Sending payroll on Sundays....

Hi SMorse,

Thank you for informing us that you're still experiencing the issue. I understand how it feels having to receive a rejection message on a Sunday and being unable to reach a dedicated payroll representative for assistance. I'll help you with some troubleshooting steps. However, if the issue persists, I recommend contacting our QB Desktop Payroll Team again for further assistance.

Let's start with updating your QuickBooks Desktop. This ensures that you got the latest patches to the QB software. After that, you can download the payroll tax update. Though this may sound off, but most of the payroll issues can be resolved by just updating the tax table or your QuickBooks.

You can always go back to this thread if you need further assistance with payroll. Take and have a good one!

I've done all the troubleshooting you've mentioned.  Unfortunately, not my first time experiencing problems with QB Payroll.  

Are they open tomorrow? Or are the closed for Columbus Day?

I understand the importance of promptly resolving the issue, SMorse.

I want to ensure that you are capable of sending payroll data in QuickBooks Desktop (QBDT). Yes, the Customer Support Team will be available tomorrow. If you are utilizing QuickBooks Desktop Payroll Basic, Enhanced, or Standard, you can reach out to us from Monday to Friday between 6 AM and 6 PM PT.

Here's how:

1. Go to the Help menu, then select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
   
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

For more details about our support availability, refer to this article: Contact Support. 

I'll be around keeping an eye on your other concerns, SMorse. Just tag my name and add a reply below.