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Thanks for coming here, twright-RKT.

I'm here to ensure you're able to file W2 for Texas without getting an error. 

Since you're done updating your payroll to the latest release, let's update your QuickBooks Desktop software to its latest release version.

Here's how to manually update your software:

1. Go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Click the Options tab.
4. Select Mark All and then click Save.
   
5. Go to the Update Now tab.
6. Select the Reset Update checkbox.
7. When you're ready, select Get Updates.
   

To give you more insight and a visual guide on how to update QuickBooks Desktop, please check out this article: Update QuickBooks Desktop to the latest release.

You might want to see the General Instructions for Forms W-2c and W-3c sections in General Instructions for Forms W-2 and W-3.

Be sure to get back to me if you have additional questions. It would be my pleasure to help. Have a good one!

Thank you for your response  .   I have completed those instructions several times before I contacted you and I am still getting the same error message about Texas not being updated.   I restarted my computer and QuickBooks after each try.

I appreciate the quick response, twright-RKT.

Since the suggested steps didn't work, I suggest reaching out to our QuickBooks Care Support. This issue with the W2 for Texas not updating requires a thorough investigation from our support. Follow the steps below on how to get in touch with us:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.

Keep me posted for additional questions or other concerns. I'm here to help. Wishing you the best of luck.