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SteveTallyCPA
Level 1

Discontinuation of desktop 2024

If I have a subscription for payroll with desktop 2024, will it still be supported until 2027?  

Also, I have merchant services linked where clients can pay through an emailed invoice will that be supported through 2027?

Trying to figure out when I am forced to go to online for a very small one employee company.

Thanks.

Steve in Tallahassee, FL 

41 Comments 41
MichaelaS
QuickBooks Team

Discontinuation of desktop 2024

Hello, @SteveTallyCPA. Thank you for visiting the Community.
 

Yes, you're correct. The subscription is good until May 31, 2027. Yet, allow me to share more information about the QuickBooks Desktop (QBDT) discontinuation policy.

 

The payroll subscription is a separate subscription with QBDT, with the same 3-year life cycle as QBDT. Allowing all online services to run smoothly (banking payroll, online payments, and others) as long as QBDT is active.

Furthermore, you can still use your merchant account outside of QBDT even after QBDT is discontinued.

 You can find helpful resources for managing your QuickBooks payment account outside of QBDT by following this link: Access and manage your QuickBooks Payment Account

It is my pleasure to share this information with you. If you have any additional inquiries about the policy of subscription discontinuation, please let me know by commenting below. Stay safe!

4Gal
Level 11

Discontinuation of desktop 2024

@SteveTallyCPA 

You can still use QB Desktop 2024 + Enhanced Payroll + QB Payment until May 2027.

Bob1201
Level 1

Discontinuation of desktop 2024

Hi, So after May 2027 does your QBDT stop working?  Can we still use it without support from intuit? Will I still be able to  access my customer data/reports etc? Beyond May 2027 is QB only available online? Thank You.

4Gal
Level 11

Discontinuation of desktop 2024

@Bob1201 

We'll have to wait until Q1 2027. If QBO users still need to use QB Desktop to import data into TurboTax, they will definitely offer QB Desktop until then. .

ShyMae
QuickBooks Team

Discontinuation of desktop 2024

Warm greetings, Bob1201. I'm here to explain whether you can still use the QuickBooks Desktop 2024 version after May 2027. 

 

As mentioned by 4Gal, you can still use QB Desktop 2024 + Enhanced Payroll + QB Payment until May 2027.

 

After the discontinuation of the QuickBooks Desktop 2024 version, you can still use it, but you won't be able to connect to the internet. As a result, features that require internet access, such as payroll and updates, will no longer be available.

 

On the other hand, I recommend visiting our QuickBooks Desktop service discontinuation policy article occasionally for updates and announcements for version 2024. 

 

Moreover, you can visit our Help pages. It contains detailed articles that provide comprehensive instructions and guidelines on managing QuickBooks Desktop more efficiently.

 

I'm still around to assist you further if you need more information about the QuickBooks Desktop 2024. You can utilize the reply button below to enter your queries and concerns. 

joshhuggins
Level 2

Discontinuation of desktop 2024

"After the discontinuation of the QuickBooks Desktop 2024 version, you can still use it, but you won't be able to connect to the internet." Will we still need to pay a subscription fee to use QBD2024 after May 2027? Will we be able to reinstall and run QBD2024 after May 2027?

MariaSoledadG
QuickBooks Team

Discontinuation of desktop 2024

Let me elaborate on some details of this, Josh.

 

Only those 2021 versions of QuickBooks Desktop are affected by service discontinuation after May 31, 2024

 

  • QuickBooks Desktop Pro 2021
  • QuickBooks Desktop Premier 2021 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 21
  • QuickBooks Premier Accountant Edition 2021
  • QuickBooks Enterprise Accountant 21
  • QuickBooks Desktop for Mac 2021

Intuit decided that after July 31, 2024, they will no longer sell new subscriptions to the following products:

 

  • QuickBooks Desktop Pro Plus
  • QuickBooks Desktop Premier Plus
  • QuickBooks Desktop Mac Plus
  • QuickBooks Desktop Enhanced Payroll

For QuickBooks Desktop 2024 versions, this will already be available on a subscription basis and is renewable annually or monthly. And also you don't have to worry since your credit card account will automatically be charged. Subscription of course means that you have to pay a monthly or annual payment before you use the product.

 

Furthermore, check out this article to know some changes that might impact some of our existing subscribers if they continue to renew their subscription: US QuickBooks Desktop Not Sold After July 2024.

 

You can always post your comment below if you have any other concerns when using QuickBooks Desktop. As always, we're here to assist you further. 

4Gal
Level 11

Discontinuation of desktop 2024

@joshhuggins 

We should wait until 2026 to get the solid answer for your questions.

eawarner1
Level 1

Discontinuation of desktop 2024

Cost of the quickbooks desktop 2024.

4Gal
Level 11

Discontinuation of desktop 2024

@eawarner1 

QB Desktop 2024 starts from $650 (e.g Pro Plus or Mac Plus for single user). You can get $100 cashback to purchase thru a partner.

eawarner1
Level 1

Discontinuation of desktop 2024

Thanks. Who are the partners?

4Gal
Level 11

Discontinuation of desktop 2024

@eawarner1 

You can contact @Fiat Lux - ASIA and they can help to obtain the license if required.

eawarner1
Level 1

Discontinuation of desktop 2024

U.S. only

 

4Gal
Level 11

Discontinuation of desktop 2024

@eawarner1 

They are Level 15 in this community as the highest and accept payments by ACH, credit card or debit card. Otherwise, you can call Intuit Sales team directly.

Jenny Jones
Level 1

Discontinuation of desktop 2024

Will there be no available desktop versions after May 31st, 2024? The company I work for does not like the online version as it is glitchy and does not allow all the same reports that we can run now. If we are being given no choice, then so be it. But if you will still have another version we can upgrade to or switch to, that would be best for us.

4Gal
Level 11

Discontinuation of desktop 2024

@Jenny Jones 

You can still purchase QB Desktop 2024 Pro Plus/Premier Plus until July 2024. I believe Intuit will release QB Desktop 2025 Enterprise on schedule. QB Online users still need QB Desktop to export their data to TurboTax.

JamaicaA
QuickBooks Team

Discontinuation of desktop 2024

Good day, Jenny. There are various versions you can switch to, and I'll be glad to share them.

 

The products affected by the service discontinuation on May 31, 2024, are only QuickBooks Desktop 2021 versions. These are the following:

 

  • QuickBooks Desktop Pro 2021
  • QuickBooks Desktop Premier 2021 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 21
  • QuickBooks Premier Accountant Edition 2021
  • QuickBooks Enterprise Accountant 21
  • QuickBooks Desktop for Mac 2021

 

Additionally, please know that you have until July 31, 2024, to subscribe to the following products:

 

  • QuickBooks Desktop Pro Plus
  • QuickBooks Desktop Premier Plus
  • QuickBooks Desktop Mac Plus
  • QuickBooks Desktop Enhanced Payroll

 

It won't impact you if you're an existing subscriber because Intuit has decided to stop selling only to new ones. The Enterprise products are also not affected by this change and customers can continue to purchase them after that date. Here's an article to learn more: Can't buy QuickBooks Desktop as a new US subscriber.

 

Moreover, QuickBooks Desktop 2024 versions are available on a subscription basis, which you can renew annually or monthly. With this, you'll need to pay accordingly or connect a credit card to be charged automatically. Visit this link for the features or talk to a sales representative: Plans & Pricing.

 

You may also consider checking this out for more features of QuickBooks Desktop 2024: What’s new in QuickBooks Desktop 2024.

 

Please know that you can always get back to this thread on your newly subscribed company about any tasks. I'll be here to help you. Stay safe!

smkbk2024
Level 1

Discontinuation of desktop 2024

If you are currently using the 2022 or 2023 QB Desktop versions, will you be able to renew those and switch to the 2024 version?  How long could you wait to do this?

smkbk2024
Level 1

Discontinuation of desktop 2024

If you are currently using 2022 or 2023 Quickbooks versions will you be able to renew and upgrade to the 2024 version after July 2024?  How soon would that upgrade need to take place for each of those older versions?

Jelayca V
QuickBooks Team

Discontinuation of desktop 2024

Thank you for reaching out to us, @smkbk2024. I appreciate your inquiry, and I’m here to provide you with the necessary information.

 

Please know that effective July 31, 2024, QuickBooks will cease to offer new subscriptions for QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and Enhanced Payroll. 

 

However, existing subscribers will not be affected by this change and can continue to renew their subscriptions regardless of the date. QuickBooks will continue to provide customer support, product updates, and security updates to its existing subscribers.

 

Please note that this change will not impact QuickBooks Desktop Enterprise products. Customers can still purchase Enterprise subscriptions after July 31, 2024.

 

Visit this article for more information: Can't buy QuickBooks Desktop as a new US subscriber.

 

Furthermore, check out this article to know some changes that might impact some of our existing subscribers if they continue to renew their subscription: US QuickBooks Desktop Not Sold After July 2024.

 

Moreover, you can also check out this article to learn what's what’s new in QuickBooks Desktop 2024: What’s new in QuickBooks Desktop 2024

 

If you have any further questions or require additional clarification regarding QuickBooks Desktop subscriptions, please do not hesitate to reach out to us. We are committed to providing you with the information you need to make informed decisions about your accounting software.

4Gal
Level 11

Discontinuation of desktop 2024

@smkbk2024 

Can you login to your CAMPS and find your license code there? If you can't find it, you can't renew it. You have to purchase a new license of QB Desktop 2024. After July 2024, you can still purchase QB Desktop Enterprise thru selected partners and get perpetual discount 20% off on renewals.

RiverWoods
Level 1

Discontinuation of desktop 2024

If I have QBD Enterprise 2024, will this version will be renewable/supported after 2027?

JamaicaA
QuickBooks Team

Discontinuation of desktop 2024

I appreciate you looping in this thread, RiverWoods.

 

If you are currently using QuickBooks Enterprise 2024, Intuit will support it until 2027. After that, Intuit will no longer provide critical security, compliance, or product updates for that version. However, you may continue using the software accordingly.

 

Moreover, QuickBooks Enterprise is not affected by the discontinuation of QuickBooks Desktop for new customers after July 31, 2024. This means that new customers can still purchase while existing ones can continue to renew their subscriptions.  

 

You can find answers to frequently asked questions about QuickBooks Enterprise by visiting this link: QuickBooks Enterprise.

 

Here's your guide to learning how to make the most out of features to benefit your business: What’s new in QuickBooks Desktop 2024

 

Please let me know if you have further questions about QuickBooks Desktop Enterprise 2024. I'm always here to assist. Keep safe!

4Gal
Level 11

Discontinuation of desktop 2024

@RiverWoods 

You will need to upgrade your version to a newer version (e.g 2025) to use it beyond 2027. You should also consider to purchase/renew your license thru a partner and you will get a 20% off perpetual discounts on renewals.

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