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Anonymous
Not applicable

Trying to set up my payroll and my state identification number won't work when I try to enter it in the NE ID Number box? why not?

 
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QuickBooks Team

Trying to set up my payroll and my state identification number won't work when I try to enter it in the NE ID Number box? why not?

Let me help you sort this out, @Anonymous.

 

May I ask what error prompt did you received while trying to enter your NE State Identification number

 

Here are the instances why you're unable to enter your State ID number in QuickBooks Online.

  • Incorrect number format
    • Ensure to use the correct number format specifically for NE Withholding which is  12-3456789 (xx-xxxxxxx). While for NE Employer Account Number which is 0212345678 (xxxxxxxxxx).
  • Incorrect account number  
    • Verify if you have the correct NE Withholding number and NE Employer Account Number. You may reach out to your State agency to make sure you have the correct set of account numbers.Nebraska.jpg

       

  • To ensure this is not browser related, let’s apply the following troubleshooting steps:
    • Access and setup your QuickBooks Online payroll using an incognito or private browser. Use either of the following shortcut keys:
      • Google Chrome, press CTRL  + Shift + N
      • Mozilla Firefox: press CTRL  + Shift + P
      • Internet Explorer: press CTRL  + Shift + P
      • Safari: press Command + Shift + N
    • If you're able to enter your employer account number successfully, you may want to clear your browser's history
    • To check any issues with your browser's health and its compatibility with QuickBooks Online, you can also use the Browser Health Checkup Tool.

That should do it! Feel free to click the Reply button if you have follow-up questions about setting up your State Payroll tax. I’m always here to help.

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