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Level 1

payroll taxes not deducted suddenly

seems for some reason my payroll taxes/ deductions not taken our this payroll

 

Solved
Best answer 12-14-2018

Accepted Solutions
Level 7

Re: payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

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Level 1

Re: payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

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17 Comments
Level 7

Re: payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

View solution in original post

Level 1

Re: payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

View solution in original post

QuickBooks Team

Re: payroll taxes not deducted suddenly

Hi there, kirsten_medlock.

 

Thanks for reaching out to us. I'm here to help ensure correct taxes are calculated so accurate amounts are paid and filed to the IRS.

 

Good to hear that you've already download the latest payroll tax table in QuickBooks Desktop. What we need to try next is to revert your employee's paycheck, this is to refresh your payroll information and for the taxes to calculate. 

 

To do this, here's how:

  1. Open your employee's Payroll Information.
  2. Right-click the name of your employee which highlighted in yellow. 
  3. Select Revert Paycheck

 

If the issue still persists, I encourage you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to investigate this and process another troubleshooting steps if necessary.

 

Here's how you can contact our support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

Please let me know how it goes. If you have any additional questions about the taxes calculation in QuickBooks, don't hesitate to leave a comment below. Have a good one.

Level 1

Re: payroll taxes not deducted suddenly

fix it

Moderator

Re: payroll taxes not deducted suddenly

Hi there, @dexter2.

 

Thank you for getting back to the Community. I'm glad to know that your payroll is now calculating your taxes correctly. 

 

The Community is always here if you need more assistance with payroll. I'd be delighted to be your guide once again. Have a great day. 

Level 1

Re: payroll taxes not deducted suddenly

How do I get the taxes to come out on my payroll

QuickBooks Team

Re: payroll taxes not deducted suddenly

Let's make sure get your taxes show in your payroll, Sheryl5.

 

To do this, kindly follow the steps that my colleague @JanyRoseB provided above. Those steps can help us get your taxes display in your employee's paycheck. 

 

Just let us know if you have further questions with this. I'd be right here anytime. 

Level 1

Re: payroll taxes not deducted suddenly

Yes ran latest update.

Level 1

Re: payroll taxes not deducted suddenly

I have done all updates

Level 1

Re: payroll taxes not deducted suddenly

before I do anything I just noticed that it says my subscription is inactive. I am paid through July of 2020. can this be fixed

QuickBooks Team

Re: payroll taxes not deducted suddenly

Hello there, @coldstonejohn.

 

Let's ensure payroll taxes will calculate correctly when running payroll in QuickBooks Desktop (QBDT).

 

QuickBooks won't calculate the payroll taxes accurately since the status of your subscription is inactive. To allow payroll taxes to calculate accordingly, you can start by re-validating your payroll service key. Here's how:

 

  1. Open your QuickBooks.
  2. Go to the Employees menu.
  3. Click on My Payroll Service.
  4. Click on Manage Service Key.
  5. Under the QuickBooks Service Keys page, click on Edit.
  6. Remove the service key listed, and re-enter the correct service key.
  7. Click Next until you'll reach on Finish.

Once completed, you'll need to download the latest payroll tax table version. For the steps, you can check this article: Download the latest payroll tax table.

 

After, check the status of your subscription and try running payroll again.

 

If the problem continues, I highly suggest getting in touch with our Payroll Support Team. This way, they'll be able to check the status of your subscription further.

 

For the support's contact information, you can check it here: Contact the QuickBooks Desktop Customer Support Team.

 

Let me know if you have any other payroll or QuickBooks questions. I'm just a few clicks away to help!

Level 1

Re: payroll taxes not deducted suddenly

Can someone PLEASE tell me how to get to the window where I can click on each employee and "REVERT" paycheck? Unfortunately, I already sent all my paystubs via email (as usual), but no Federal Taxes were deducted.

QuickBooks Team

Re: payroll taxes not deducted suddenly

Hello JLove, 

 

The Revert option only shows if you're still on the process of running payroll. Let me walk you through how to revert it:

  1. Go to the Payroll Center and select the Pay Employees tab. 
  2. Click Resume Scheduled Payroll
  3. Right-click on the employee's name and select Revert Paycheck. 

We can delete and then recreate the paycheck if it was already processed,  wasn't issued and en-cashed by your employees yet. You can check this article as your reference: Delete or Void Paychecks.

 

Additionally, QuickBooks calculates the federal withholding based on these factors:

  • Taxable wages
  • Number of allowances/dependents
  • Pay frequency
  • Filing status

Then, let's check why the taxes didn't calculate. It can be: 

  • Total annual salary exceeds the salary limit.
  • Gross wages of the employees last payroll are too low.
  • The latest payroll update wasn't ran, to keep your taxes updated

If you need more help, please let me know.

Level 1

Re: payroll taxes not deducted suddenly

We recently switched all our books to a new quick books. Once we entered the YTD amount for each employee from our previous books into the new, QB no longer enters the taxes. How can this issue be fixed?? We are now having to enter hours into the old one to be able to write paychecks from the new.

Anonymous
Not applicable

Re: payroll taxes not deducted suddenly

I'm here to help, @KD17.

 

The tax calculations were based on the payroll data and transactions you entered. If your employee's year to date tax information is incorrect, you may need to verify the accuracy of taxes setup on your employee's profile. 

 

Please refer to this article for the steps: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

 

For other related discussions about payroll taxes and historical tax payments, you can also check out the following articles below. 

 

Enter historical tax payments in Desktop payroll

 

How QuickBooks calculates payroll taxes

 

This should get you pointed in the right direction. You can always get back to me if you have additional questions about your tax calculations. I'm here to help.

Level 2

Re: payroll taxes not deducted suddenly

I had the same issue, however my concern is once the checks are corrected in quickbooks how do you compensate for the corrected checks not matching the checks already issued and cashed by employees.  I am concerned that even if I correct them in quickbooks my reconciliations will be off because the bank statement will reflect the check amounts with no taxes deducted and my quickbooks will reflect the corrected check amounts with taxes deducted. 

Moderator

Re: payroll taxes not deducted suddenly

Thank you for joining this thread, @PalmettoProCon!

 

There are two scenarios you can consider when creating payroll corrections that'll help you handle your reconciliation. I'm here to share them and help you from there.

 

Firstly, if you're employee wages have been taken out from your bank account, I'd suggest do not make any payroll corrections. This helps you reconcile your bank account with no issues.

 

With this, you can inform your employees that you'll be adding two deductions for their next paycheck. One for the deductions of their current monthly wages and the other would be the previous monthly deductions you're unable to add on their paychecks.

 

However, if you wish to proceed with the payroll corrections, it'll result in an adjustment when reconciling your bank account. To fix your reconciliation, you can contact your employees to deposit the total amount of deductions. Those deposited amounts will be the adjustment when reconciling your bank account.

 

Additionally, here's an article you can read to learn more about your bank reconciliation: Reconcile Bank and Credit Card Accounts.

 

Know that you can always visit our Help Articles page for QuickBooks Desktop in case you need tips and related articles for your future tasks.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

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