change account for direct deposit

Greetings, @56donna.

Let me be the first to welcome you to the Community. I’m here to walk you through the steps of updating your Direct Deposit bank in QuickBooks Desktop.

You can change the account that direct deposit funds will post in the Account Preferences menu. Here’s how:
1.    Go to the Employees menu.
2.    Choose Send Payroll Data from the list.
3.    On the Send/Receive Data window, click Preferences.
4.    Select the new account from the drop-down list on the Account Preferences menu.
5.    Hit OK to save the changes, then Close.

Your dd checks should now post to the new account moving forward. For more information, check out this article: Change your direct deposit bank account.

That should get you pointed in the right direction. Reach out to me if you need anything else, I’ll be here to help you out. Thanks for coming to the Community and take care!

Good evening, 

I have the same problem i submitted the form while speaking to a QB agent on Nov 4th and still has not been updated. Not sure what else to do to get help about this.

I have already submitted the form on Nov 4th while talking to a QB agent to a link provided by him, told me to wait 24 hours but still the account has not been updated. Not sure what else to do..

Thanks for updating us about this, SteveZ12.

I know this has been taking up your time, and I want to make sure this is resolved immediately for you.

If you already have submitted the Direct Deposit Bank Account Change form to sbpfcsoperations@intuit.com, and haven't heard from us after the next business day, please contact us for updates. They can tell if there is some information or missing documents needed, which is why the update is delayed.

To get our support, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

For more tips about handling your QuickBooks and payroll accounts, you can open these articles:

• Change, manage, or update your Intuit account with CAMPs
• Change your payroll bank account
   

Kindly update me with the result in this thread. I want to make sure this Direct Deposit concern is resolved so you're able to run payroll without any interruptions.