How do I tell Quickbooks to stop notifying me to file state tax forms in states where we no longer have employees and haven't had for more than 1 full calendar year?

neffpa · ‎January 06, 2021

QB has turned off Auto Payroll because we haven't filed unemployment forms in CO, IA and NE. We haven't had employees in any of these states for >1 fiscal year.

MirriamM · ‎January 06, 2021

Thank you for visiting the Intuit Community, @neffpa.

To turn off the notifications to file state tax forms, you may need to contact our Customer Care Team, as they have the tools to change the set up on your account in a safe and secure environment.

Check out this link for ways on how to connect with us: Contact the QuickBooks Online Customer Support team. Ensure to review their support hours so, you'll know when agents are available.

For future help, here's some resource to help you get ready during tax season:

Let me know if you have further questions about your QuickBooks account. I'm just here if there's anything you need.

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MirriamM · ‎January 06, 2021

Thank you for visiting the Intuit Community, @neffpa.

To turn off the notifications to file state tax forms, you may need to contact our Customer Care Team, as they have the tools to change the set up on your account in a safe and secure environment.

Check out this link for ways on how to connect with us: Contact the QuickBooks Online Customer Support team. Ensure to review their support hours so, you'll know when agents are available.

For future help, here's some resource to help you get ready during tax season:

Let me know if you have further questions about your QuickBooks account. I'm just here if there's anything you need.

neffpa · ‎January 08, 2021

Thanks. I think I will eventually get the states removed where we no longer have employees. It is a convoluted, time-consuming process involving multiple calls with Customer Care (where I thought I should just be able to check some boxes to make the changes) but we are making progress. I have almost a full day invested to date, and we're not quite finished yet. smh. But your advice was solid. Thanks.

ZackE · ‎January 08, 2021

Thanks for following up with the Community, neffpa.

I'm happy to hear MirriamM was able to help with finding the proper steps to take when looking into how notifications for filing specific state tax forms can be turned off. As my colleague mentioned, our Customer Care Team will be able to pull up your account in a secure environment and look into what you're interested in doing.

You'll be able to find many useful resources about working with QuickBooks Online Payroll in our help article archives.

I'll be here to assist if there's any additional questions. Have a lovely day!

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How do I tell Quickbooks to stop notifying me to file state tax forms in states where we no longer have employees and haven't had for more than 1 full calendar year?