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bookcrazy
Level 1

Vacation Accruals

I have an instance where an employee has donated some of their hours.  I have done this in the past with no problems.  This time, the vacation accrual is correct in their S&V tab, correct on the calculated check showing on the screen, but when printing the stub, the vacation accrual reverts back to their old hours.  How can I fix this?

1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

Vacation Accruals

I've got some troubleshooting steps to print the stub with the correct accrual data, bookcrazy.

 

When experiencing unexpected results when printing transactions in QuickBooks, renaming the QBPrint.qbp file can resolve this issue. Then, run the QuickBooks PDF & Print Repair Tool to fix the damaged components on your PDF file. Here's how: 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Choose QuickBooks PDF & Print Repair Tool. Then, it will take about a minute to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

 

If the same thing happens, try resetting your temp folder permission by following the steps in the Troubleshoot PDF and Print problems with QuickBooks Desktop article. Then, proceed to Solution 2 and we can also perform other solutions provided on the article. Once done, try printing the paystub again. 

 

If the problem persists, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software. 

 

If you need further assistance about this one, I'd suggest contacting our Technical Support Team. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Visit our Payroll page for more insight s about managing your payroll transactions. 

 

Feel free to update us after performing the solutions as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Have a great day. 

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