cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
info-tfrauto-com
Level 1

How do i change federal tax info? i change and try to save but it wont save

 
1 Comment 1
MirriamM
Moderator

How do i change federal tax info? i change and try to save but it wont save

I'm here to ensure you'll be able to change federal tax info, @info-tfrauto-com.

 

Sometimes, the stored cache can cause unusual browser behavior. That could be the reason why you're experiencing the said issue. To check, I'd recommend accessing your QuickBooks Online (QBO) account in a private or incognito window. From there, update your employee's federal info. This way, we can also see if this is a browser cache issue.

 

To open a private browser, you can refer to these keyboard shortcuts depending on the browser you're using:

 

  • Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser) 
  • Ctrl + Shift + N (Google Chrome browser)
  • Command + Shift + N (Safari browser)

 

To change your employee's federal information, follow these steps:

 

  1. On your QBO account, go to the Payroll menu and select Employees.
  2. Locate and click the name of the employee.
  3. Click the Pencil icon beside Pay.
  4. Go to Step2 or the part where the employee's withholding or W4 are set up. Then, click the Pencil icon underneath it.
  5. Scroll down to Federal withholding and click the link for Need a blank W-4 form.
  6. Enter the correct information.
  7. Click Save.

 

For more guidance in managing employee details, you can visit these helpful articles:

 

 

Just in case you'd want to get a closer look at your business' finances, here's a great resource that you can read: Run payroll reports in QuickBooks Online Payroll. It contains information about the several reports you can run to view information about your business and employees: 

 

Please know that you're always welcome to reply anytime if you have other questions or concerns with payroll. I'll be around for you. Take care and have a good one.

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up