QuickBooks Pro 2011

Hi there, @Shari1964.

I'm here to help share insights about how you can register using QuickBooks Desktop.

QuickBooks Desktop Pro 2011 is one of the versions which are no longer able to register for the first time. This means you'll be asked to enter a certain code to register the product. Use this article to learn more about this policy: QuickBooks Desktop Service Discontinuation Policy and Upgrade Information.

To get the code if you don't have it handy, you'll have to contact our Customer Care Support to get one for registration. However, discontinued products are no longer able to use online services like support assistance.

With this, let's consider upgrading to the latest and supported versions of QuickBooks Enterprise Suite. Here are links for the comparison of each version:

• QuickBooks Desktop Pro
• QuickBooks Desktop Premier
• QuickBooks Desktop for Mac

You might as well check and read this helpful reference for the steps in utilizing the in-product migration tool once you need to move your company file: Move or reinstall QuickBooks Desktop to another computer.

I've got you covered if you've got questions about working with QuickBooks. Let me know by leaving a comment using the Reply option below and I, @JonpriL, will be ready to assist you. Stay safe and take care always!

Unfortunately, upgrading is not an option at this time.  I'm doing the books for our church, a member purchased this program for my use (I use QB for my "real" job so I was familiar with the program).  How can I get my files/data that I was using?  This has been so time consuming and frustrating to get it set up, manually add all my information from the beginning of this year and only use it for about 2 months......

Thanks for getting back here in the thread, @Shari1964. I'll share some important details about your concern and help you access your files QuickBooks Desktop (QBDT) files.

I can imagine how difficult the situation you're currently in, @Shari1964. Know that QuickBooks Desktop 2011 doesn't support the latest web browsers. You'll need to reach out to our Customer Care Team. This way, they can provide you with a code so you can proceed to complete the registration. To begin, here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect.

You can also check this article to contact our support team outside of QuickBooks: Contact QuickBooks Desktop support.

Once you've got the code, proceed to activate your QBDT. Here's how:

1. Open QuickBooks.
2. From the Help menu, select Activate QuickBooks Desktop.
3. Follow the steps on the screen to verify your info.

Visit this page for further guidelines: Activate QuickBooks Desktop for Windows.

@Shari1964, don't hesitate to get back to me if you need further assistance activating your QuickBooks. I'm always ready to help you out again. Take care, and stay hydrated!

@Kurt_M I'm not even able to login to QuickBooks, I get the message to register once I open the app, from there I get the error message about the browser.

Thanks for getting back to the thread, @Shari1964. I understand the urgency to get this matter sorted out as soon as possible. I'm here to help you.

We can connect with our support team using our website, since they have the ability to securely look into your account and investigate further about the issue. I'll show you how.
 

1. Open this website and log in to your intuit account.
2. Choose your product from the dropdown arrow.
3. Click Continue.
4. Enter all the needed details and especially your concern and Continue.
5. Then select a way to connect with us: You can select either to Chat with us or Have us call you.

You can also refer to this article for more details on how to connect with our Desktop support: Contact QuickBooks Desktop support.

I'll also be adding this article about the new custom internal browser that works specifically with QuickBooks Desktop for Windows: Use our built-in browser in QuickBooks Desktop.

Feel free to reach back if you have any other concern. Have a good one!

@Shari1964 

Chat Support and ask for the activation code. If they refused to generate one, you don't have any option but purchasing a new license to upgrade your version. You can apply to get it from Techsoup if you are eligible

https://www. techsoup.org/products/quickbooks-premier-editions-2021-g-41872-

hi shari, i have the exact problem you had with qb 2011 registration, were you able to resolve it through?  would love to know how if you succeded.  thanks, mfamily

@mfamily 

Have you tried to chat Support and ask the activation code?

Not yet but I can’t even get to point where it asks for code, I just get message that it can’t open in browser