Quickbooks Payroll Subscription Renewal

Hi there, @Anonymous85.

Thanks for taking the time to reach out to us. Since your concern is sensitive and requires confidential information, I'd like to redirect you to our Customer Care Team so this gets addressed in a secure and prompt manner.

Let me guide you on how to get in touch with a specialist: 

1. Go to Help.
2. Click on Contact us.
3. Enter your questions or concerns and click on Let's talk.
4. Choose either Start a chat or Get a callback.

For more details about our Payroll Support availability, refer to this article: Contact Support. 

Let me add an article about managing your QuickBooks account:  What is CAMPs and how do I use it?

If you have other concerns, please let me know in the comment section. Have a great day.

Input!

Your payroll data remains in your desktop company file regardless of how or even if you buy a payroll subscription. Payroll is incorporated inside QBDT and not an addon. Thus you can safely upgrade with your purchase from Best Buy. You will activate the new subscription and be able to access all of existing payroll. 

Go ahead and chat with support but I am pretty sure this is how it works

Ive been trying to renew my QB Payroll Sub which is due but cannot open the edit button

to update my payment option. Credit card got hacked. Need to use Bank Account information. Can you please help me. Ive been trying to do this now for four or five days.

Please do not cancel my payroll membership. Im trying to get this resolved.

Betty Blanton

Blantons Tax Service

I can help you make sure that your payroll subscription is updated, @Betty.

There are two ways to reactivate your payroll subscription. Just make sure to use a Visa, MasterCard, American Express, or a Discover credit card.

You can try updating your billing information in the Billing & Subscription page in CAMPS. Here's how to update your credit card information:

1. Go to this page: camps.intuit.com.
2. Select QuickBooks Desktop Payroll.
3. Click the Billing Information section.
4. Update your credit card information.
5. Click Save and close.

Also, you can also do this process inside your company file. Here's how:

1. Go to the Employees menu.
2. Select My Payroll Service, then Account/Billing Information.
3. You'll be routed to sign in to your Intuit Account.
4. On the Service Information section, click Reactive next to the service status.
5. Click Proceed to Checkout.
6. Select a Payment Method, then update your payment information
7. Once done, click Submit, then select Place Order.
8. Click Next, then Return to QuickBooks.
9. Check the Service Status by going back to the Account/Billing Information.

You can also read through this article for additional information: Renew or reactivate your Desktop payroll service.

Also, I've added these articles as additional references in managing your QuickBooks subscription: 

• Change your QuickBooks Desktop payment method
• What are CAMPs and how do I use it?
• Find your QuickBooks Desktop billing history

Visit us here again if you have other questions about managing your account. It will be my pleasure. Stay safe and have a great day ahead!

I JUST NEED TO RENEWAL MY SUBSCRIPTION SO THAT MY TAXES FOR MY EMPLOYEES DONT GET 

ENTERUPTED ...