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QB2019 crash when changing Other type to Employee

Greetings! Every time I change the type of a name from Other to Employee, QB 2019 Premier desktop crashes. I have the latest QB updates, the latest Windows 10 updates. I have rebuilt my data though the data verified without error. I have downloaded and run both the Quick Fix tool and the Program Diagnostic tool. Yet, the problem persists 100% of the time.  Any suggestions for a solution are appreciated.


 

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QB2019 crash when changing Other type to Employee

Hello there, GoodnessGracious.

 

I appreciate the steps you've tried to fix the problem.

 

We've received reports about the issue that you have when trying to change Other type to Employee. This means that other users are having the same issue as well. Rest assured that our product engineers are actively working to have a permanent fix. 

 

In the meantime, I'd suggest contacting our Customer Support Team. They can add your company to the list of affected users, so you'll get updates via email. Ensure to review their support hours so you'll know when agents are available.

 

If there's anything else I can do for you concerning QuickBooks, don't hesitate to visit us again. I'm more than happy to offer help. Have a nice day.

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