1096 Box Error for 2023

I'd also feel the same way when something isn't printing correctly, @kris1.

I appreciate you laying out the details about the error when printing the 1096 form for 2023. I'll route you to the support available to assist you with this query.

I understand that you've already contacted our Customer Care Team support, but I recommend reaching out to them again so you can check the status of your investigation case.

Additionally, feel free to check this handy resource that may come in handy in the future:  How do I print my 1099/1096 forms?

Also, here's an article that can guide you if you encounter printing issues: Troubleshoot Issues with Printing and PDF Files.

I'm always ready to assist you with any other questions or concerns about managing your QBDT forms. Tag me in your reply, and I'll sprint back into action. Have a good one, and keep safe.

Thank you so much for your response.  I will reach out to them again to follow up.  And thank you for the links, although it is not a printing issue on my part, rather it's a formatting issue on QB's side with the additional "square/field" on the IRS form for this current year.  Hopefully it is fixed soon.

Has there been an update to this issue?  I just tried to print my 1096-NEC and am having the same formatting issues.  

This is definitely still an issue. I just updated our Desktop Pro Plus 2024 hoping that would have a fix. It still checks the MISC box instead of the NEC box for the 2023 1096.

Thanks kris1 for contacting QB and getting a case started.

You are so welcome!!  I hope they resolve it very soon.

Hello, @JLB153 and @TZ6.

I truly understand the challenges you've encountered. Upon checking here, there's an ongoing investigation (INV-97494) about the 1096-NEC form print format issue. 

I recommend contacting our QuickBooks Desktop (QBDT) Payroll support team so they can add you to the list of affected users. You'll be notified through email once the issue has been resolved.

Here’s how:

1. Open QuickBooks.
2. Go to Help, then choose QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Provide a short explanation of your concern, then click Continue.
5. Sign in to your Intuit account, select Continue, then Continue with my account.
6. We'll email you a single-use code. Type in your code and click Continue.
7. Choose to chat with us or Have us call you.

Moreover, here's a helpful article that you can use to learn more about your state's requirements for filing 1099s: File your state 1099 forms.

Feel free to return to this thread if you have other concerns besides printing your 1096-NEC forms. The Community is always ready to back you up.

Not that I know of yet.  Hopefully soon!

Having the same issue with 1096 form.

We are having alignment issues with W-2's this year as well. Spoke with support but they could not help unless we purchased the forms from QuickBooks Intuit. Any suggestions?

Added myself to the affected user list. Thank you for the info jeanbiverly_

I do not have any suggestions at this time KJ-10.  I have not started my W2's, which I did not buy from QB.  Shame on QB for suddenly not supporting other forms that state "compatible" with QB.  Besides the 1096 is an IRS "change" that QB should comply with.  It really has no value that you have to buy QB forms, in my opinion.  I have used QB for over 20 years and now they decide against correcting some format issues on their side??  I am confused.  It may be the last year I use them.  I am still feeling confident they will correct this issue.  They have way too many clients not to.  The statement from where I bought my forms states the forms are compatible with Quickbooks.

kris1, it appears that our alignment issue for the W-2s was not QB's fault, but had to do with Microsoft Edge (probably an update) taking over as the default pdf reader. We switched the reader back to Adobe and were able to make alignment adjustments that actually worked.

Now when QB's gets the 1096 Box Error issue fixed, We can all celebrate! I'm sure they are working on it.

I am having the exact same problem.  I have all my contractors mapped correctly, coded correctly and QuickBooks still puts the X on  the 1099 box for 1099-MISC and NOT box 71, the CORRECT box for 1099-NEC, as it should be.

I'd like to see QuickBooks get these things right now that we are paying over 67% more for the same product.

Come on QuickBooks, these forms have deadlines.... sigh

Quickbooks has to fix this, those of us who did everything correctly are still dealing with the problem of QuickBooks not handling the 1096 correctly for form 1099-NEC.

Good questions, has QuickBooks done anything to fix THEIR error?  Ever since Covid I have found QuickBooks to excessively expensive and declining in product and this just proves it

Hi there, @PASC/.

I completely understand the urgency of resolving this matter as quickly as possible. Currently, the issue regarding the 1096 Box Error remains unresolved.

If you haven't already contacted our customer support, I recommend doing so. This will allow them to add your account to the list of affected users and notify you via email once the issue is resolved. Here's how to get in touch with them:

1. Go to Help and click QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Provide a short explanation of your concern, then click Continue.
4. Sign in to your Intuit account, select Continue, then Continue with my account.
5. We'll email you a single-use code. Type in your code and click Continue.
6. Choose to chat with us or Have us call you.

For additional reference in printing your 1099 and 1096 forms, please check this article: Print your 1099s or 1096.

Please feel free to let me know if you have any further questions about printing tax forms in QuickBooks. I'm always here to assist you. Have a great day!

I am glad you were able to figure out your W2 issue and it was not related to QB.  This gives me hope they will fix the 1096 printing error.

I totally agree!!  Keeping my fingers crossed they correct it SOON!

I am doing a work around.  I have put a removable tab over the box it is printing to in error.  I print the form, remove the tab and then mark the correct box.

Is there any update to this issue?

I am  having the same issue, I have multiple companies, this is a real inconvenience.

QBOOKS / INTUIT, please resolve this issue immediately. 

ict2,

That is a great idea!  I will do that also, except QB really needs to adjust this easily correctable printing error.  We all pay enough for their software.  I am still confident they will send out an update by next week.  Thank you for sharing your idea.

Has there been any progress on this issue?

Hi there, JLB153.

I am here to address your concern with the ongoing issue with printing the 1096 form for 2023 in QuickBooks Desktop (QBDT).

Upon checking, the current investigation is still in progress. I recommend contacting our support to learn more about this matter. In this way, you'll gain secure access to the latest information and updates related to this matter. Rest assured that our product engineering team is committed to finding a solution and resolving this problem at your earliest convenience.

To contact our support team:

1. Open your QBDT account.
2. At the top of your account, select Help. 
3. Choose QuickBooks Desktop Help/Contact Us.
4. Click on Contact Us.
5. Please give a brief explanation of your concern, then press Continue.
6. Log into your Intuit account. Select Continue, then Continue with my account.
7. An email with a single-use code will be sent to you. Type in your code and click Continue.
8. Choose if either you want to chat with us or Have us call you.

If you're interested in learning more about closing the fiscal year and preparing for the new one in QuickBooks Desktop, I recommend taking a look at this article. It provides helpful tips and insights that can simplify and streamline the process.: Year-end guide for QuickBooks Desktop.

I appreciate your patience as we are still working on this. Leave a comment below if you have any QBDT-related feature questions QBDT. I’ll be here to assist you.

It's fixed! I received a message from customer care and installed the latest update. I successfully printed my first 1096, two more to go. Remember to restart QB after the install. Best wishes for everyone's YE reporting