Just this morning Intuit sent out an email that they re-enabled the CSV file upload feature and admitted it should not have been removed. I do appreciate them fixing the issue, but it would have been nice if they had acknowledged that it was their issue and they were working on fixing sometime on this message board or when one of many people contacted their technical support. Thanks to everyone who brought this issue up to them and to those who came up with temporary work-arounds.

We got that email as well and I just tried it but it's still not working for me. I get a message that "Illinois is no longer supported when using this feature". Is anyone else still getting this message?

Thanks for joining this thread, @CAPsjh.

I appreciate you for trying the steps and letting me know about the outcome. I've checked our records and haven't seen any cases the same as yours.

To isolate this, you'll have to make sure that your payroll tax table is on the 22101 to 22016 date released. This way, you have the most current and accurate rates and calculations for supported state and federal tax tables, payroll tax forms, and e-file and payment options. For more information about the process, I suggest checking this article:  Latest Payroll News and Updates.

Once done, follow the steps below on how to process the form:

1. Go to the Employees menu at the top. 
2. Choose Payroll Tax Forms and W-2s.
3. Select Process Payroll Forms.
4. Locate the form or report and follow the on-screen instructions. 

Also, you can manually create the file and submit it to your state. Let me show you how:

1. From the Employees menu, choose Payroll Tax Forms and W-2s.
2. Select Create State SUI E-file. 
3. Hit Continue in the Welcome and QuickBooks Payroll State SUI File window. 
4. Pick Illinois in the drop-down arrow. 
5. Elect Get QuickBooks Data.
6. Review the information and choose  QuickBooks Payroll State SUI E-file drop-down arrow in the Add-Ins tab. 
7. Hit Start Interview. 
8. Hit the I understand that I must review my data and answer the following questions and tap Next.
9. Enter a file name and hit Next. 
10. Answer the various questions and click Next until the End of the Interview. 
11. Click OK in the State file Created. 
12. Tap Yes in the Save Workbook. 

After that, go to the Illinois website to get the registration instructions. You may also refer to this article for more details: E-file or submit state unemployment filings.

However, if the issue persists, I'd recommend contacting our Customer Support Team. They can check the setup of your account in a secure environment and provide other troubleshooting steps so you can submit the file.

1. From your QuickBooks Desktop account, click the Help menu at the top.  
2. Click the QuickBooks Desktop Help menu and select QuickBooks Desktop Help.
3. Provide some information about this concern on the search box.
4. Click the Contact Us link at the bottom of the window. 
5. You'll now be provided with a few support options.  

Here's the contact QuickBooks Desktop support article for more information about this.

Moreover, I've added these articles for more tips about managing your State Taxes in QuickBooks Desktop:

• Taxes 
• Illinois Payroll Tax Compliance

Please know you can continue to reach me here with any other questions. I'll be more than happy to assist you again.

Thank you! It worked perfectly after I updated QuickBooks again. Thank you for the suggestion to make sure to do that.