An employee's salary increased effective April 1st, the ytd salary amount in the employee summary section is showing only the one new paycheque in the ytd amount. How do I adjust this so that all the payroll from January 1st to date totals in the ytd column?
Thanks for reaching out. Making sure you have the right payroll YTD information is important for you and your employees, so I want to make sure this gets taken care of as quickly as possible. Being able to see exactly what's happened and how you've got things set up will help greatly with that.
For that reason, please get in touch with the QuickBooks Desktop support team at 1-877-772-9158. Pro and Premier support agents are available 24 hours a day and Enterprise support is on hand from Monday to Friday between 9 a.m. and 8 p.m. EST.
With tools such as a screen share session, and agent will be able to get you back in business.