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September 19, 2022
Question

QuickBooks Pro 2011

  • September 19, 2022
  • 2 replies
  • 4 views

I have installed and been using a new QB Pro 2011 program.  I have just been advised that I need to register - I thought I registered it when I installed it - but I keep getting an error "Browser not supported - Download the latest version of one of these browsers to continue".  My browsers are up to date and I've cleared cookies.  I'm not able to access the program until I complete the registration.  Any suggestions???

2 replies

Level 9
September 19, 2022

Hi there, @Shari1964.

 

I'm here to help share insights about how you can register using QuickBooks Desktop.

 

QuickBooks Desktop Pro 2011 is one of the versions which are no longer able to register for the first time. This means you'll be asked to enter a certain code to register the product. Use this article to learn more about this policy: QuickBooks Desktop Service Discontinuation Policy and Upgrade Information.

 

To get the code if you don't have it handy, you'll have to contact our Customer Care Support to get one for registration. However, discontinued products are no longer able to use online services like support assistance.

 

With this, let's consider upgrading to the latest and supported versions of QuickBooks Enterprise Suite. Here are links for the comparison of each version:

 

 

You might as well check and read this helpful reference for the steps in utilizing the in-product migration tool once you need to move your company file: Move or reinstall QuickBooks Desktop to another computer.

 

I've got you covered if you've got questions about working with QuickBooks. Let me know by leaving a comment using the Reply option below and I, @JonpriL, will be ready to assist you. Stay safe and take care always!

Shari1964Author
September 19, 2022

Unfortunately, upgrading is not an option at this time.  I'm doing the books for our church, a member purchased this program for my use (I use QB for my "real" job so I was familiar with the program).  How can I get my files/data that I was using?  This has been so time consuming and frustrating to get it set up, manually add all my information from the beginning of this year and only use it for about 2 months......

Fiat Lux - ASIA
Level 14
September 20, 2022

@Kurt_M I'm not even able to login to QuickBooks, I get the message to register once I open the app, from there I get the error message about the browser.


@Shari1964 

Chat Support and ask for the activation code. If they refused to generate one, you don't have any option but purchasing a new license to upgrade your version. You can apply to get it from Techsoup if you are eligible

https://www. techsoup.org/products/quickbooks-premier-editions-2021-g-41872-

 

November 22, 2022

hi shari, i have the exact problem you had with qb 2011 registration, were you able to resolve it through?  would love to know how if you succeded.  thanks, mfamily

Fiat Lux - ASIA
Level 14
November 23, 2022

@Mfamily  

Have you tried to chat Support and ask the activation code?

November 23, 2022

Not yet but I can’t even get to point where it asks for code, I just get message that it can’t open in browser