1099-NEC Not aligning up

I'm here to help you sort this out, @txsuperior.

Let me guide you in aligning your 1099 NEC form so you'd be able to print it.

First, let's check the PDF settings and make sure that general alignment settings apply the following changes:

• Page Scaling: Set to None.
• Make sure that Auto-Rotate and Center is not checked.
• Make sure that Choose Paper Source by PDF page size is checked.
• Ensure that your using the Adobe Reader 11.0 or higher for printing 
• For printing forms, a laser or inkjet printer is recommended.

Once completed, let's back to the Prepare 1099 page and click on the "No, it doesn't line up" button.

Here's how: 

1. From the Prepare 1099 page, click Finish preparing 1099s.
2. Choose the Print and mail button.
3. Mark the 1099-NEC button.
4. Select to Print a sample on blank paper.
5. Pick No, it doesn't line up. 
6. If the form already aligns properly, select Yes, looks good!.
7. Choose Next. 
8. Click Done to complete printing 1099.

After that, you're now ready to prepare your Federal 1099 with the correct details. Also, you can try printing the form on a different browser, or open a compatible Adobe Reader and print them from there.

If the issue persists, you'd want to proceed with updating your Adobe Reader.

Lastly, I'm adding these resources as additional references to help you manage your 1099 forms in QuickBooks:

• Prepare and file Federal 1099s
• Common Questions about 1099s
• Troubleshoot common 1099 issues

Leave a comment below if you have other questions or concerns. I'm always here to help.

EVERY TIME I TRY TO PRINT A SAMPLE IT CRASHES AND CLOSES THE PROGRAM!

Let's resolve the error you're having to print your 1099s, @Moclips.

First, make sure to update QuickBooks Desktop (QBDT) to the latest release. It will help install the newest features and patches.

Once done, try running the Quick Fix my Program from the QuickBooks Tool Hub. This will help you fix common errors in your QBDT. 

Here's how:

1. Close your QuickBooks Desktop (QBDT).
2. Open or download the latest version of QuickBooks Tool Hub. 
3. Open the file and then follow the on-screen steps to install and agree to the terms and conditions.
4. Once done, double-click the icon to open the tool hub. 
5. In the QuickBooks Tool Hub, select Program Problems.
6. Select Quick Fix my Program.
7. Start QuickBooks Desktop and open your data file.

After trying these steps, try printing your forms again. If the error persists, follow the next solutions outlined in the following article: Solutions for when QuickBooks has stopped working.

To help you resolve common errors when preparing 1099s, refer to the following article: Fix missing contractors or wrong amounts on 1099s. 

Let me know if there's anything that you need with printing your forms. I'm always here to help you out. Take care and have a great rest of the day!

Yeah, the grown ups know the basics.  This is not a read-from-the-menu problem.

We are having the same issue. QB Enterprise with latest updates (even tried the update reset).  This error occurs on each computer every time we attempt to print the sample 1099 in Printer Setup.  Every time.  This problem began after most recent update.  Need this to work so we can test the alignment of our 1099 forms. 

Thanks for joining the thread and looking for some updates, @ThisIsG.

I understand how you want the printing problem in the 1099 form resolved as soon as you installed the updates. I can see that you have already acquired the latest release in QuickBooks. In this case, I recommend checking this article for print fixes: Resolve printing issues.

On the other hand, updating your QuickBooks Desktop to the latest release with the appropriate Ultra-Light Patches (ULIPs) applied and the latest tax table will enable you to print the 3 part 1099-NEC. Since the option isn't still available on your end, let's verify what QuickBooks version you currently have. To do this, you can press F2 on your keyboard. Below are the releases required to print 3part 1099 NEC forms in QuickBooks Desktop for Windows:

• QuickBooks 2022/Enterprise 22 - R3_71 (or later)
• QuickBooks 2021/Enterprise 21 - R8_62 (or later)
• QuickBooks 2020/Enterprise 20 - RR13_39 (or later)
• QuickBooks 2019/Enterprise 19 - R16_55 (or later)

However, if you already have the required version, installed the downloaded updates and you're still seeing two forms per page, please contact our QuickBooks Desktop Support. They can use more tools like screen share to check this further.

1. Click on Help.
2. Choose QuickBooks Desktop Help.
3. Choose Contact us.
4. In the description field, enter something like 1099 NEC concern and hit Continue.
5. Click Message an agent.

You can check out their schedule in this article: Contact QuickBooks Desktop support.

I'm adding this reference for tips and guides to utilize in preparation for the coming year-end: Complete Certain Tasks in QuickBooks to Prepare for the New Fiscal or Calendar Year.

Don't hesitate to post a reply below if you have other questions or concerns with taxes and forms. I'm always around happy to help. Take care and stay safe!

Hello,

I have already run all the latest updates (as I noted in my post) and even did the RESET UPDATES and ran the updates again (also noted in my post).  I also tried contacting support several times on Friday.  3 times someone called that I could not hear them. Twice someone called that said they could not help me with QB Enterprise (even though I had noted that version in my notes). The last one said that support was very busy and they were the roll-over support... but could not help me with Enterprise.

I would appreciate it online support would read my note before giving me directions to do the thing I already said I have already done.  This information is online as well, and I had read it in many places. 

I get that many people don't read the help, but I'm here looking for the solution that is not the generic help script telling me to do the thing I've done several times on multiple computers already. 

Thanks
G

As I noted, I've tried these things on multiple computers. We have even done the "reset updates" to update again.

I tried contacting support 5 times on Friday. 3 calls back to me I could not hear the caller. The other two said they could not help me because I was QB Enterprise (even though I noted QB Enterprise in my note).  They said they were overflow support but still could not help me, I should try again later. 

The post you shared is commonly available online. I have read it several places. I get that not everyone reads "help" but I was here looking for help beyond the easily available information that does not solve the problem.

G

I know that this hasn't been easy for you, G.

I can send feedback about your experience with our customer support. We'd like to have this opportunity to better help you in a timely and efficient manner in the future. 

It seems that you've already performed all the possible troubleshooting steps to rectify the issue. At this point, I'd still recommend giving us a chance again to help you out through phone or chat. This way, we'll be able to look into your payroll setup and investigate this issue. Here's how to connect with us:

1. Open QuickBooks Desktop.
2. Go to the Help menu, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter "Unable to accurate align 3-page Form 1099.", then select Let's talk.
5. Choose a way to connect.

If you still have your previous case number handy, you can provide it to our representative so you won't have to start all over again. Although, they can also directly check case history.

Additionally, I've attached some articles that you can read to help prepare and file your federal 1099s with QuickBooks Desktop:

• Create and file 1099 forms
• Print your 1099 forms

Just click the Reply button below if you have any other concerns or further questions. The Community is always here for you.