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Badtgirl
Level 2

Payroll Classes Mapping to Quickbooks

I have Classes set up in my Quickbooks - and some of the classes have sub-classes. 

Ex.In the summer, I run a summer camp with two locations - the Class in Summer Camp, the Sub-class is Summer:MP or Summer:BD for the two locations. 

I have staff that works at both locations and doing other things (identified with other classes or sub-classes) during the payroll week. Ex. Someone works 2 hours at one location and then 2 at the other and then in the evening works for our adult programming at a school. On Quicktime, they can identify which classes and sub-classes they are doing the work for. And when I export it - I can see the hours on their timesheet. But...no matter what I do. All their wages go to the class i had to assign to them in the payroll settings. I can't erase that in the payroll setting - you have to give an initial class for each employee. But i need the classes and subclasses to override each other and align with the timesheet. What is the point of Quicktime importing classes/subclasses from Quickbooks and them exporting the information if the information doesn't map.  I can't be the only one that has employees working part-time ours in multiple classes. What is the solution - that isn't a journal entry that allows for way too much human error. 
Thanks! 

25 Comments 25
Maybelle_S
QuickBooks Team

Payroll Classes Mapping to Quickbooks

I want to ensure this is taken care of, @Badtgirl.

 

Before we can export any hours from QuickBooks Time to Online, use the Payroll Item Mapping Tool to assign items to your hours. Before doing so, we'll have to set an employee default first if we want to assign payroll items according to specific clients, services, or classes.

 

Here's how:

 

  1. After mapping payroll items by employee, in QuickBooks Time, select the QuickBooks drop-down arrow, then Preferences.
  2. Click the Payroll Item Mapping Tool.
  3. Select Settings.
  4. Click the Allow overrides by: box, and select CustomerService Item, or Class.
  5. Hit Save.
  6. On the Map Customers, Map Service Items, or Map Classes tab, select + Add Override.
  7. Choose a customer, service item, or class (whichever displays), then expand the new override option. 
  8. Under each hour type column, select a payroll item. 
  9. Repeat until each CustomerService Item, or Class mapped appropriately.
  10. Additions and changes are saved automatically. Close the window when the mapping is complete.

 

I'd also suggest reaching out to our QuickBooks Time Support Team for further guidance.

 

I've got some articles for you to read through to learn more about QuickBooks Time:

 

 

Drop me a line if you have other questions about the payroll class mapping. I'll always be here to assist you further. Have a lovely day!

Badtgirl
Level 2

Payroll Classes Mapping to Quickbooks

So no one has showed me that option before - putting in the overrides. I am not even 100% sure what that does. 

 

If I put all my classes and subclasses in as overrides does that mean it will all map correctly - and allow the selected class per hour override the one I had to initally select for the person? 

 

I just ran Payroll today - is there a way for it go back and fix past payroll runs to map. 

AbegailS_
QuickBooks Team

Payroll Classes Mapping to Quickbooks

Allow me to share a few information and guide on what you'll do, @Badtgirl.

 

You can consider deleting and recreating the paychecks to resolve the issue. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Payroll from the left menu, then select Employee.
  3. Select the paycheck you want to delete and click Delete.
  4. Choose the I understand that this action cannot be undone checkbox.
  5. Click Delete Paycheck to confirm.
  6. Once done, you can now recreate the paycheck.

 

However, if you can no longer recreate the paycheck, you'll need to set up a prior payroll. For more guidance, feel free to check out this article: Set up a prior payroll for QuickBooks Online Payroll.

 

If you're having difficulties following the steps, I suggest reaching out to our QuickBooks Payroll Support Team. This way, they can guide you with the steps through screen sharing.

 

Let me know if you need anything else with your payroll. We'll always be right here to help.

Badtgirl
Level 2

Payroll Classes Mapping to Quickbooks

This doesn't work.

The classes track from Quicktime to Quickbooks timesheets - but it doesn't map to the budget.

I can look at someones paycheck and see that they worked 10 hours that 5 of those were one 1 subclass/class and 2 were another and 3 were another. But then everything maps to one class in my budget - and it is the one I had to assign the person in payroll settings. You can only assign one per person and can't indicate that they could work multiple classes.

I budget via classes. Doesn't everyone? Wouldn't you want payroll to map to classes and the different classes is what they work on. Any work arounds? Journal Entries every paycheck just makes for too much human error. 

 

AbegailS_
QuickBooks Team

Payroll Classes Mapping to Quickbooks

Hi there, @Badtgirl

 

I'd like to share what I know about class budgeting in QuickBooks Online.


Currently, assigning multiple classes per employee is unavailable. I can see how this additional options and functionality would be helpful for both you and your business and I encourage you to submit feedback. These requests and suggestions are forwarded directly to our Product Development Team for consideration in future updates.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter a brief description of your product suggestion and click Next.
  4. Type your email address.
  5. Once done, click Send Message.

 

Once done, feel free to visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback. 

 

For more information about class tracking in QuickBooks Online, you may check this article: How to set up and use class and location tracking.

 

Please know that I'm always here to help you if you have any other payroll concerns, just add a post/comment below. Have a great day ahead!

alecblodgett
Level 1

Payroll Classes Mapping to Quickbooks

Any update on this? We just purchase Quickbooks Time with the understanding we could do this functionality only to find out later that its not available as you say above. 

CharleneMaeF
QuickBooks Team

Payroll Classes Mapping to Quickbooks

I'm here to share an update about this feature, alecblodgett.

 

As of now, assigning multiple classes per employee isn't available in QuickBooks Time. I can see how the functionality would be beneficial to your business. With this, I'd recommend sending a feature request directly to our Product Development team. This helps us improves your experience with the program. 

 

Here's how:

 

  1. In QuickBooks Time, tap Setting or More Settings.
  2. Tap Help & Support Suggest an idea.
  3. Enter your feedback, and tap SEND.

 

You can also look for a third-party application that you can integrate with QuickBooks Time to help you assign multiple classes.

 

Additionally, I've added an article that'll help learn more about managing timesheets in QuickBooks Time: Set up Timesheets Submission and Approval.

 

Please keep me updated if you need assistance with managing payroll. I'll always be here to assist you further. Have a lovely day!

alecblodgett
Level 1

Payroll Classes Mapping to Quickbooks

How about the functionality to bring in the class data from Quickbooks Time to Quickbooks Online Payroll? Right now if I turn on tracking payroll by class they only let you set one class per employee or one class for all employees. Why cant you just bring in and post the payroll to the class that was selected on the timecard?

DebSheenD
QuickBooks Team

Payroll Classes Mapping to Quickbooks

I know this hasn't been an easy process for you, @alecblodgett.

 

Allow me to chime in and share some information about assigning multiple classes per employee. However,  assigning multiple classes per employee is unavailable in QB Time. We can only assign it per employee. 

 

With that, I'd like to reiterate what peers' answers stated above. Our engineers are taking notes of our customers' ideas and insights for future updates in QuickBooks.

 

If your assigned class is not showing in your account, you can refer to this article on how to turn it on and manage it: Get started with class tracking in QuickBooks Online.

 

I'd also encourage you to visit these articles about managing kiosks and the QBO common questions. 
 

 

 

Feel free to let me know if you have further questions about class tracking or QuickBooks related. I'm continuously here, willing to help you. Take care. 

alecblodgett
Level 1

Payroll Classes Mapping to Quickbooks

Hey I think I solved this with transitioning to using service items instead of classes. Service Items transfer over to QBO when you run payroll unlike Classes. I am giving it a shot this week when I run payroll next I can come back here and let you know how it works.

TruClear
Level 1

Payroll Classes Mapping to Quickbooks

alecblodgett, did changing to service items fix the issue when you ran payroll? Thanks! 

adminESI
Level 1

Payroll Classes Mapping to Quickbooks

I would also love to know whether this worked for you. We are having exactly the same issue. Thanks!

arl686s
Level 2

Payroll Classes Mapping to Quickbooks

Did this work for you? We have the "service items" set up in QB Time and while it gets wages to the correct Project Jobsite it does not post on the correct "service item" from the timesheet. It shows up at the bottom of our Job cost report as "Not specified". 

ChristineJoieR
QuickBooks Team

Payroll Classes Mapping to Quickbooks

It's my priority to resolve this issue for you, @arl686s. Let's narrow down to the root of the problem. 

 

In your case, this happens when there are no service items assigned for each customer manually. We can go to the Customer tab and create a custom field there.

 

Here's how:

 

  1. Go to the Customers tab on the left-hand menu. 
  2. Locate and click on the customer you want to customize. (click again if there is a project)
  3. In the window, choose Custom Fields
  4. Click the Add Field, then enter more details once the screen appears.
  5. Next to "Service Items," select All Items
  6. Lastly, Save.

 

 

Lastly, all you'll need to do is tap on the service item(s) you want to be listed when manually choosing. It's that easy!

 

That would be all to do the trick to locate the service items in QuickBooks Time. I'll be here for you if you need additional information. Keep safe.

 

TruClear
Level 1

Payroll Classes Mapping to Quickbooks

No, it is not a quickbooks time issue, the issue is classes/service items not transferring to quickbooks payroll. Our employees work several jobs during the pay period, but we can only assign one class per employee per pay period. I have submitted multiple feedbacks, but nothing has changed. Can you provide any updates on this issue?

TruClear
Level 1

Payroll Classes Mapping to Quickbooks

Your answer does not fix the issue. The issue is that classes/service items from quickbooks time do not transfer over to quickbooks payroll. Our employees work multiple jobs sites throughout the pay period, but we can only assign one class per employee per pay period. I have submitted daily feedback/ideas and haven’t heard anything. Do you have any updates on when this issue will be resolved? Thanks!!

KSCjim
Level 1

Payroll Classes Mapping to Quickbooks

We are facing this same problem. We have employees who do work in multiple classes and we need that to be recorded in Time and then automatically transfer over into our Payroll/Bookkeeping.

 

If we can't do this, then we might as well switch to a different time tracking and payroll provider.

Carneil_C
QuickBooks Team

Payroll Classes Mapping to Quickbooks

Thanks for hopping into this thread, @KSCjim. I'm here to provide insights about your payroll and time-tracking concerns. 

 

Currently, we're unable to assign multiple classes in QuickBooks Time, and we can't automatically transfer those into your QuickBooks Payroll. I recognize the convenience of having these options. 

 

While these are unavailable, I recommend sending a feature request directly to our Product Development Team. Ideas like this help identify the features our customers want the most for consideration in future enhancements.

 

I'd also agree with your idea of switching to a different time tracking and payroll provider to help you manage your business seamlessly.

 

Check out these handy articles that may come in handy in mapping payroll items and tracking your employee's time: 

 

 

Click the Reply button for follow-up questions about payroll or QuickBooks Time concerns. I'll always be ready to assist you.

silabbate
Level 2

Payroll Classes Mapping to Quickbooks

I have several nonprofits as clients, and the fact that QBO Payroll does not allow to assign more than one class per employee is the reason why it is not a suitable system for many organizations.  Not being able to "open" the paychecks and break down wages into several classes (very common in organizations with multiple grants to report) is a deal breaker.  I have also sent several requests to Intuit, but so far I have not seen any changes.

djzap1
Level 3

Payroll Classes Mapping to Quickbooks

This look incredibly time consuming for someone that should be able to create a list of items like a drop down menu of activities different employees do. All our employees do different things any given day not one simple job descripting. I will not ever use your job classes because it looks to be incredibly time consuming for something so simple. I ought to be able to create a list of activities that employees do, get to thier name, choose the activity and input it. As of now I dont use your mapping because its a mess of 'go here, input this, go there input that, then add this..then go there and pull from here...and so on." I also dont use the ability for them to login and input because what a mess that sounds like. You folks way over thing, over engineer and over do that simplest of processes. This product becomes unusable for many functions because in my office I dont have time to run through and adjust every supposed time saving part of what you sell because its just not worth the time factor. I will track in a spread sheet..what a useless product with useless functionality...if I wanted to work at quickbooks and modify all these components to suit I would work there that is not my business model...and quickbooks doesnt adapt..useless

GWNWUPDF
Level 3

Payroll Classes Mapping to Quickbooks

We were also told QB Time would map classes to QBO. Apparently, it does, but does not allocate to the correct classes in Financials. Intuit needs to look at the code they used in QBE Desktop for payroll. QB Time mapped correctly to QBE Desktop payroll and financials.

 

GWNWUPDF
Level 3

Payroll Classes Mapping to Quickbooks

I sent this feedback.

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-payroll-classes-mapping-t...
QB Time and QBO need to map classes to financials. What is the point of setting up QB Time to map the classes and QBO receiving them as a Timesheet, but not allocating to Financials?

We have over 200 employees and were told QB Time maps classes to QBO when the employee clocks in to the right class at their locations. We did not know the wages were not going to the correct classes once we ran financials. When chatting, QB Time pushes us to QBO Payroll and QBO Payroll pushes us back to QB Time. QBE Desktop payroll was able to allocate from QB Time. Can the developers use the coding from QBE Desktop payroll to QBO payroll? Can anyone help?

Heide DC
QuickBooks Team

Payroll Classes Mapping to Quickbooks

I appreciate what you've done so far, GWNWUPDF. I'm here to guide you for assistance and ensure you get the help you need from the appropriate support.

 

As per checking for July 16, 2024 updates, Premium, and Elite customers can now track Payroll costs by customer, project, or class. With this, hours allocated by projects and classes in QuickBooks Time will automatically flow into Payroll. Customers can also directly add projects or classes to each employee's wages while running payroll depending on the product you are using.

 

However, if you still can't apply the coding from QBE Desktop to QBO Payroll, we have a designated department to assist you in setting up QuickBooks Time to map the classes and QBO receiving them as a Timesheet. I recommend contacting our Developer Support Team. They can thoroughly discuss this matter with you and provide the most relevant suggestions or resolutions.

 

Regarding your question about the process of using the coding from QBE Desktop payroll in QBO payroll is complicated due to the different structures and underlying architecture of the two systems. Although their functions may seem similar, their integration capabilities can vary significantly.

 

In addition, you can review this article to discover the different reports you can generate to review your payroll data: Learn about QuickBooks Time reports.

 

You can reply to this thread for inquiries about managing your QuickBooks Time financials. It's my priority to provide further guidance to any questions you have.

adminESI
Level 1

Payroll Classes Mapping to Quickbooks

Hello!

Yesterday when we ran payroll, we noticed a "NEW!" feature to try: at the top of the payroll screen where you can see each employee's hours and wages, it said "Edit classes & projects-NEW!" and I was so excited that this might finally be happening. They had accurately assigned multiple classes to employees who work multiple classes, and I was even able to add classes for mileage and expense reimbursements. I "confirmed" the selections and then crossed my fingers and ran payroll. And..... nothing. There is nothing in our financial reports indicating those classes that were used for payroll. I chatted with QB yesterday to try to find out where those classes would show up; they had no idea what I was talking about. They steered me to the payroll settings, where you can still only select one class per employee for class tracking. So for now, this feels like a dead end, even though I saw yesterday that the functionality now exists. If anyone has more information, please share. I can't believe they are launching this new feature and there is no information available about it that I can find. Thank you!

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