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anthony7
Level 2

Can I have my qbo rolled back to the previous day?

 
18 Comments 18
VivienJ
QuickBooks Team

Can I have my qbo rolled back to the previous day?

It's nice to have you in the Community, anthony7.

 

I would be delighted to help you with this. I just need to ask a few questions to ensure that I provide the appropriate resolution. 

 

What exactly do you want to achieve in your QuickBooks Online account? Are you referring to downgrading your current QBO version or are there products updates you want to roll back? Do you want to delete your transactions and start from scratch? 

 

Please let me know by adding a comment below. I'm looking forward to hearing from you soon. 

 

Have a great day!

john-pero
Community Champion

Can I have my qbo rolled back to the previous day?

I believe vivien misunderstood. Let me try to understand. You made bunches of entries in QBO today that you wish to start over as if today were yesterday. The only way to do that is

  1. Invent time machine
  2. Go back to yesterday
  3. Buy and install a third party app claiming to backup and restore QBO
  4. Backup QBO
  5. Fast forward to today
  6. Use restore feature in QBO to go back to yesterday
anthony7
Level 2

Can I have my qbo rolled back to the previous day?

So, you're saying there's a chance?

I'll get started on #1. :-)

anthony7
Level 2

Can I have my qbo rolled back to the previous day?

I made some changes and now my accounts are screwed up. I want restore or undo what I did. 

KhimG
QuickBooks Team

Can I have my qbo rolled back to the previous day?

Hello, @anthony7.


Thanks for getting back to us. Let me add to this conversation and address your concern about the option to undo or restore previous data in QuickBooks Online. 


Changing or restoring data to a previous point of time isn't possible. You must manually change or delete the incorrect transactions entered into QBO.


Below are the steps on how to delete or void transactions:
1.    Find and open the transaction.
2.    Click More, then choose Void or Delete.
3.    Select Yes to confirm voiding or deleting the transaction.


You may refer to this article for additional information: How to void or delete an invoice or other transactions.

 

If there’s anything else I can do for you, don’t hesitate to let me know. I’ll be always here to help. Enjoy your day!

Malcolm Ziman
Level 10

Can I have my qbo rolled back to the previous day?


@john-pero wrote:

Buy and install a third party app claiming to backup and restore QBO


Chronobooks does that.  Not sure if it works if you have payroll

Malcolm Ziman
Level 10

Can I have my qbo rolled back to the previous day?


@anthony7 wrote:

I made some changes and now my accounts are screwed up. I want restore or undo what I did. 


If you added items from the Banking> "For Review" you can go to Banking> "In Quickbooks", batch select all items added since yesterday, and click Undo, which will delete them from the books, and put them back in For Review

FrustratedUser3
Level 1

Can I have my qbo rolled back to the previous day?

Please tell me an alternative to the Time Machine has been developed since this email chain 10 months ago....

Anonymous
Not applicable

Can I have my qbo rolled back to the previous day?

I appreciate you joining in this thread, @FrustratedUser3.

 

I can help share some insights about QuickBooks rollback.

 

Currently, there is no way to rollback what you have created or deleted from the previous day. You may check the Audit Log to recreate any deleted or delete any created transactions.

 

Reversing any actions may be based by using the Audit Log. For more details, you can check out this link: Learn about the audit log.

 

If you have other questions about your transactions, do let me know. I want to help however I can.

BestPracticeCritic
Level 1

Can I have my qbo rolled back to the previous day?

It is literally insane that there is no backup feature and everyone using QBO is editing a live database (or their staff are editing a live database) with no backup mechanism. In a matter of minutes one person could void, delete, and unpost entries creating days of work to reconstruct. Why no backup feature? Isn't that accounting 101? Make a backup and keep it offsite. Our file is offsite, but the backup is nowhere to be found! This is seriously disappointing. 

Fiat Lux - ASIA
Level 15

Can I have my qbo rolled back to the previous day?

ShallyMarR
QuickBooks Team

Can I have my qbo rolled back to the previous day?

Hello, @BestPracticeCritic.

 

Welcome to the Community.

 

I know backing up your file is very useful to your business and others. Rest assured, I'll pass this feature to our product engineers so they can consider it for future updates.

 

There isn't a backup file because QBO is a web-based program they can access on any computer and different locations. However, you can use a third-party application or export your data manually.

 

You can go to the Intuit App Center and search for an app. Once you find the app, click on Get app now to integrate it with QuickBooks Online. 

 

For the second question, are you referring to QuickBooks? If so, yes it's an accounting software that replaces paper or spreadsheet accounting processes. So instead of entering transactions into a ledger or a spreadsheet, they are entered into a database. 

 

To know the latest updates and features of QuickBooks Online, you can visit the QuickBooks blog site for future reference: The QuickBooks Blog.

 

I'm only a post away should you have any follow-up questions. Take care and have a good one.

CYCBusiness1526
Level 3

Can I have my qbo rolled back to the previous day?

QBO has got to be able to restore my QBO file. A stupid QB rep was working with for over two hours today trying to fix an issue. I have an accountant user ID. She had me delete my user ID and resend an invitation to myself. So I did, but now ALL of my 100 or so custom reports are GONE!!! She told me to log in as master administrator, "coz the master admin can see everything". That's BS! I logged in as the master administrator and there are no customized reports there either.

Michael K
Moderator

Can I have my qbo rolled back to the previous day?

Hey there, @CYCBusiness1526. Thanks for joining the thread.

 

QBO does not have a physical backup method available since all data is redundantly stored across multiple servers. That being said, I understand that the loss of your custom reports can be frustrating, so I'll submit your feedback to our Product Development team for consideration. To prevent this from happening in the future, I recommend that you share the custom reports with the Master Admin user so that in the event you need to reinvite yourself again, this doesn't happen. Once it's shared with another user, it will be added to their My Custom Reports section, thus making it accessible to share again later on their login. It's super easy and only takes a moment:

 

  1. Click on the Reports tab on the left.
  2. Choose the My Custom Reports tab.
  3. Open the specific customized report and click the Save customization button.
  4. Click the drop-down arrow in the Share with field.
  5. Select the specific users you’d like to share it with.
  6. Click Save once you’re done.

 

That's it! Please let me know if there's anything else I can do to be of assistance — cheers to a safe and productive week ahead.

Laura251
Level 1

Can I have my qbo rolled back to the previous day?

the solutions provided by quickbooks staff is unbelievable. Just undo it manually?

 

That's great, that's just useless, garbage and oh so great.

 

Switching to online has to be the biggest mistake any user has made. Just fix it.

emotycka
Level 1

Can I have my qbo rolled back to the previous day?

I agree. I am having the same issue today. I accidentally undid a bunch of transactions while trying to fix a couple of transfers to my credit card, now everything is completely screwed.

 

Ridiculous. Just ridiculous.

 

Thank you for the headache of not having automatic backups at least weekly.

 

Excellent.

 

 

DannyFromRewind
Level 1

Can I have my qbo rolled back to the previous day?

Rewind solves this problem. It provides continuous automated backups for your QBO Files, and allows you to restore individual items or the entire File itself.

 

Check it out here: https://quickbooks.intuit.com/app/apps/appdetails/backup/en-us?queryID=6c64205c9b23076545e06b78a22f1...

Fiat Lux - ASIA
Level 15

Can I have my qbo rolled back to the previous day?

@emotycka 

Consider having a backup app as mentioned by DannyFromRewind

https://rewindio.grsm.io/quickbooks

 

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