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FishingForAnswers
Level 6

WV Unemployment Update Needs Work

Some time ago, WV began requiring employee titles, SOC, and county worked on their Unemployment reports.

 

Recently, there was a QuickBooks update purporting to have linked the Title field under Edit Employee>Employment Info to the WV Unemployment report.

 

I have pulled that update a number of times, and indeed, QuickBooks now had a message in the Payroll Center reminding me to update the Title of a number of employees.

 

However, even after doing so, it does not carry over to the WV Enhanced Wage Report section when you generate the WV Unemployment Report. As far as I can tell, QuickBooks doesn't even pretend to have a spot to fill in for the County Worked.

 

This isn't exactly a request for help, though if someone does know where they have hidden the connected fields for the WV Unemployment report, I'd be happy to know.

 

This is also not an invitation to the QB Staff to encourage me to download the payroll update again. I have, several times, and will be ignoring any suggestions to that effect.

 

This is more a call-out for QuickBooks to get off their laurels. It's been months, and this is not exactly high-end programming. You are connecting fields to different fields so that they auto-fill, and I should not have to go on a scavenger hunt to find the fields to fill in. They should be easily accessible under the Edit Employee window.

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AnneMariee
QuickBooks Team

WV Unemployment Update Needs Work

Thank you for reaching out and providing detailed feedback regarding your experience with QuickBooks, FishingForAnswers.

 

I can see how the option to link data fields for employee titles and county worked can greatly benefit your business. However, the option is currently unavailable in QuickBooks. The occupational codes, job title, and work county you set up flow on the Quarterly Employee Wage Report, but not on the Unemployment Report.

 

Additionally, only the fields for occupational and county codes are available for West Virginia in the Payroll Setup window. You can directly add the job title to the employee's profile.

 

For guidance on setting up occupational codes, you can refer to this article: Set up occupational codes for employees.

 

In the future, you can use this guide to generate payroll reports and gain valuable insights about your business and employees: Run payroll reports.

 

Feel free to reach out if you need further assistance with managing employees in QuickBooks, FishingForAnswers. The Community is always available to help.

View solution in original post

ShyMae
QuickBooks Team

WV Unemployment Update Needs Work

We value your privacy, @FishingForAnswers. Thank you for sharing additional detailed information and screenshots. We appreciate that you refrain from sharing personal information as this is a public forum.

 

Since you have received a notice regarding the employee job title, but the details did not appear on the report even after updating your tax table to the latest release, it would be best to contact our payroll support. Our team of experts has all the necessary information about this update. Contacting them will ensure that the job title will be visible on your WVUC-A-154, ensuring accurate reporting and compliance with state and federal regulations.

 

To reach our support team:

 

  1. Go to the Help menu. Select QuickBooks Desktop Help/Contact Us.
  2. Press Contact Us.
  3. Type a short description of your issue in the box provided. Click Continue.
  4. Sign in to your Intuit account.  Pick Continue, then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and Continue.
  6. Hit Have us call you.
     


For future reference, you can run a payroll report in QuickBooks Desktop to see a detailed summary of your company's payroll expenses, including employee salaries, bonuses, taxes, and other related costs.

I understand that contacting our payroll team would require a significant amount of time from you, but this is the most effective step best fit for your concern. Our team of experts is well-equipped with the knowledge and resources required to assist you in ensuring that the job title appears on your unemployment report. 

View solution in original post

8 Comments 8
AnneMariee
QuickBooks Team

WV Unemployment Update Needs Work

Thank you for reaching out and providing detailed feedback regarding your experience with QuickBooks, FishingForAnswers.

 

I can see how the option to link data fields for employee titles and county worked can greatly benefit your business. However, the option is currently unavailable in QuickBooks. The occupational codes, job title, and work county you set up flow on the Quarterly Employee Wage Report, but not on the Unemployment Report.

 

Additionally, only the fields for occupational and county codes are available for West Virginia in the Payroll Setup window. You can directly add the job title to the employee's profile.

 

For guidance on setting up occupational codes, you can refer to this article: Set up occupational codes for employees.

 

In the future, you can use this guide to generate payroll reports and gain valuable insights about your business and employees: Run payroll reports.

 

Feel free to reach out if you need further assistance with managing employees in QuickBooks, FishingForAnswers. The Community is always available to help.

FishingForAnswers
Level 6

WV Unemployment Update Needs Work

@AnneMariee  While I don't understand why they put the fields in Payroll Setup instead of allowing you to change it through the Edit Employee window in the Employee Center, that mostly works, but I still see nowhere to put their Occupational Title. Payroll Setup only had spots for the County and SOC.

 

Can you point out where that is?

NinoNorth
QuickBooks Team

WV Unemployment Update Needs Work

 Hello, @FishingForAnswers.

 

Thank you for bringing this to our attention. Your concerns are completely valid. Let’s get to the bottom of this.

 

In the Payroll Setup window, only the fields for occupational and county codes are available for West Virginia. You can add the job title to the employee's profile.

 

I understand it would be convenient to put the fields in the Edit Employee Window, rather than to the Employee Center. Your feedback is valued, I would suggest sending feedback to our Product Development team to help improve your experience in QuickBooks. Here's how:

 

  1. Select the Help option.
  2. Choose the Send Feedback Online option.
  3. Pick the Product Suggestion option. A pop-up window displays.
  4. Enter your feedback suggestion. Click the Send Feedback button. The feedback is sent.

 

Also, you can visit this link to learn about payroll and employee reports that can help you manage payroll and keep track of employee expenses. You can also make these reports to get the information you want: Customize payroll and employee reports.

 

Thank you for reaching out. I'm glad to help. If you have other concerns about payroll in QuickBooks, don’t hesitate to comment below.

FishingForAnswers
Level 6

WV Unemployment Update Needs Work

@NinoNorth  There is a field explicitly called Employee's Occupational Title on the Workforce West Virginia Enhanced Wage section of the WVUC-A-154, or WV Unemployment Report as I've been referring to it.

 

In fact, a recent QB update added a reminder under the Payroll center, left-hand side, reminding users to add the employee job title, specifically under the Job Details section of Employment Info under the Edit Employee window.

 

The problem is that the Title field in that Job Details section isn't carrying over the information to the WVUC-A-154, and I don't see any such Title field in Payroll Setup either.

FishingForAnswers
Level 6

WV Unemployment Update Needs Work

@NinoNorth  Editing your post in response to my later question is less than helpful, particularly when it doesn't address what I said in full.

 

I suspect I'm not getting any more information here, but @AnneMariee  did a pretty good job answering most of it, so thanks for that.

ShyMae
QuickBooks Team

WV Unemployment Update Needs Work

Let me clarify the information mentioned by my colleague, @FishingForAnswers. Your concern about the occupational title details not appearing on your unemployment report is understandable, as this is important for accurate reporting and compliance.

 

In the payroll setup, you can only add occupational and county codes. There is no field for the title. However, you can input these details in your employee's profile, and they will be visible on the Quarterly Employee Wage Report though it won't reflect on your Unemployment Report as previously mentioned by AnneMariee. We're glad that she was able to shed some light on this matter.


 


Nonetheless, we'd like to ask for a screenshot of the Employee's Occupational Title field on the Workforce West Virginia Enhanced Wage section of the WVUC-A-154, if applicable. It would also be helpful if you could share a screenshot of the prompt message that reminds you to update your employee's title. With these additional details, we would be able to provide a more comprehensive solution.

 

Regarding NinoNorth's response, we have carefully reviewed and updated it to address the concerns you raised. I genuinely appreciate your efforts in bringing this to our attention.

 

For additional guidance on managing payroll and employees, you can refer to these resources:

 

 

Please feel free to reach out if you need further clarification. We're always here to ensure that all your questions are answered accurately and promptly.

FishingForAnswers
Level 6

WV Unemployment Update Needs Work

@ShyMae  Sure, here you go.

 

As you can see, the notice implies that adding a Title to the Employee Info under Job Details will cause said Title to carry over to the Employee's Occupational Title column of the WVUC-A-154.

 

While the helpful advice from @AnneMariee  did work for getting the SOC and County of Work to carry through to the WVUC-A-154 from the Payroll Setup information, entering the Title under Job Details does not carry the information through to the WVUC-A-154.

 

The screenshot of the WVUC-A-154, of course, is devoid of information; I have no intentions of posting that kind of information on a public forum. It was simply to show the Employee's Occupational Title column in question.

ShyMae
QuickBooks Team

WV Unemployment Update Needs Work

We value your privacy, @FishingForAnswers. Thank you for sharing additional detailed information and screenshots. We appreciate that you refrain from sharing personal information as this is a public forum.

 

Since you have received a notice regarding the employee job title, but the details did not appear on the report even after updating your tax table to the latest release, it would be best to contact our payroll support. Our team of experts has all the necessary information about this update. Contacting them will ensure that the job title will be visible on your WVUC-A-154, ensuring accurate reporting and compliance with state and federal regulations.

 

To reach our support team:

 

  1. Go to the Help menu. Select QuickBooks Desktop Help/Contact Us.
  2. Press Contact Us.
  3. Type a short description of your issue in the box provided. Click Continue.
  4. Sign in to your Intuit account.  Pick Continue, then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and Continue.
  6. Hit Have us call you.
     


For future reference, you can run a payroll report in QuickBooks Desktop to see a detailed summary of your company's payroll expenses, including employee salaries, bonuses, taxes, and other related costs.

I understand that contacting our payroll team would require a significant amount of time from you, but this is the most effective step best fit for your concern. Our team of experts is well-equipped with the knowledge and resources required to assist you in ensuring that the job title appears on your unemployment report. 

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