Hello, I need to change the contact email for payroll but when I go to payroll settings I can not edit the email under "email notifications".

Hello, godin-david.

Yes, the email under Email Notification is tied in your Account and settings. Happy to show you the steps on how to edit this. 

To change it, you'll want to edit the Company email in your settings. Here's how: 

1. Click the Gear icon, then select Account and settings.
2. Go to the Company tab.
3. Expand the Contact info section.
4. Change the email address under Company email.
5. Click Save then Done.

The changes will automatically reflect in the Payroll settings. Here's a visual guide: 

Need to edit other payroll settings and preferences? Please check the list of articles here for guides and tutorials how. 

You can also check out the articles for QuickBooks Online in this page. Our help content can guide you on recording transactions, managing your lists, and running a variety of reports. 

Hit the Reply button below if you have more questions for QuickBooks Online or your payroll service. I'd be more than happy to provide guides, steps and solutions for you. 

I checked there but could not change it.

Thanks for coming back, @godin-david.

I appreciate you for following the steps presented by my colleague above. I'm here to provide other actions that need to perform to change the email address successfully. 

But before digging into the solutions, ensure that you've logged in as Master or Company Admin. For more guidance, check out this page: User roles and access rights in QuickBooks Online.

Once confirmed, you can now follow the steps below. 

1. Click your profile image beside the Gear icon. 
2. Hit Manage your Intuit Account and choose Sign-in & Security. 
3. Enter your new email address on the box, then tap Done. 

After that, all the latest emails will send to your updated email address. For more information, check out this article: Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant, and Qui...

Once done, make sure that the marketing preferences are set up correctly. See the sample screenshot below. 

If you don't have permission, I'd recommend communicating with the Admin. 

However, if you're an admin and still unable to change the email, I'd suggest communicating with our support. They have tools to investigate the root cause, and they have the availability to change it on your behalf. 

Here's how: 

1. Go to the Help menu, then click Contact Us.
2. Type your concern in the box and hit Let's talk. 
3. Choose either Start a chat or Get a callback. 
4. Complete the needed information and submit the request. 

Please call them within business hours to guarantee we address your problem promptly. 

I've added an article about handling your company information, subscri[ption, data, and security: Account management. 

Let me know if you're able to change it and if you have a follow-up question. I want to make sure this is taken care of.