the reference number to the agent for them to review the case. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

Feel free to visit our Payroll page for more insights about managing your payroll transactions on the software. 

I want to make sure everything is taken care of for you, please let me know how it goes or if you have any other issues or concerns. Just leave a comment below and I'll get back to you. Take care always. 

i have similar issue and cant figure out how to fix.  what i have is we are now 2023 .. in pay tax and other liabilities. it has my date wrong (short by 2 days) for the amount i epay for 941 taxes. I cant figure out how to correct the dates. and i have to correct it quickly because they change how often i have to pay. they want it bi-weekly (im only finding semi-weekly in qb) so i have 3 days to fix this and pay. i pay employees weekly so im not sure why the gov. wants bi-weekly (every other week) but qb only is giving me after each payday (semi-weekly) this makes no sense. someone please explain. 

i wanted to add to my question that the paychecks i did yesterday did correctly it is just in the dates to go for epay to irs that is 2 days short

I appreciate you for joining the thread, jackpot.

I'll share some information to help you figure this out.

If the IRS or a state agency sends you a new payroll tax deposit schedule, you must update the information in your payroll software. It'll also assist you in ensuring that your taxes are paid on time. 

Here's how to update your tax payment schedule if you e-pay your taxes through QuickBooks:

1. Go to Employees, and select Payroll Center.
2. Select the Pay Liabilities tab. From Other Activities, choose Change Payment Method.
3. In the QuickBooks Payroll Setup, select Schedule payments.
4. Choose the tax liability you want to set up a schedule. 
5. Select Edit. 
6. From the Payment frequency ▼ dropdown, pick your schedule.
7. Click Next, then Finish.

For detailed information, refer to this article: Change your payroll tax payment schedule.

Also, I recommend contacting our QuickBooks Desktop Payroll Support to check if your other payroll tax payment schedule and other records aren't affected. 

Here's how:

1. Click Help at the top menu bar, then select QuickBooks Desktop Help.
2. Select Contact us and then enter that you get Reminder prompts and Continue.
3. Then choose either to Message an Agent or Talk to a Specialist.

Furthermore, here's an article you can read to learn more about when you can contact our support: Contact QuickBooks Desktop Support.

You can visit these articles to help you prepare your tax forms in QuickBooks Desktop Payroll:

• Year-end checklist for QuickBooks Desktop Payroll
• QuickBooks Desktop Year-End Prep and Resources.

The Community always welcomes you for further inquiries. Have a great day ahead!

i have tried this. but the frequecy is already set to after each check.. which i how it should be... however in my liabilties when i go to epay is missing part of the week. for example this pay period was from 2/3/23 to 2/9/23  but when i try to epay it is period 2/8/23 to 2/10/23 .. which is missing part of the week as well as it cannot count 2/10 as it hasnt been paid yet its just the day the paychecks are issued. .. this is going to have me fouled up with the irs .. help

Thanks for providing more details, @jackpot.

I'll share some insights about pay and tax liability schedules in QuickBooks Desktop (QBDT) Payroll so you can keep your payroll data accurate and pay taxes accurately.

Before we start, can you elaborate further with what do you mean about "missing part of the week"? Are the 2/8/23 to 2/10/23 dates your pay period or tax liability schedule?

Payroll taxes are calculated based on paycheck dates and not on pay periods. If your paycheck date is Wednesday, Thursday, or Friday, (8,9, or 10) your taxes are due the following Wednesday (2/15). If your paycheck date is Saturday, Sunday, Monday, or Tuesday, (11, 12, 13, or 14) your taxes are due Friday (2/17) of the same week.

In case you wish  to learn more about tax payment frequency, you can refer to this article: Payroll tax payment schedule.

Also, you may want to check out this article to view the most popular links to help you with your year-end preparations in QBDT Payroll: QuickBooks Desktop Year End Prep and Resources.

Please feel free to leave a comment if you have other payroll concerns or questions about managing taxes in QBDT Payroll. I'm always ready to help. Take care, and I wish you continued success, @jackpot.

Thank you. 

Good day, jackpot.

Your very much welcome! Know that the Community is up 24/7 to be of service to you.

Keep us posted whenever you have concerns about managing your QuickBooks account.