Hi there, kirsten_medlock.
Thanks for reaching out to us. I'm here to help ensure correct taxes are calculated so accurate amounts are paid and filed to the IRS.
Good to hear that you've already download the latest payroll tax table in QuickBooks Desktop. What we need to try next is to revert your employee's paycheck, this is to refresh your payroll information and for the taxes to calculate.
To do this, here's how:
If the issue still persists, I encourage you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to investigate this and process another troubleshooting steps if necessary.
Here's how you can contact our support:
Please let me know how it goes. If you have any additional questions about the taxes calculation in QuickBooks, don't hesitate to leave a comment below. Have a good one.
Hi there, @dexter2.
Thank you for getting back to the Community. I'm glad to know that your payroll is now calculating your taxes correctly.
The Community is always here if you need more assistance with payroll. I'd be delighted to be your guide once again. Have a great day.
Let's make sure get your taxes show in your payroll, Sheryl5.
To do this, kindly follow the steps that my colleague @JanyRoseB provided above. Those steps can help us get your taxes display in your employee's paycheck.
Just let us know if you have further questions with this. I'd be right here anytime.
Hello there, @coldstonejohn.
Let's ensure payroll taxes will calculate correctly when running payroll in QuickBooks Desktop (QBDT).
QuickBooks won't calculate the payroll taxes accurately since the status of your subscription is inactive. To allow payroll taxes to calculate accordingly, you can start by re-validating your payroll service key. Here's how:
Once completed, you'll need to download the latest payroll tax table version. For the steps, you can check this article: Download the latest payroll tax table.
After, check the status of your subscription and try running payroll again.
If the problem continues, I highly suggest getting in touch with our Payroll Support Team. This way, they'll be able to check the status of your subscription further.
For the support's contact information, you can check it here: Contact the QuickBooks Desktop Customer Support Team.
Let me know if you have any other payroll or QuickBooks questions. I'm just a few clicks away to help!
Can someone PLEASE tell me how to get to the window where I can click on each employee and "REVERT" paycheck? Unfortunately, I already sent all my paystubs via email (as usual), but no Federal Taxes were deducted.
The Revert option only shows if you're still on the process of running payroll. Let me walk you through how to revert it:
We can delete and then recreate the paycheck if it was already processed, wasn't issued and en-cashed by your employees yet. You can check this article as your reference: Delete or Void Paychecks.
Additionally, QuickBooks calculates the federal withholding based on these factors:
Then, let's check why the taxes didn't calculate. It can be:
If you need more help, please let me know.
We recently switched all our books to a new quick books. Once we entered the YTD amount for each employee from our previous books into the new, QB no longer enters the taxes. How can this issue be fixed?? We are now having to enter hours into the old one to be able to write paychecks from the new.
I'm here to help, @KD17.
The tax calculations were based on the payroll data and transactions you entered. If your employee's year to date tax information is incorrect, you may need to verify the accuracy of taxes setup on your employee's profile.
Please refer to this article for the steps: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.
For other related discussions about payroll taxes and historical tax payments, you can also check out the following articles below.
This should get you pointed in the right direction. You can always get back to me if you have additional questions about your tax calculations. I'm here to help.
I had the same issue, however my concern is once the checks are corrected in quickbooks how do you compensate for the corrected checks not matching the checks already issued and cashed by employees. I am concerned that even if I correct them in quickbooks my reconciliations will be off because the bank statement will reflect the check amounts with no taxes deducted and my quickbooks will reflect the corrected check amounts with taxes deducted.
Thank you for joining this thread, @PalmettoProCon!
There are two scenarios you can consider when creating payroll corrections that'll help you handle your reconciliation. I'm here to share them and help you from there.
Firstly, if you're employee wages have been taken out from your bank account, I'd suggest do not make any payroll corrections. This helps you reconcile your bank account with no issues.
With this, you can inform your employees that you'll be adding two deductions for their next paycheck. One for the deductions of their current monthly wages and the other would be the previous monthly deductions you're unable to add on their paychecks.
However, if you wish to proceed with the payroll corrections, it'll result in an adjustment when reconciling your bank account. To fix your reconciliation, you can contact your employees to deposit the total amount of deductions. Those deposited amounts will be the adjustment when reconciling your bank account.
Additionally, here's an article you can read to learn more about your bank reconciliation: Reconcile Bank and Credit Card Accounts.
Know that you can always visit our Help Articles page for QuickBooks Desktop in case you need tips and related articles for your future tasks.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.
I had the same thing happen. All checks were direct deposit or have been cashed.
How do figure the amount needed to be deposited and correct it on the employees account?
Thanks joining this thread, td9852.
Let's run the Payroll Item Detail report to get the information we need. Here are the steps:
Please see attached screenshot for your reference:
After generating this report, you can get your employee's paycheck details.
If you need help in customizing your reports, here's an article for your guide: Customize reports in QuickBooks Desktop.
I'll always be around if you need more help with managing your payroll and other QuickBooks related concerns.
This does not help, I can see the report and the taxes were not withheld.
I created new checks on the same pay date with the taxes withheld. I then could
make my liability payments per those checks. How do I adjust the fact that I have
2 paychecks on the same date with the one's without withholding already cashed????
Hi there, @td9852.
When you have a paycheck without taxes calculated, QuickBooks enters adjusted amounts on the next paycheck. So, if you use this amount to pay your payroll liabilities for the paychecks without taxes, the tax amount you could pay is for 2 paychecks.
To correct this, you can delete the new paychecks and make a liability adjustment to correct the taxes. This solution is possible if you created the new checks manually.
First, we need to get the amounts you need for the adjustment. To get the taxes deducted for federal and state withholding taxes, run the Payroll Detail Review report. Make sure the From and To date in the report is the paycheck date. After that, print the report and delete the new paychecks.
To get the correct tax amounts for each item with flat-rate, refresh the Payroll Detail report. Then, multiply the amount in the Wage Base column with the Payroll Tax Rate. Take note of each amount.
After that, please refer to this article to make a payroll liability adjustment: Adjust payroll liabilities in QuickBooks Desktop. Please go directly to Step 2: Adjust your payroll liabilities. You can also use it to make sure your liabilities are updated, correct a payroll liability check, and related articles.
Once done, reduce paycheck wages for an employee who has no taxes. You may set your employee's expectations that you will deduct taxes on their previous payroll to their next paychecks. To do that, you can add a deduction item.
Here's how to create a deduction item:
Then, add the new deduction payroll item to a paycheck for the affected employee with the total tax adjustment.
Drop me a comment below if you have any other questions. Have a great day.
Thanks for the additional details, EP11.
The alert message you received triggered the non-calculation of taxes. Let's take care of it first, so you can get back on creating paychecks.
You can click on the alert and hit Reactivate Account or whatever instructions you see in there. This will bring you to the Account Maintenance page, where you can check the status of your payroll subscription. If you see the word Reactivate (even your subscription is updated), click on it. Check your payment details and submit it. You can refer to the detailed instructions in this article: Update or renew your subscription. Then, please go to the section that talks about the alert you see in QuickBooks.
When you log out from the Account Maintenance page, your payroll service will resync with the system and revalidates your payroll service key. When the alert is gone, you can go back to creating paychecks.
Please feel free to share an update after doing the steps in the article. You can also run reports, like Payroll Summary, after creating paychecks.