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Dshields1
Level 1

My employees are DD but intuit wants me to enter check number in payroll. What happened? They have been direct deposit for years.

Employees are DD each week.  Today doing the payroll, I'm asked to enter check numbers.  What happened?

 

 

4 Comments 4
JasroV
QuickBooks Team

My employees are DD but intuit wants me to enter check number in payroll. What happened? They have been direct deposit for years.

Hi there, @Dshields1.

 

You'll want to ensure to select the Assign DD numbers when creating a paycheck. This way, QuickBooks will not ask for a check number.

 

However, if you're able to select the Assign DD numbers in the paycheck and the issue persists. I'd recommend running the repair tool to fix this unusual behavior. Let me guide you how to do it in your QuickBooks Desktop (QBDT):

 

  1. Back up your company file in case we ran into some errors.
  2. Restart your computer. 
  3. Open the Windows Start menu, then select Control Panel.
  4. Select Programs and Features then Uninstall a Program
  5. Click QuickBooks from the list of Programs, then Uninstall/Change.
  6. Select Continue, or Next.
  7. Click Repair, then Next.
  8. Once done, select Finish.
  9. Then Update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security updates.

Here's an article you can read for more details about how to repair your QBDT.

 

Lastly, you might also want to check this great article that provides detailed information on how to print paychecks in QBDT.

 

Know that I'm always around to help you anytime you need help. Keep safe and have a great day!

BigRedConsulting
Community Champion

My employees are DD but intuit wants me to enter check number in payroll. What happened? They have been direct deposit for years.

It sounds like as you are creating the paychecks the option for DD checks isn't selected, and instead the option for paper checks is selected.  See this option on the first slide you see when you start the create paychecks process.

 

Could that be the issue?

Sally591
Level 1

My employees are DD but intuit wants me to enter check number in payroll. What happened? They have been direct deposit for years.

If 'print checks' was checked off accidentally can I just assign the DD number myself?

Kurt_M
QuickBooks Team

My employees are DD but intuit wants me to enter check number in payroll. What happened? They have been direct deposit for years.

I appreciate you for joining the thread, @Sally591. I'll gladly answer your query and provide details about assigning the direct deposit numbers when printing paychecks in QuickBooks Desktop (QBDT).

 

In QBDT, you can assign the DD numbers even if you've accidentally ticked off the option when printing paychecks. You'll want to locate and open the check and enter the direct deposit number in the appropriate field. I'll input the steps below so you can proceed. To begin, here's how:

 

  1. Access your QuickBooks Desktop company.
  2. Go to the Employees tab, and then select Employee Center.
  3. Go to the Payroll section, and then click Start Unscheduled Payroll button.
  4. Ensure the Pay Period, and Check Date field is correct.
  5. Choose a bank account.
  6. Enter the direct deposit number in the Check number field.
  7. Select an employee and then click Continue.
  8. Once everything is set, hit the Create Paychecks.

 

See this article for more information: Print your paychecks in QuickBooks Desktop.

 

In addition, I've got you this article about sending direct deposit in QBDT payroll: Send direct deposit paychecks in QuickBooks Desktop Payroll.

 

You can also check this page to help you manage payroll schedules in QBDT: Set up and manage payroll schedules.

 

@Sally591, it's been a pleasure to have you in the Community today. If there's anything else that you'd like me to help you with, feel free to get back to me by clicking the REPLY button below. I'll be more than happy to help you out again. Take care, and have a nice day!

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